Director, Customer Experience Jobs in New York, NY

Lead the transformation of customer experience by unifying teams, developing strategies, and managing high-stakes client interactions. Drive product collaboration and operational excellence through in...

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Lead the CX Strategy team to enhance customer journeys, improve retention, and drive strategic initiatives across Customer Success, Renewals, and Professional Services in a dynamic, cross-functional e...

Transform customer connections through strategic insights and innovative experience design. Collaborate across teams to enhance personalized brand interactions, utilizing data-driven approaches to opt...

Lead strategic development and execution of digital solutions to enhance client success, drive growth, and ensure excellent communication with stakeholders while managing cross-functional teams and pr...

Shape the future of customer experience by leading global support and engagement initiatives. Drive operational excellence and innovation in a digital-first environment while fostering a collaborative...

Shape strategic digital products and solutions, engage executives, and drive innovative experience initiatives to enhance client success and meet business growth objectives...

Lead and inspire a dynamic team of analysts and program managers, steering the strategic transformation of customer experience systems. Drive AI initiatives and streamline processes to enhance operati...

Take ownership of driving sales and strategic partnerships to grow revenue through innovative Salesforce solutions. Collaborate with cross-functional teams to identify opportunities, nurture relations...

Champion a transformative customer experience by defining, scaling, and operationalizing cross-functional strategies that enhance user engagement and streamline processes across DoorDash's diverse mar...

Lead transformational initiatives in financial services, leveraging AI and modern banking expertise to drive digital change. Collaborate across teams while adhering to regulatory standards, ensuring e...

Empower mid-market success by optimizing customer outcomes and retention. Lead a team to achieve exceptional results through data-driven strategies and effective engagement, while fostering cross-func...

Champion the creation of impactful brand and marketing strategies that drive growth and engagement. Lead a high-performing team to deliver innovative campaigns using data-driven insights to enhance me...

Shape the vision for global contact center technologies, enhancing customer experience. Lead cross-functional teams to deliver innovative solutions and drive product lifecycle management in an agile e...

Join a team that's focused on elevating brand experience through strategic marketing, campaign execution, and consumer engagement. Drive consistency and creativity across touchpoints to enhance brand...

Elevate customer success by leading strategic initiatives and mentoring teams. You'll drive satisfaction through collaboration, data analysis, and innovative solutions that enhance client relationship...

Engage as a senior leader to drive customer experience strategies across Business Banking and Merchant Services, ensuring measurable impacts on satisfaction and operational performance by collaboratin...

Transform the landscape of product delivery in government, leading a dynamic team of Product and Delivery Managers to enhance public service efficacy through innovative practices and capacity building...

Engage as a strategic leader to develop integrated communications programs that align with business objectives, foster client relationships, and drive creativity within a collaborative team environmen...

Drive data-inspired insights to enhance product strategy and customer experiences. Lead a cross-functional team, influencing business decisions through analytics while fostering a culture of innovatio...

Elevate your career by driving revenue growth and client relationships in the programmatic advertising space. As a strategic leader, you'll shape sales strategies, foster partnerships, and lead impact...

Lead the charge in optimizing service delivery operations to meet growth goals while ensuring speed, safety, and quality in field service execution for an expanding organization...

Lead the charge in client experience by harnessing strategic partnerships and operational excellence. Drive business growth, foster team collaboration, and cultivate executive relationships for optima...

Lead the charge in strategy and media planning, ensuring integrated solutions that align with client objectives. Collaborate cross-functionally to enhance client relationships while managing team dyna...

Elevate client success through innovative media strategies, team leadership, and data-driven insights. Collaborate with stakeholders to ensure efficient workflows and deliver high-quality, integrated...