IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$153K - $207K *
Join us to drive innovation and excellence in network engineering. Your expertise will influence the design, implementation, and maintenance of large-scale telecommunication infrastructures, ensuring...
3 weeks ago
$153K - $207K *
Engineer network solutions to enhance performance and security for critical projects. Collaborate on design, implementation, and maintenance across diverse telecommunications infrastructures, ensuring...
3 weeks ago
Sr. Unified Comms Engineer - Federal Customer
$120K - $145K *
Empower mission success by engineering and enhancing unified communications platforms, ensuring seamless voice and collaboration for secure operations. Drive troubleshooting, support implementation, a...
Reposted 4 days ago
IT Service Management Lead - 1080
$98K - $131K *
Champion IT service management excellence by leading incident, change, and problem management practices. Drive continuous improvement and collaboration across teams to enhance service delivery and ope...
2 days ago
Microsoft 365 & Cloud Systems Analyst
$100K - $125K *
Advance the efficiency of IT operations by administering cloud services, managing user access, and supporting Microsoft 365 applications. Collaborate with teams to enhance technology solutions and ens...
2 weeks ago
$90K - $100K *
Pioneer innovative solutions by managing and optimizing enterprise Microsoft systems, ensuring stability across cloud and on-premise environments while supporting modernization initiatives to enhance...
4 weeks ago
Cloud Customer Support Engineer (MD)
$95K - $115K *
Contribute to the success of government cloud environments through expert technical support, troubleshooting, and enhancing incident resolution. Collaborate with engineering teams for seamless deploym...
Reposted 2 weeks ago
Pre-Sales Technical Support Engineer | Networking Solutions
$80K - $95K *
Champion innovative connectivity solutions by serving as a technical advisor during the sales process. Collaborate with clients and internal teams to design, present, and validate tailored IoT and net...
6 days ago
$80K - $95K *
Elevate your career by leading innovative automation projects, defining system architectures, and developing control solutions. Collaborate with diverse teams to enhance process efficiency and drive s...
Today
HTM Enterprise Systems Manager
$110K - $130K *
Join a team that's transforming enterprise software management. Oversee administration, programming, and analysis while collaborating across departments to enhance system efficiency and meet organizat...
1 week ago
$113K - $205K *
Empower innovation by leading the design and development of scalable microservices. Collaborate across teams to enhance customer experiences and drive agile solutions for diverse product lines in a dy...
6 days ago
$80K - $95K *
Join us to lead RF data collection and system analysis, ensuring optimal performance of mobile and public safety networks. Collaborate with engineering teams to troubleshoot and enhance communication...
Yesterday
$110K - $135K *
Accelerate progress at deploying and managing GenAI systems across cloud and hybrid platforms. Collaborate with AI engineers to ensure secure and reliable operations while optimizing CI/CD pipelines a...
Today
Infrastructure Engineer Senior
$95K - $115K *
Lead the management of Data Center infrastructure and network support, ensuring optimal performance and reliability. Collaborate with stakeholders to design solutions, document processes, and enhance...
2 weeks ago
Infrastructure Engineer Senior
$95K - $115K *
Unlock your potential as a Senior Infrastructure Engineer, managing data center operations, network support, and system environments. Leverage your expertise in virtualization and cloud technologies t...
2 weeks ago
Senior Sales System Engineer 2-Ter
$85K - $143K *
Innovate customer engagement by driving advanced technical sales solutions, leveraging expertise to enhance product integration and support. Collaborate with teams to optimize processes and ensure suc...
3 days ago
Senior Sales System Engineer 2-Ter
$85K - $143K *
Reimagine technical sales solutions by leading design, implementation, and optimization efforts. Collaborate with teams to ensure successful customer integration and drive continuous improvement in co...
3 days ago
$170K - $210K *
Transform software development for space systems by leading design, optimization, and API architecture. Drive end-to-end product lifecycle and mentor engineers through Agile and DevSecOps practices in...
Reposted 3 weeks ago
Associate, Information Security Engineer
$85K - $110K *
Advance your career by overseeing information security governance, managing cyber risks, and ensuring compliance with industry standards. Collaborate with stakeholders to enhance security measures and...
Reposted yesterday
Senior Systems Administrator - IT
$100K - $120K *
Join a team that's revolutionizing electric aviation by managing our IT systems. Oversee cloud and on-premise environments, ensuring top-notch service and security for all software and hardware across...
3 weeks ago
Linux Systems Engineer - Server Migration
$110K - $130K *
Lead the charge in executing large-scale server migrations, ensuring minimal downtime and robust service continuity while managing Linux infrastructure and automation workflows throughout the process...
2 weeks ago
$87K *
Advance your career by configuring and supporting complex networking systems. Engage in wireless design, troubleshoot issues, and ensure network security while collaborating with teams and traveling t...
1 week ago
Quality Automation Engineer - IT Applications (Remote)
$95K - $115K *
Design and develop robust automated test frameworks for enterprise applications. Execute CI/CD integration, conduct systems analysis, and enhance software quality through effective validation strategi...
4 weeks ago
Quality Automation Engineer - IT Applications (Remote)
$95K - $115K *
Join our team to engineer high-quality automated test solutions, ensuring the reliability and performance of enterprise applications. Collaborate cross-functionally to deliver robust frameworks and le...
4 weeks ago
$110K - $130K *
Shape site delivery from construction to commissioning, acting as the technical authority. Collaborate with cross-functional teams to manage risks, enforce quality gates, and ensure successful project...
Yesterday
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.