IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$68K - $127K *

Redefine technology support by delivering advanced on-site solutions, collaborating with teams to enhance operational efficiency, and driving improvements in a complex industrial environment...

2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$73K - $110K *

Empower your career by providing essential IT support to enhance office operations. Collaborate with teams to troubleshoot technical issues, ensuring seamless functionality of all IT systems and equip...

Yesterday

  •   Less than 5 years exp.  •   Legal & Accounting

$76K - $106K *

Join a team that's dedicated to providing top-tier technical support for trading platforms. You'll tackle complex issues, collaborate with diverse teams, and enhance system stability while ensuring se...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Lead the charge in enhancing customer support by diagnosing issues, resolving technical challenges, and creating documentation that empowers users. Collaborate with engineering to improve product func...

Today

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in defining and enhancing data center delivery standards, ensuring quality and efficiency across complex projects. Collaborate with teams to improve technical methods and support scala...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Join the Wireless Connectivity Solutions team to design, implement, and maintain Cisco wireless networks while driving innovative solutions and collaborating with diverse stakeholders across various p...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $85K *

Engage with users to provide technical support for computer systems, software, and hardware. Troubleshoot issues, install and repair equipment, and ensure customer satisfaction through effective commu...

2 weeks ago

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Transform IT operations by owning MDM, asset management, and compliance. Collaborate with security and IT teams to enhance systems, streamline processes, and ensure accurate documentation while drivin...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $160K *

Join a team that's modernizing mission-critical DoD infrastructure and applications. Leverage your extensive systems engineering expertise to drive innovative solutions, collaborate with stakeholders...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$72K - $108K *

Unlock potential by providing expert Tier I-III support, managing IT assets, and driving service improvements. Collaborate with IT teams to enhance user experience and maintain documentation while ana...

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $190K *

Drive IT operations and systems management through seamless infrastructure ownership, securing data, optimizing costs, and enhancing workplace collaboration to support rapid growth and efficiency in a...

4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $190K *

Empower your career as you own IT operations and enhance infrastructure. Balance tactical support with strategic automation, driving excellence and efficiency in a fast-paced environment as you manage...

4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $190K *

Oversee IT infrastructure and security to ensure operational excellence, balancing immediate support with strategic automation while guiding external contractors for optimized cost and efficiency in a...

4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$95K - $115K *

Contribute to our dynamic gaming technology team by managing DevOps, infrastructure, and security operations while ensuring seamless deployment and maintenance of our gaming products within a collabor...

1 month ago

  •   5 - 7 years exp.  •   Staffing

$80K - $95K *

Seeking a mission-driven Tier II/III Systems Administrator to provide advanced IT support for Windows/Linux environments, ensuring reliable operations for space research systems while collaborating wi...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $94K *

Join a team that's dedicated to delivering comprehensive training solutions for both internal and external personnel, ensuring safe and effective task performance through innovative training methods a...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a dynamic team to support, troubleshoot, and maintain IT systems, ensuring optimal performance and security. Manage daily operations, provide user assistance, and implement system enhancements fo...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $140K *

Join a team that's dedicated to stabilizing complex IT incidents and enhancing system reliability. Leverage your expertise in server, network, and application support to mentor others and drive improv...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $105K *

Shape the future of IT operations by building a robust ITSM practice. Collaborate across teams to design workflows, governance, and automation that enhance service delivery and operational efficiency...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Unlock potential by designing and developing enterprise ServiceNow applications, workflows, and integrations. Collaborate with cross-functional teams to enhance platform performance and user experienc...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Drive your career forward by joining a dynamic technical team focused on Cloud Hyperscaler solutions. Utilize your expertise to troubleshoot complex issues, enhance partner processes, and deliver exce...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$187K - $207K *

Innovate enterprise IT Service Management by designing and standardizing ITIL processes, ensuring effective governance and enhancing operational workflows through ServiceNow integrations and automatio...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to enhancing network infrastructure through effective management, security, and innovative solutions. Play a key role in supporting corporate systems and ensuring seamless...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Join a dynamic team to advocate for customers and solve their complex technical challenges. Collaborate with cross-functional teams and develop internal tools that enhance product performance and scal...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $97K *

Support IT operations by providing expert systems assistance, ensuring seamless hardware and software functionality, and leading projects to enhance user experience across the organization...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.