IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$100K - $140K *

Empower your career as a DevOps Engineer, driving cloud infrastructure innovation, automation, and scaling within a dynamic team. Your expertise will enhance service reliability in a hybrid work envir...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $135K *

Champion robust solutions for large-scale software deployment, leveraging expertise in OS deployment technologies. Develop and implement Desktop OS Images while providing strategic support for a compl...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$96K - $136K *

Drive the design and implementation of enterprise endpoint security solutions, ensuring robust protection against cyber threats. Lead a team to enhance operational efficiency and collaborate across te...

Mississauga, ONIn-Person

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$96K - $136K *

Empower the enterprise by leading endpoint security engineering initiatives, ensuring robust protection against cyber threats. Collaborate with cross-functional teams to design, implement, and enhance...

Toronto, ONIn-Person

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$96K - $115K *

Shape the future of endpoint security by leading design and implementation of robust solutions. Collaborate across teams to enhance operational efficiency and protect against cyber threats, ensuring s...

Toronto, ONIn-Person

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$108K - $130K *

Support the design and direction of Azure CI/CD and Infrastructure as Code, driving architectural decisions and enhancing team capabilities while fostering collaboration between DevOps and application...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$190K - $205K *

Shape the future of enterprise IT by leading technical strategies and oversight for secure facilities. Drive modern architecture solutions, manage risks, and ensure integration across systems while gu...

3 weeks ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Accelerate your career by leveraging your expertise in machine learning and data engineering. Collaborate with cross-functional teams to transform regulatory data into actionable insights while ensuri...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Join a team that's dedicated to sourcing and developing senior-level talent. Leverage your expertise in recruiting to build strong relationships with business leaders and drive effective hiring strate...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$50K - $175K *

Engage with cross-functional teams to design and implement innovative Anaplan solutions, transforming complex business requirements into high-performance planning models that enhance Aritzia's Product...

Vancouver, BCIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Join a team that's dedicated to delivering exceptional service as a Field Service Engineer. Leverage your expertise in PET/NUC/CT modalities to troubleshoot, repair, and enhance customer satisfaction...

Houston, TXRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Lead advanced troubleshooting and repair of medical equipment, ensuring customer satisfaction through service excellence. Collaborate with teams, mentor junior engineers, and drive initiatives to enha...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Lead the installation, maintenance, and troubleshooting of complex medical equipment, ensuring exceptional service and customer satisfaction. Collaborate with teams to drive operational excellence and...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Join a team that's shaping the future of site reliability engineering. Leverage your skills in automation, cloud technologies, and CI/CD practices to enhance operational efficiency and reliability acr...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $145K *

Join our core team to design and implement end-to-end automated research systems, focusing on scalable and secure infrastructure, while driving enterprise deployment compliance and contributing to pro...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $95K *

Elevate customer success by owning technical and commercial aspects of accounts. Drive renewals, troubleshoot issues, and implement solutions while fostering strong relationships to enhance product ad...

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $90K *

Elevate IT efficiency as a Systems Administrator, driving innovation through cloud management, user support, and system automation while collaborating across teams to create a seamless work environmen...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $90K *

Transform the IT landscape by enhancing cloud services and user systems. Play a key role in optimizing platforms like Azure, O365, and Jira, while driving efficiencies through automation and collabora...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $95K *

Transform product development as a Junior Systems Engineer, collaborating across teams to design, document, and test hardware and software. Engage in all lifecycle phases, ensuring quality and meeting...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$72K - $130K *

Champion security initiatives by monitoring alerts, providing user support, and collaborating with teams to enhance security measures. This role is vital in improving incident response and refining su...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $95K *

Join a team that's dedicated to maintaining aircraft safety and efficiency. Oversee engineering support, manage technical publications, and assist in aircraft maintenance for a streamlined operation w...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$60K - $180K *

Champion network infrastructure by overseeing maintenance, upgrades, and compliance. Leverage expertise in Cisco technologies and security protocols to ensure seamless operations across multiple class...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$85K - $95K *

Transform aircraft maintenance operations by providing technical support and ensuring compliance with regulatory standards. Play a key role in maintaining safety and efficiency while fostering effecti...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$85K - $95K *

Transform technical oversight of aircraft operations by ensuring safety, liaising with manufacturers, and managing maintenance programs effectively. Drive compliance and foster a culture of excellence...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$108K - $130K *

Optimize security engineering processes to enhance system resilience and compliance. Collaborate across the information system lifecycle to address complex cybersecurity challenges and ensure secure d...

3 days ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.