Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Strategic Customer Engagement Director
$130K - $180K *
Lead the charge in driving customer success within strategic enterprise accounts, fostering senior-level partnerships, and ensuring growth through tailored engagement strategies and measurable outcome...
2 days ago
Director, Customer Engineering
$180K - $225K *
Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...
2 weeks ago
Customer Engagement Director (Remote)
$117K - $160K *
Lead the charge in enterprise growth and institutional partnerships within North America Higher Education, developing strategic engagement initiatives that enhance market presence and drive revenue ac...
1 week ago
Senior Director, Client Partner
$150K - $200K *
Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...
Reposted 2 weeks ago
Director, Technical Experience
$130K - $180K *
Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...
2 weeks ago
$130K - $180K *
Elevate client relationships in the Life & Annuities sector by leveraging AI and data solutions to drive growth, value, and satisfaction. Partner to deliver strategic insights and innovative solutions...
1 week ago
Director, Client Success - Microsoft
$130K - $180K *
Join us to drive revenue growth and strategic expansion within a top-tier client partnership, leveraging your expertise in AI and data solutions to convert opportunities in a complex technological env...
3 weeks ago
$300K - $420K *
Drive strategic new logo acquisition across the East region, leading a team of sellers to close complex enterprise deals. Collaborate cross-functionally to enhance market reach and deliver tailored so...
Yesterday
Senior Director Client Services
$130K - $180K *
Transform client relationships and drive growth through strategic account leadership, operational excellence, and collaboration, ensuring ideal service delivery and performance across high-profile acc...
1 week ago
Director, Product - Data & Insights
$185K - $215K *
Unlock potential by leading data strategy for product development and customer experience. Oversee a talented team, ensuring data integrity and driving strategic insights across functions to bolster d...
Reposted 1 week ago
Director - Client Growth Partner (Retail & CPG)
$120K - $180K *
Lead the charge in driving account growth and AI transformation by engaging CXOs, achieving double-digit growth, and expanding service offerings while fostering strong relationships across key account...
2 weeks ago
Associate Director, Customer Engagement Communications
$126K - $234K *
Innovate strategic communications for Customer Engagement teams, translating leadership insights into impactful messaging. Lead integrated plans, support change initiatives, and cultivate engagement a...
1 week ago
Sr Director of Customer Engagement and Delivery
$190K - $230K *
Advance your career by leading customer engagement and delivery processes, ensuring quality assurance across all program tasks while nurturing relationships with stakeholders to drive success and comp...
1 week ago
Director, Product Management - Content Lifecycle
$150K - $180K *
Champion PRISM's content intelligence engine by architecting B2B systems, integrating financial workflows, and governing user interfaces to redefine commercial decision-making in film, TV, and streami...
Today
$96K - $137K *
Explore a leadership role where you'll manage high-value client portfolios, drive growth, and deliver integrated solutions. Collaborate across teams to achieve both client success and internal excelle...
3 weeks ago
$220K - $240K *
Drive data-inspired insights to enhance product strategy and customer experiences. Lead a cross-functional team, influencing business decisions through analytics while fostering a culture of innovatio...
1 week ago
Senior Manager, Customer Marketing
$100K - $130K *
Accelerate customer engagement and retention through strategic marketing initiatives. Lead a team focused on optimizing lifecycle performance, driving product adoption, and fostering growth across div...
3 weeks ago
Director, Technical Product Management
$209K - $244K *
Optimize product vision and strategy for billing systems, leading Agile teams to deliver innovative payment solutions. Collaborate with IT and Finance to ensure scalable, secure operations while drivi...
1 week ago
$88K - $121K *
Transform customer success strategies by engaging with US clients to drive value realization and achieve mutual goals, enhancing retention and growth within a diverse portfolio while collaborating wit...
2 weeks ago
Engagement Director, Strategic Clients
$130K - $180K *
Lead the charge in driving high-impact, complex client engagements by providing strategic oversight and executive-level partnership, ensuring alignment of technology and business outcomes for success...
1 week ago
$171K - $256K *
Join a team that's driving customer success through strategic account management, innovative solutions, and cross-functional collaboration to enhance satisfaction and profitability across diverse cust...
Yesterday
Sr. Director, Customer Engagement & Loyalty
$200K - $220K *
Play a key role in enhancing customer loyalty through strategic CRM and lifecycle management, overseeing initiatives that grow engagement and brand connection while driving significant business outcom...
Reposted today
Senior Director, Client Partner
$150K - $200K *
Transform client relationships by leading portfolio management, ensuring delivery excellence, and driving business growth while engaging with senior stakeholders to innovate solutions and capture emer...
Reposted 1 week ago
$260K - $300K *
Lead and transform the product support function with a focus on AI integration, team development, and operational excellence, ensuring a customer-first approach while achieving strategic, scalable sol...
1 week ago
Director, Enterprise Program Management
$220K - $250K *
Engage as a key leader overseeing a major enterprise SaaS program, ensuring alignment across multi-workstream teams, and building strong relationships with strategic stakeholders for successful implem...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.