IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$95K - $115K *

Optimize system performance and security by managing Linux environments, implementing CI/CD pipelines, and leading a small team in a dynamic, on-site role focused on advanced system administration and...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$167K - $245K *

Invent impactful solutions in a dynamic, hybrid environment. Join a team of engineers focused on developing next-gen infrastructure that powers AI/ML workloads through open-source technologies and lar...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Innovate solutions for complex optical communication challenges, providing expert support and troubleshooting for cutting-edge WDM products. Collaborate with R&D and field teams to enhance customer ex...

Ottawa, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Join a dynamic team to design, implement, and maintain secure network infrastructures, ensuring optimal performance and compliance with cybersecurity standards in a fast-paced environment. Your expert...

2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $125K *

Lead the charge in enhancing cybersecurity by designing and maintaining enterprise identity governance solutions. Collaborate with stakeholders to automate identity processes and enforce compliance, e...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $125K *

Unlock your potential as you design and maintain enterprise identity governance solutions, enhancing cybersecurity and automating identity processes while collaborating with stakeholders to ensure com...

San Antonio, TXRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $145K *

Contribute to the design and implementation of advanced communication systems for public safety, ensuring seamless integration and support for critical infrastructure projects while collaborating with...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Join a team that transforms cloud infrastructure and deployment systems. Leverage AWS technologies, automate processes, and enhance system reliability while collaborating with engineering teams to opt...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Take ownership of complex technical issues, driving resolution and enhancing customer experience through deep problem-solving and collaboration with cross-functional teams...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$69K - $98K *

Transform operational support by ensuring application availability, managing incidents, and enhancing system performance. Collaborate with stakeholders to optimize processes and deliver quality servic...

Toronto, ONIn-Person

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $88K *

Empower your career by ensuring the reliability and security of IT infrastructure. Leverage advanced expertise to support multi-site environments, optimize performance, and enhance cybersecurity measu...

Brantford, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Transform customer engagement by providing expert pre-sales technical support, leading complex solution development, and delivering impactful presentations to ensure tailored solutions meet client nee...

RemoteRemote

2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$130K - $160K *

Drive technical leadership in complex aerospace programs, overseeing requirements development, system design, integration, and testing. Collaborate with stakeholders to ensure successful project execu...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$165K - $196K *

Drive innovative solutions by managing Linux systems and automating infrastructure. Support critical malware analysis programs with exceptional performance across enterprise systems, ensuring secure a...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to enhancing IT compliance and governance. In this role, you'll support Inspector General activities, manage Information Support Plans, and ensure TEMPEST compliance, driv...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$150K - $165K *

Architect and enhance high-performance front-end applications, driving best-in-class UI for an innovative platform, while collaborating with cross-functional teams and establishing a shared design sys...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Lead the charge in ensuring 100% uptime for Data Center operations, driving process improvements, technical support, and effective communication to enhance customer integration and facility management...

Today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform platform operations as a ServiceNow Developer, leading design, configuration, and migration efforts. Collaborate with stakeholders to enhance user experience and drive adoption through innov...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $155K *

Join our dedicated engineering team to enhance endpoint management using Microsoft Intune and MCM. Leverage your expertise in a senior role to support a government client, ensuring efficient operation...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $175K *

Join a dynamic team to lead the evolution of our cloud platform on AWS, focusing on infrastructure as code and operational excellence. Shape the DevOps roadmap, support application releases, and enhan...

Toronto, ONIn-Person

Reposted 4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$120K - $145K *

Transform complex systems engineering practices, guiding teams to enhance GEOINT capabilities through innovative solutions, integration, and strategic planning to meet diverse requirements across gove...

Reposted 2 days ago

  •   11 - 15 years exp.  •   Business Services

$116K - $175K *

Champion application performance by ensuring seamless functionality, monitoring, and resolving issues. Lead complex projects, mentor staff, and collaborate with senior leadership to enhance service as...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Transform technical support operations by leading a dynamic team focused on automation and innovation. Drive efficiency and enhance the experience for over 35,000 associates through strategic leadersh...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$121K - $189K *

Innovate and lead a dynamic Technical Support team, driving efficiency and automation to enhance service delivery for over 35,000 associates. Foster a culture of collaboration and continuous improveme...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's modernizing clinical diagnostics through innovative full-stack development. You'll drive the evolution of IoT pipelines and cloud-native applications, ensuring seamless integration...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.