IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$110K - $130K *

Join us to tackle complex enterprise networking challenges, leading incident resolution and optimizing network performance. You'll mentor junior engineers while enhancing security and reliability in a...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$83K - $125K *

Unlock your potential by providing expert technical support for semiconductor tools. Collaborate with customers and engineers to enhance product performance and drive improvements in service delivery...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to engineering and supporting cutting-edge end-user computing technologies in a dynamic financial services environment, ensuring seamless operations and exceptional user e...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $115K *

Empower secure software development by implementing CI/CD pipelines and container security. Collaborate across teams to ensure compliance with RMF and enhance security practices in a dynamic, mission...

Today

  •   Less than 5 years exp.  •   Technical Services

$79K - $99K *

Support our team by delivering exceptional first-level IT support, troubleshooting hardware/software issues, and enhancing user experience for hospital staff and volunteers. Your expertise will drive...

Toronto, ONIn-Person

3 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$80K - $95K *

Drive operational excellence by supporting managed services infrastructure, ensuring seamless incident response, systems administration, and network troubleshooting while collaborating with internal t...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$66K - $99K *

Lead the charge in providing specialized IT support for Prisoner Enrollment and Verification Stations, ensuring optimal performance of hardware and systems while delivering exceptional customer servic...

Reposted yesterday

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Champion our IT infrastructure by automating identity and device management. In this dynamic role, you'll implement innovative security measures while ensuring operational efficiency in a cutting-edge...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$114K - $190K *

Join a team that's dedicated to enhancing network security and performance. Leverage your expertise in advanced networking technologies to troubleshoot, design, and implement solutions while providing...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$114K - $190K *

Unlock potential by integrating advanced network solutions and security protocols. Collaborate with a global team to troubleshoot and support complex systems, ensuring seamless connectivity across div...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Transform identity and access management by executing daily operations, supporting AI tooling, and managing SaaS vendor administration. This role offers hands-on experience and a clear growth path tow...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$135K - $180K *

Transform enterprise storage and backup landscapes by guiding modernization efforts, optimizing existing systems, and providing expert training and documentation across on-premises and cloud environme...

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Join a team that's dedicated to providing advanced technical support and troubleshooting for end-user computing environments. Elevate user experiences by resolving complex issues and enhancing operati...

Yesterday

  •   5 - 7 years exp.  •   Legal & Accounting

$79K - $106K *

Join a dynamic team as a Technical Support Engineer, bridging support and engineering. Tackle complex issues, enhance customer satisfaction, and drive improvements in application performance while uti...

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$85K - $101K *

Lead the charge in providing exceptional technical support, addressing complex customer needs while driving deeper product engagement and solutions. Collaborate across teams to ensure seamless, value...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $157K *

Manage and support production systems while ensuring client satisfaction. Collaborate with teams to troubleshoot technical issues, conduct training, and enhance support processes for optimized investm...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Elevate your career by automating corporate IT operations, enhancing employee experiences, and driving efficiency through innovative agentic tools and workflows. Join us in transforming IT into a seam...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by leveraging your expertise in Linux systems and cloud environments. Collaborate with teams to ensure high availability and security of enterprise IT infrastructure while driving aut...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Unlock your potential as a Field Engineering Subject Matter Expert, driving the delivery of complex workplace technology programs. Collaborate across teams to enhance standards, improve delivery metho...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$91K - $141K *

Join a team that's dedicated to resolving complex Tier II IT issues for a large enterprise. You'll analyze, troubleshoot, and implement solutions for end-user computing challenges while ensuring compl...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $134K *

Join us to enhance endpoint management and security across diverse devices. Collaborate with teams to streamline device provisioning, automate processes, and ensure compliance, all while delivering ex...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$78K - $88K *

Support IT operations by providing front-line technical assistance, troubleshooting issues, and ensuring a seamless user experience within a busy office environment while effectively enhancing custome...

Reposted today

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Champion exceptional customer support by resolving complex technical issues and collaborating with engineering and installers to drive solutions, ultimately enhancing user experience and operational e...

4 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $120K *

Transform customer support with your expertise in troubleshooting and technical resolution. Elevate client satisfaction while collaborating globally to deliver outstanding service on GPU/AI infrastruc...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$68K - $127K *

Redefine technology support by delivering advanced on-site solutions, collaborating with teams to enhance operational efficiency, and driving improvements in a complex industrial environment...

2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.