Director, Workforce Management Jobs in Chicago, IL

Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and...

Unlock potential by transforming workforce services through strategic collaboration with state leaders and local boards, redesigning processes to enhance community impact and drive effective solutions...

Lead and optimize the Genesys Cloud platform while driving workforce management strategy. Manage teams, enhance operational insights, and leverage AI technologies for improved engagement and performan...

Develop and lead departmental operations, driving efficiency and meeting revenue goals while ensuring a high-quality patient experience. Collaborate with cross-functional teams to implement strategic...

Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...

Join us to lead centralized production operations, optimizing efficiency and governance. Drive continuous improvement, performance metrics, and stakeholder engagement to ensure operational excellence...

Shape the future of organizational change by leading transformational initiatives that modernize processes, enhance user experiences, and drive measurable outcomes through effective communication and...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Drive the strategic evolution of our Workday HCM platform while leading a dedicated team to enhance functionality, integrations, and support. Your leadership will ensure alignment with business needs...

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

Lead the charge in optimizing workforce utilization and retention by managing a team of Commissioning Resource Managers. Ensure effective staffing across projects while developing talent in a dynamic...

Lead the charge in engineering excellence by overseeing application software teams, ensuring quality delivery, performance accountability, and regulatory adherence. Foster a collaborative environment...

Champion a fair and equitable workplace by leading employee relations initiatives. Advise on complex issues, conduct investigations, and partner with teams to mitigate risks and enhance organizational...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Lead transformative IT Service Operations globally, enhancing user experiences and driving proactive service delivery across regions. Collaborate with teams to elevate service management and operation...

Join a dynamic team to support transformational initiatives, leveraging data analysis and strategic insights to drive impactful client outcomes. Collaborate with cross-functional stakeholders to creat...

Drive impactful change by supporting workforce and organizational initiatives. Collaborate with clients across industries to translate strategies into actionable solutions that enhance performance and...

Inspire and lead project workstreams, leveraging analytical skills and functional expertise to engage with clients and drive solutions effectively. Collaborate with teams to develop and execute strate...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Join a team that's enhancing Workday functionality by supporting integrations and collaborating with business units. Play a key role in optimizing HR and finance systems to deliver scalable technical...

Empower HR through collaboration and technology. As a key analyst, you'll enhance Workday HCM functionality, support payroll operations, and drive cross-functional partnerships, ensuring optimal HR sy...

Lead strategic media initiatives across digital and traditional channels. Oversee cross-team collaboration and empower junior media professionals through training and development while ensuring progra...

Join an innovative technology company as you lead a team in delivering exceptional client services and support operational excellence. Drive engagement, accountability, and growth, while navigating a...

Join us to lead the HR department, driving strategic talent management, employee relations, and HRIS initiatives. Collaborate with stakeholders to enhance organizational effectiveness and uphold core...

Lead the charge in shaping and optimizing a dynamic web strategy across multiple corporate websites, ensuring exceptional user experiences that drive engagement and revenue while managing cross-functi...