Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$160K - $170K *

Champion excellence in data center construction by managing operations, driving innovation, and ensuring safety. Lead cross-functional teams to optimize processes and enhance customer experiences whil...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$98K - $147K *

Empower success by leading strategic programs that enhance clinical, financial, and operational outcomes. Collaborate with teams to optimize processes and ensure alignment with organizational goals, d...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Optimize federal reporting processes by translating complex specifications into actionable business rules. Collaborate with technical teams to ensure compliance and accuracy in workforce development p...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $159K *

Make your mark at the forefront of innovation as a Senior Technical Project Manager, overseeing proposal development, facilitating cross-functional collaboration, and ensuring successful project execu...

Delaware, USRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$105K *

Redefine growth strategies by driving Pilotbase adoption across flight schools, enhancing customer engagement, and developing scalable monetization models that connect usage to revenue outcomes for lo...

Overland Park, KSRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$95K - $125K *

The Senior Consultant - Workday Benefits at Makse Group is responsible for delivering high-quality implementations and support for Workday Benefits solutions. This role requires strong functional know...

RemoteRemote

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

The Data Integration Specialist at Timely will ensure seamless integration of data between school district systems and Timely's scheduling technology. This role involves collaborating with various sta...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Unlock potential by leading the deployment and support of cutting-edge robotic solutions. Manage logistics, field operations, and service excellence while ensuring safety and compliance across diverse...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$155K - $185K *

Unlock your potential as you design and operationalize strategic processes for commercial success, guiding sales and account management teams to enhance skills and boost effectiveness in a dynamic B2B...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$190K - $238K *

Champion provider growth by shaping strategies that enhance engagement and acquisition. Collaborate cross-functionally to create compelling messaging and drive impactful go-to-market initiatives, ensu...

RemoteRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$106K - $127K *

Drive strategic insights as a Senior Business Intelligence Analyst, transforming complex data into actionable solutions. Collaborate across teams to enhance decision-making, optimize processes, and le...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$95K - $158K *

Shape the future of audience data strategy by developing scalable products, enhancing targeting capabilities, and fostering cross-functional collaboration to drive data access and compliance in a dyna...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$157K - $262K *

Drive enterprise vendor management strategy by overseeing vendor relationships, governance, and performance. Collaborate with cross-functional teams to ensure compliance, optimize costs, and enhance o...

California, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$168K - $240K *

Lead the charge in optimizing business operations through innovative solutions, driving efficiency and productivity while fostering cross-functional collaboration and data-driven decision-making to en...

United StatesRemote

Yesterday

  •   11 - 15 years exp.  •   Information Technology

$182K *

Lead transformative technology projects for airlines, managing delivery from planning to launch. Collaborate with stakeholders and technical teams to ensure successful implementation and alignment wit...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $215K *

Innovate by driving real-time communications strategies and partner engagement. Shape impactful narratives during breaking news while building scalable programs that connect communications outcomes to...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $185K *

Lead client engagements in Real-World Data solutions, ensuring operational excellence and strong outcomes. Collaborate cross-functionally to translate client objectives into actionable plans, driving...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$89K - $136K *

Partner with us to enhance member health through integrated case management. You'll develop and monitor care plans, conduct assessments, and coordinate with healthcare teams to ensure optimal outcomes...

RemoteRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Transform acquisition program management by leading multidisciplinary teams, ensuring compliance with DoD processes, and driving operational excellence in a dynamic environment. Play a key role in ris...

Bethesda, MDRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$161K - $210K *

Elevate workforce management by leading recruitment, onboarding, and performance strategies. Drive clinician readiness and productivity while ensuring quality care through data-driven decision-making...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $105K *

Drive strategic success in large-scale electrical transmission projects by overseeing estimating, pre-construction, and execution phases, ensuring seamless coordination across multiple companies and e...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$112K - $195K *

Accelerate progress at digital modernization initiatives by leading human-centered product design. Collaborate with diverse teams to enhance workflows, automate processes, and create AI-enabled experi...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$108K - $145K *

Shape the future of project management as a Senior Cost Manager, driving cost efficiency and strategic decision-making. Collaborate with diverse teams to enhance client value and foster strong relatio...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the charge in optimizing Agile practices for cross-functional teams, ensuring effective prioritization and communication. Protect team capacity while mentoring Scrum Masters to enhance execution...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Champion the development of cutting-edge infrastructure for AI systems, focusing on Kubernetes management, automated deployments, and reliable scaling to support enterprise demands across multiple clo...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.