IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$80K - $100K *

Develop and enhance automated provisioning systems to efficiently onboard high volumes of servers. Collaborate with cross-functional teams to ensure smooth integration and process optimization, direct...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$80K - $90K *

Optimize our core client deposit platform by combining system enhancements with vital production support. Engage in batch processing management and incident resolution while ensuring a strong foundati...

Montreal, QCIn-Person

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Lead the charge in building scalable cloud infrastructure for a leading AI platform. You will manage Kubernetes clusters, automate deployments, and implement CI/CD pipelines to ensure performance and...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Champion the development of cutting-edge infrastructure for AI systems, focusing on Kubernetes management, automated deployments, and reliable scaling to support enterprise demands across multiple clo...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$148K - $175K *

Lead the management and maintenance of critical IT infrastructure, ensuring optimal performance and reliability for defense and intelligence missions. Oversee operations, troubleshoot issues, and enha...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$91K *

Unlock your potential as you manage IT support duties, troubleshoot systems, and collaborate with engineering teams on innovative projects. Contribute meaningfully to our mission while enhancing your...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$87K - $117K *

Unlock potential by leading the design, deployment, and support of Unified Communications platforms, ensuring optimal performance and compliance while collaborating with vendors and teams to manage la...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$99K - $165K *

Take ownership of the Austin CTS test lab, leading a team to execute customer qualifications, manage test infrastructure, and ensure timely reporting of qualification statuses while driving process im...

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$85K - $125K *

Engage across IT domains as an IT Systems & Security Engineer, providing vital support in infrastructure, cybersecurity, and cloud services. Collaborate with a dynamic team to enhance technical soluti...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$72K - $94K *

Accelerate progress at delivering exceptional technical support and managing hardware resources. Engage face-to-face with users, streamline onboarding/offboarding, and ensure timely resolution of comp...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$93K - $150K *

Support and optimize cloud-based contact center platforms, ensuring service availability and excellent customer experience. Collaborate with teams to troubleshoot complex issues and enhance operationa...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Shape customer experiences by supporting network infrastructure projects, troubleshooting technical issues, and collaborating with teams across education, government, and healthcare environments to en...

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$126K - $177K *

Lead a dynamic Managed Services Engineering Team to enhance customer satisfaction, optimize operations, and drive continuous service improvement while fostering strong relationships with clients and p...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $158K *

Grow your career with us as a 24/7 User Support expert, leveraging your Military or Intelligence experience to ensure seamless operation of critical Intelligence applications, and providing top-tier c...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $140K *

Champion operational excellence by leading reliability initiatives across applications, data pipelines, and services. Drive systemic improvements, enhance monitoring, and ensure seamless transitions f...

Toronto, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Champion network operations by designing, deploying, and maintaining enterprise networking solutions. Collaborate with teams to enhance security, automate processes, and ensure high availability acros...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Join our team as a Field Service Engineer, providing onsite support through installations, upgrades, and troubleshooting of complex capital equipment in a dynamic environment with a focus on customer...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $140K *

Unlock potential by establishing a robust IT operations framework, managing systems, user access, and device support for a rapidly growing team. You'll be the go-to expert, driving efficiencies and al...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $100K *

Advance your career by supporting cloud operations in a dynamic team. You'll manage requests, coordinate changes, and document processes, ensuring smooth communication and operational efficiency in a...

Arlington, VARemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$123K - $159K *

Transform IT infrastructure by building, supporting, and scaling systems. Collaborate with cross-functional teams to enhance efficiency, manage data security, and implement integrations while troubles...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$191K - $293K *

Drive the design and development of scalable backend services, ensuring reliable data delivery from Tanium to external systems. Mentor engineers and shape technical direction while enhancing observabi...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$191K - $293K *

Join a team that's shaping the future of data integration by designing and building scalable backend services. Lead technical direction, mentor engineers, and ensure reliable data delivery to enhance...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Join us to lead the installation and integration of complex AV systems, providing technical guidance to junior technicians while ensuring project milestones and safety standards are met. Your expertis...

Today

  •   5 - 7 years exp.  •   Media

$80K - $95K *

Elevate your career by leading the installation and integration of advanced AV systems. Collaborate with a skilled team, provide technical guidance, and ensure project success while maintaining safety...

Today

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Lead the charge in shaping complex technical solutions by developing operational requirements, translating needs into actionable plans, and coordinating across teams to ensure alignment with mission o...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.