Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$80K - $95K *

Advance customer relationships by expertly negotiating renewals and driving revenue growth. Collaborate cross-functionally to enhance the customer experience and ensure timely contract closures while...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Develop and implement quality management processes, driving continuous improvement and operational excellence. Collaborate with teams to enhance training, project management, and system enhancements...

Georgia, USRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$120K - $145K *

Lead the charge in managing cross-functional programs that enhance AI data quality and evaluation. Collaborate with diverse teams to translate product needs into actionable plans, ensuring efficient d...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in ensuring seamless deployment of enterprise-grade infrastructure by integrating, testing, and validating complex systems in a controlled lab environment, enabling rapid field activat...

La Plata, MDRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Join a team that's shaping the future of technology solutions by leveraging your expertise as a Principal Solution Architect. Drive customer success through innovative implementations and strategic gu...

Dallas, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by leading PMO operations for a complex federal IT program. Collaborate with stakeholders to ensure timely execution, effective risk management, and compliance, while maintaining sche...

Chicago, ILRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$165K - $205K *

Lead the charge in cybersecurity governance and risk management consulting. Drive client engagements, develop security frameworks, and mentor teams while ensuring alignment with industry standards and...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Manage and lead complex infrastructure projects for financial services clients, ensuring strategic objectives are met through effective planning, execution, and collaboration. Elevate your career in a...

San Antonio, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the execution of complex infrastructure projects, ensuring alignment with strategic objectives while managing client relationships and project teams. Drive innovation in project delivery and enha...

Dallas, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead critical infrastructure projects for financial services clients, managing all phases from planning to completion. Collaborate with teams to ensure project success while mentoring junior managers...

Tempe, AZRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$115K - $160K *

Transform business needs into scalable solutions by managing the Microsoft Dynamics 365 platform. Collaborate with stakeholders to enhance processes, optimize user experience, and ensure effective gov...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $140K *

Champion the proposal process by leading submissions, coordinating resources, and ensuring strategic alignment. Drive improvements in proposal development while fostering collaboration across teams to...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $170K *

Champion excellence in data center construction by managing operations, driving innovation, and ensuring safety. Lead cross-functional teams to optimize processes and enhance customer experiences whil...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$98K - $147K *

Empower success by leading strategic programs that enhance clinical, financial, and operational outcomes. Collaborate with teams to optimize processes and ensure alignment with organizational goals, d...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Optimize federal reporting processes by translating complex specifications into actionable business rules. Collaborate with technical teams to ensure compliance and accuracy in workforce development p...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $159K *

Make your mark at the forefront of innovation as a Senior Technical Project Manager, overseeing proposal development, facilitating cross-functional collaboration, and ensuring successful project execu...

Delaware, USRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$105K *

Redefine growth strategies by driving Pilotbase adoption across flight schools, enhancing customer engagement, and developing scalable monetization models that connect usage to revenue outcomes for lo...

Overland Park, KSRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$95K - $125K *

The Senior Consultant - Workday Benefits at Makse Group is responsible for delivering high-quality implementations and support for Workday Benefits solutions. This role requires strong functional know...

RemoteRemote

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

The Data Integration Specialist at Timely will ensure seamless integration of data between school district systems and Timely's scheduling technology. This role involves collaborating with various sta...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Unlock potential by leading the deployment and support of cutting-edge robotic solutions. Manage logistics, field operations, and service excellence while ensuring safety and compliance across diverse...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$155K - $185K *

Unlock your potential as you design and operationalize strategic processes for commercial success, guiding sales and account management teams to enhance skills and boost effectiveness in a dynamic B2B...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$190K - $238K *

Champion provider growth by shaping strategies that enhance engagement and acquisition. Collaborate cross-functionally to create compelling messaging and drive impactful go-to-market initiatives, ensu...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$106K - $127K *

Drive strategic insights as a Senior Business Intelligence Analyst, transforming complex data into actionable solutions. Collaborate across teams to enhance decision-making, optimize processes, and le...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$95K - $158K *

Shape the future of audience data strategy by developing scalable products, enhancing targeting capabilities, and fostering cross-functional collaboration to drive data access and compliance in a dyna...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$157K - $262K *

Drive enterprise vendor management strategy by overseeing vendor relationships, governance, and performance. Collaborate with cross-functional teams to ensure compliance, optimize costs, and enhance o...

California, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.