Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$64K - $97K *

Drive operational excellence and customer engagement in retail grocery, leading diverse teams to achieve sales goals, enhance service quality, and foster community relationships while ensuring complia...

1 month ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$64K - $97K *

Join a dynamic team to oversee customer service operations, enhance performance, and foster a positive community impact. Drive profitability while leading talent development and ensuring excellence in...

1 month ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$64K - $97K *

Champion community engagement and operational excellence as you oversee superior customer service operations. Drive sales, foster team development, and ensure compliance—all while inspiring a diverse...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Inspire exceptional customer service by leading and developing a high-performing support team, driving improvements in key metrics while ensuring outstanding experiences across all customer interactio...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Champion the success of our customer service team as a Call Center Manager, driving operational excellence and team development in a fast-paced environment focused on improving customer satisfaction a...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$70K - $107K *

Shape the future of logistics and inventory management by overseeing port operations, enhancing team collaboration, ensuring compliance with safety standards, and driving efficiency across departments...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$75K - $95K *

Lead service delivery across multiple projects, ensuring client satisfaction, compliance with SPS policies, and effective operational management while driving employee engagement and performance excel...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Support customer needs by resolving technical issues and managing requests promptly. Collaborate with internal teams to deliver comprehensive solutions and ensure satisfaction throughout the equipment...

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $90K *

Champion operational efficiency and client satisfaction as you lead teams and oversee lockbox processing, driving continuous improvement and strong vendor relationships in a dynamic environment...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$79K - $158K *

Join a team that's driving innovation in HVAC services. You will build strong customer relationships, identify opportunities, and modernize equipment, ensuring effective service agreements and project...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$69K - $110K *

Transform customer experiences by managing high-stakes escalations, safeguarding brand integrity, and driving strategic solutions. Lead cross-functional collaborations to ensure exceptional outcomes w...

Markham, ONIn-Person

2 days ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Transform regional food service operations by leading multi-unit teams, enhancing client relationships, and driving operational excellence to ensure quality nutrition in K-12 schools while fostering p...

2 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$72K - $110K *

Empower the supply chain by ensuring efficient, timely deliveries while leading a focused team and leveraging analytics for continuous improvement and resource optimization...

3 days ago

  •   Less than 5 years exp.  •   Transportation

$90K - $110K *

Drive exceptional client service as you manage high-net-worth relationships, ensuring top-notch support and seamless onboarding while collaborating with teams to enhance client satisfaction and operat...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$74K - $118K *

Create a structured approach for managing and delivering customer experience projects. This leadership role focuses on aligning corporate and divisional goals, driving effective governance, and boosti...

Markham, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$64K - $97K *

Engage in driving community impact and operational excellence while leading customer service departments. Ensure compliance, develop talents, and foster a customer-first culture to optimize performanc...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Lead the charge in providing exceptional experiences in a dynamic contact center, guiding a high-performing team to deliver outstanding member service while driving operational excellence and collabor...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Transform the customer experience by leading a centralized sales support team, enhancing training processes and workflows, and driving customer satisfaction across Canada in a fast-paced environment...

Edmonton, ABIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$55K - $150K *

Elevate team performance by leading and mentoring sales professionals to deliver outstanding customer experiences and drive business growth through proven operational excellence and effective relation...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $150K *

Join a results-driven team as a Store Manager, leading sales professionals while enhancing customer experiences. Drive business growth through effective mentorship, operational excellence, and strong...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $125K *

Lead the charge in driving sales and operational excellence while mentoring a dynamic team. You'll enhance customer relationships and deliver exceptional service, directly impacting both individual an...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $125K *

Drive exceptional sales performance by leading a motivated team, enhancing customer experience, and implementing best practices in operations. Elevate your career in this rewarding leadership role foc...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $120K *

Lead the charge in driving sales and mentoring a dynamic team to exceed targets while delivering exceptional customer experiences and operational excellence...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $120K *

Transform customer relationships into sales success by leading a dynamic team, driving performance, and achieving operational excellence while continually fostering professional growth and development...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $120K *

Lead our dynamic sales team to achieve targets, build relationships, and foster a culture of excellence. Drive personal and team success while mentoring others to capitalize on their potential and gai...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.