IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$83K - $125K *

Optimize backend operations by supporting Java microservices, ensuring system reliability and performance through proactive monitoring, troubleshooting, and collaboration with cross-functional teams i...

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Unlock your potential by advising on cutting-edge technologies in decision support and integrated simulations. Collaborate with senior leadership to enhance Mission Command capabilities and drive inno...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$120K - $145K *

Elevate your career by joining a dynamic team focused on RightAngle support and development. Collaborate with business users, troubleshoot issues, and drive project success while enhancing technical s...

4 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $145K *

Elevate application support and development by providing technical assistance, coordinating projects, and ensuring effective communication between business users and IT. Drive results through troubles...

4 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $145K *

Lead the charge in supporting and enhancing RightAngle applications, collaborating with business users to troubleshoot issues, manage projects, and deliver technical solutions while ensuring effective...

4 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$88K - $105K *

Join a dynamic IT team to oversee Cisco networking and infrastructure modernization. Take ownership of a complex network, drive compliance initiatives, and collaborate on impactful projects while enjo...

Reposted today

  •   5 - 7 years exp.  •   Staffing

$80K - $110K *

Optimize network operations by ensuring stability, security, and performance of data center infrastructure. Collaborate on technology improvements and support critical systems while effectively commun...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Lead the charge in designing scalable, secure enterprise applications while translating business needs into innovative technical solutions. Collaborate with teams to modernize applications and mentor...

2 weeks ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$60K - $123K *

Optimize and secure enterprise-level systems by developing, testing, and deploying CSfC solutions. Collaborate with teams to enhance network resilience and performance while ensuring compliance in gov...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $144K *

Elevate your career by bridging customer needs with technical solutions. Collaborate with engineering teams to enhance product performance and provide exceptional support, ensuring customer satisfacti...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$78K - $156K *

Optimize IAM solutions for user lifecycle management, enhancing security protocols, and streamlining access governance across diverse systems while collaborating with cross-functional teams to impleme...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$161K - $241K *

Lead the charge in maintaining mission-critical network infrastructure, providing Tier-2 and Tier-3 support, and developing innovative solutions to complex problems while collaborating with diverse te...

2 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$76K - $89K *

Transform Datacenter projects by leading installation phases, ensuring quality and customer satisfaction. Leverage your expertise to manage teams, uphold standards, and deliver exceptional service thr...

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$85K - $102K *

Elevate your career by providing hands-on IT support and systems administration in a dynamic, client-facing role. Collaborate with technical teams to enhance user experiences and maintain robust clien...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Shape the future of IT at the plant by leading infrastructure efforts, optimizing applications, and ensuring compliance with global standards while enhancing operational efficiency and supporting busi...

2 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$95K - $115K *

Develop and optimize Elastic Stack solutions in a multi-disciplined team, ensuring security and efficiency in a Federal DoD environment. Contribute to technical documentation and enhance capabilities...

Today

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Engage in the design and evaluation of advanced low voltage technology systems, ensuring effective integration of communication and medical technology infrastructures while preparing essential constru...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$108K - $130K *

Shape the future of cybersecurity by enhancing threat detection capabilities, developing use cases, and collaborating with stakeholders to fortify security measures against emerging threats and vulner...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Drive optimization and implementation of ITSM processes on the ServiceNow platform, ensuring alignment with ITIL best practices. This role requires bridging business needs with technical solutions to...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $105K *

Support the construction lifecycle by assisting in project delivery tasks, ensuring compliance with design specifications and industry standards while collaborating with teams to implement data center...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$74K - $122K *

Advance the quality and stability of cutting-edge applications by leading post-release defect triage, performance testing, and cross-functional collaboration. Drive improvements in system observabilit...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $137K *

Partner with us to build and optimize Celonis dashboards, translating complex data into actionable insights. Collaborate with stakeholders to drive data-driven decision-making and enhance operational...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Unlock potential by contributing to data-driven platforms and automation. Collaborate to design, develop, and maintain scalable software systems, ensuring robust support for enterprise applications th...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$57K - $118K *

Make your mark at a dynamic data center, overseeing hardware maintenance, mentoring technicians, and ensuring operational excellence. Collaborate across teams to enhance system reliability and drive c...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Empower your career by overseeing critical data center operations, managing incidents, and ensuring compliance with safety protocols. Collaborate with teams to enhance service delivery and mentor juni...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.