IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
IT Systems Engineer - Identity & Automation
$110K - $130K *
Lead the charge in enhancing employee IT experiences by streamlining onboarding, access management, and compliance processes. Collaborate across teams to automate workflows and ensure secure, efficien...
Today
$141K - $236K *
Transform complex software systems through innovative development and maintenance. Collaborate with teams to enhance analytics, algorithms, and real-time systems while ensuring adherence to design req...
Yesterday
$73K - $95K *
Empower our global teams by delivering exceptional desktop support and technical expertise. Diagnose and resolve hardware and software issues while managing requests and collaborating cross-functional...
4 weeks ago
$100K - $120K *
Accelerate progress at our IT operations by enhancing employee technology experiences. Collaborate with global teams to ensure reliability, build automation, and improve workflows, all while providing...
3 weeks ago
$90K - $110K *
Transform your career by managing client onboarding and IT operations. Oversee implementation projects, collaborate with teams, and tackle technical challenges in a dynamic environment. Embrace variet...
2 weeks ago
Infrastructure Support Analyst
$80K - $95K *
Innovate within a critical project team, driving the deployment of advanced network services. Engage with diverse technical experts to implement and optimize infrastructure solutions supporting global...
Reposted 2 weeks ago
$140K - $150K *
Drive innovative process design and optimization in chemical engineering. Collaborate with a multi-discipline team to deliver effective solutions, ensuring safety and operability throughout all projec...
1 week ago
$80K - $95K *
Shape the future of our IT infrastructure by owning end-to-end systems management, ensuring security, and enhancing user experience. Be the go-to expert for device management, onboarding, and support...
3 weeks ago
VIE - IT & Lab Infrastructure Engineer
$80K - $95K *
Execute hands-on management of IT and lab infrastructure, ensuring optimal performance and reliability. Collaborate with cross-functional teams to troubleshoot issues, enhance operations, and drive co...
1 week ago
$80K - $95K *
Champion operational excellence by providing expert support for productivity tools like Jira and ServiceNow. Leverage your technical skills to diagnose issues, provision accounts, and configure applic...
Yesterday
$110K - $130K *
Transform technology infrastructure by leading engineering, administration, and optimization efforts across systems, networks, and cloud operations. Drive cross-functional projects while ensuring robu...
2 days ago
Application Support Specialist
$80K - $100K *
Drive reliability in a fast-paced, technical role ensuring seamless operation of a proprietary electronic options trading platform, collaborating with traders and developers for optimal system perform...
4 weeks ago
$75K - $158K *
Transform your career by bridging technical teams and stakeholders to enhance IT service management. Drive process optimization and service catalog design, ensuring operational efficiency and improved...
1 week ago
$150K - $175K *
Drive innovation in our corporate technology environment by designing, automating, and securing cloud infrastructure, identity management, and core IT services while collaborating with cross-functiona...
1 week ago
$121K - $124K *
Lead a dedicated IT team to enhance desktop support for education and clinical environments. Oversee technical infrastructure, manage resources, and ensure timely resolution of issues while fostering...
3 days ago
$76K - $186K *
Transform customer experiences as a key technical support leader, resolving complex issues and driving product improvements through collaboration with engineering and support teams. Your expertise wil...
1 week ago
IT SYSTEMS SUPPORT ENGINEER - TIER 3
$90K - $120K *
Champion innovation as a Tier 3 IT Systems Specialist, providing expert solutions and strategic guidance. Lead complex projects, mentor junior staff, and enhance client relationships in a dynamic IT e...
4 weeks ago
$140K - $150K *
Lead the establishment of an in-house IT function, overseeing systems, security, and support. Manage endpoint and identity solutions while driving improvements in technology practices, documentation...
Reposted 3 weeks ago
$140K - $150K *
Lead the charge in building a robust in-house IT function, overseeing infrastructure, security, and service delivery while transitioning from outsourced management. Manage a growing team to ensure opt...
Reposted 3 weeks ago
IT Field Support Technician II
$70K - $105K *
Join a team that's dedicated to providing exceptional technical support, troubleshooting complex issues, and enhancing user productivity through effective communication and collaboration in a dynamic...
3 days ago
$80K - $95K *
Elevate the IT support experience by resolving complex technical issues, mentoring Tier 1 staff, and enhancing processes across enterprise platforms. Thrive in a fast-paced environment while ensuring...
2 weeks ago
$86K - $198K *
Lead the design and development of complex systems, translating customer needs into technical specifications. Collaborate with teams to enhance system performance and support national security mission...
5 days ago
$104K - $138K *
Transform business strategy into innovative software solutions by leading requirements elicitation and configuring our enterprise PLM ecosystem. Drive AI initiatives and enhance capabilities through a...
6 days ago
$124K - $163K *
Elevate your career by bridging design engineering with supply chain excellence. Lead IT solution architecture for Siemens Teamcenter, driving innovation and collaboration to optimize workflows and ac...
6 days ago
$124K - $163K *
Innovate solutions by bridging design engineering and supply chain operations, enhancing product compliance and accelerating time-to-market through advanced PLM strategies and AI-driven capabilities...
6 days ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.