Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$92K - $94K *

Engage a diverse range of stakeholders to lead complex initiatives through agile methodologies, ensuring project clarity and alignment while adapting to fast-paced environments and driving teams towar...

Reposted today

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Drive successful technology solution delivery and operational excellence by leading engineering teams, managing customer relationships, and ensuring project success across complex initiatives while fo...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Champion the delivery of high-profile projects by managing cross-functional teams, ensuring alignment between business objectives and technology solutions while navigating both Agile and traditional S...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $110K *

Take ownership of project execution from initiation to closure, ensuring financial success and timely delivery. Collaborate with teams, manage client expectations, control project scope, and communica...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$102K - $113K *

Elevate merchant success by optimizing operations and driving revenue growth through data insights and relationship management. Collaborate cross-functionally to enhance platform performance and ensur...

Toronto, ONIn-Person

Yesterday

  •   Less than 5 years exp.  •   Transportation

$119K - $132K *

Join our team to optimize merchant success on our delivery platform. Leverage data insights and operational expertise to enhance performance, drive revenue growth, and foster strong relationships with...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$119K - $132K *

Elevate merchant success by optimizing operations and driving revenue growth. As a key advisor, leverage data insights and collaboration to enhance performance and ensure a seamless experience on our...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$107K - $119K *

Elevate merchant success by optimizing operations and driving revenue growth through data insights and relationship management. Collaborate cross-functionally to enhance platform performance and ensur...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$89K - $180K *

Drive strategic execution and governance within technology initiatives, ensuring alignment across business and tech stakeholders. Lead program planning, communication, and project management to suppor...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $105K *

Empower your career by leading continuous improvement initiatives to enhance processes, reduce waste, and drive quality within our manufacturing plant. Collaborate with teams to implement Lean and Six...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Drive mission success by integrating IT and project management for high-priority initiatives. Serve as a key liaison among Government customers, program leadership, and technical teams to ensure align...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Drive integration and execution of high-priority IT initiatives, ensuring alignment across stakeholders, schedules, risks, and objectives while communicating effectively with senior leaders...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in IT Business Engagement, driving project execution and operational excellence. Collaborate with teams to prioritize demands, manage resources, and ensure timely delivery of solutions...

2 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$150K - $170K *

Transform critical federal systems by leading a dynamic team of IT professionals, ensuring high availability and resilience while driving technical excellence and operational efficiency in a hybrid en...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $170K *

Lead the charge in delivering high-impact project management services, overseeing a remote PMO team to ensure alignment with organizational goals, while driving stakeholder communication and adapting...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $190K *

Reimagine client interaction as a Product Manager leading AI-driven initiatives. Manage product roadmaps, enhance client relationships, and drive innovation in a dynamic business. Shape strategies tha...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $190K *

Transform the client experience as a Product Manager, leading product roadmap efforts and enhancing alternatives solutions. Collaborate with teams to drive feedback and implement initiatives that alig...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Lead enterprise transformation initiatives by coordinating cross-functional teams, driving strategic planning, and ensuring alignment with business objectives, ultimately delivering successful program...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead and transform client delivery initiatives, ensuring successful SaaS implementations and strategic outcomes across a diverse portfolio. Collaborate with cross-functional teams to enhance client sa...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$94K - $139K *

Drive customer success by managing a portfolio of Private Sector accounts, ensuring product adoption, renewals, and growth. Build relationships with security teams to deliver exceptional outcomes and...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$94K - $139K *

Contribute to customer success by driving adoption and growth across strategic accounts. Build trusted relationships with security teams, execute account strategies, and leverage data to enhance produ...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$117K - $177K *

Lead a dynamic Managed Services Engineering team to enhance cloud operations, ensuring exceptional service delivery, compliance, and continuous improvement while driving team development and operation...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Manage and oversee customer programs and service delivery governance for Digital Workplace Solutions, ensuring operational excellence and high-quality service across North America while driving custom...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Transform the Workday ecosystem by providing strategic leadership and governance for HCM and Financial Management. Lead a dedicated support team to optimize performance, enhance integrations, and driv...

4 weeks ago

  •   5 - 7 years exp.  •   Staffing

$120K - $145K *

Empower your career by leading a skilled team in managing and optimizing Workday’s HCM and Financials. Oversee critical platform governance, enhance integrations, and drive strategic initiatives in a...

4 weeks ago

  •   5 - 7 years exp.  •   Staffing

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.