Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$90K - $110K *

Empower strategic growth by managing key accounts across diverse sectors. Drive revenue, enhance client relationships, and deliver integrated solutions while collaborating with global teams to ensure...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Aerospace & Defense

$126K - $210K *

Unlock potential by leading a dynamic engineering team to enhance specialty prescription processes. Drive strategic direction, foster collaboration, and ensure delivery excellence while managing multi...

Columbus, GARemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$75K - $135K *

Elevate your career by independently leading high-impact sales enablement initiatives. Utilize your expertise in strategic selling and data-driven insights to improve sales performance and nurture cro...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$126K - $150K *

Pioneer the transformation of tax technology and processes, driving strategic initiatives to enhance operational efficiency, compliance, and user experience through automation and data-driven solution...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Join us to drive growth in Substation Services across North America. You'll identify new business opportunities, develop strategic relationships, and create innovative solutions to enhance asset relia...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Transform eDiscovery management by driving operational excellence, ensuring timely project delivery, and enhancing workflow efficiency. Collaborate with stakeholders to uphold quality standards and fo...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$110K - $130K *

Transform large-scale project design by leading ILA/A&E engineering initiatives. Own technical solutions from site evaluation to construction support, fostering ADB's growth through effective collabor...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Join a team that's redefining ERP integration by leading the design and deployment of secure, scalable solutions connecting SAP S/4HANA with diverse systems, enhancing operational reliability and driv...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$95K - $135K *

Drive technical excellence and team growth by leading software development initiatives, managing resources, and ensuring project alignment with business goals while maintaining security and operationa...

Emeryville, CARemote

3 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$143K - $286K *

Take ownership of large-scale AI and technology programs, leading cross-functional teams to drive execution and align strategies. Utilize strong analytical and communication skills to enhance delivery...

Sunnyvale, CARemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Unlock potential by driving Amazon strategies that elevate client outcomes. As a trusted advisor, you'll enhance brand visibility through data-driven insights and creativity, managing day-to-day opera...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Drive business process improvement by analyzing and redesigning workflows, leveraging strong communication and analytical skills to support federal budget processes and enhance operational efficiency...

Maryland, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$214K - $292K *

Champion AI-driven portfolio strategies and lead comprehensive reporting initiatives to enhance decision-making and optimize performance across cross-functional teams in a hybrid role focused on innov...

New Jersey, USRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Drive IT Service Management excellence by overseeing ServiceNow integration and support for critical U.S. Government missions. Collaborate with stakeholders to enhance ITSM processes and ensure effect...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$97K - $125K *

Drive impactful change by analyzing user needs and defining requirements for clinical applications. Collaborate with diverse teams to enhance electronic health record systems, ensuring effective docum...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead complex product group initiatives, ensuring successful delivery through strategic planning, stakeholder engagement, and cross-team collaboration. Mentor program managers while driving transformat...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Empower our channel development as you engage customers to activate solutions, becoming a key resource and expert in Absolute technology. Collaborate with sales teams to drive activations, renewals, a...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $130K *

Innovate the future of cloud platforms by leading the design and operation of a secure, scalable infrastructure. Drive automation and enhance developer experience while collaborating with cross-functi...

Toronto, ONRemote

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Unlock potential by leading product marketing strategies that drive growth, enhance positioning, and enable cross-functional collaboration. Leverage AI to optimize messaging and ensure impactful launc...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $165K *

Lead clinical data management efforts by overseeing project timelines, ensuring quality deliverables, and facilitating communication among stakeholders. Drive data integrity and compliance while mento...

Bridgewater, NJRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$94K - $266K *

Lead the charge in transforming customer engagements by managing AWS solutions delivery, ensuring client satisfaction, and driving strategic growth through strong relationships and innovative practice...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Lead customer relationships and delivery for AWS engagements, ensuring satisfaction and quality. Collaborate with sales for account growth, guide project teams, and drive AI-enabled solutions while ma...

CanadaRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Manage US customer retention programs to enhance loyalty and value. Lead advocacy initiatives and migration communications, ensuring seamless customer journeys. Collaborate cross-functionally to optim...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$118K - $196K *

Deliver optimized Workday solutions through assessments, deployments, and client engagements. Lead design sessions, streamline processes, and enhance customer satisfaction in a collaborative and innov...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Join a team that's transforming enterprise production shipping by driving innovative strategies, enhancing multi-DC platforms, and ensuring customer success across diverse industries, while operating...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.