IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$80K - $100K *
Elevate your career by joining a dynamic team focused on optimizing IT systems. You'll provide essential support and administration for Microsoft environments, enhancing network infrastructure and dri...
6 days ago
$68K - $127K *
Elevate your career by providing on-site technical support in a dynamic environment. Collaborate with various teams to assess needs, enhance technology solutions, and ensure optimal operational effect...
3 weeks ago
Operations Manager - Data Center
$80K - $95K *
Unlock potential by leading operational excellence and strategic initiatives. Drive efficiency, mentor teams, and enhance customer service while ensuring compliance and profitability across all organi...
Today
Technology Budget Senior Specialist
$125K - $150K *
Lead the charge in financial governance and budgeting for IT, managing a $70M+ technology budget. Collaborate with stakeholders to optimize investments, ensure transparency, and drive strategic financ...
2 weeks ago
$78K - $116K *
Champion cybersecurity initiatives by enhancing security posture, managing vulnerabilities, and supporting incident response. Collaborate with IT and engineering teams to implement effective security...
Yesterday
$130K - $155K *
Champion IT and Security projects by managing end-to-end delivery, coordinating stakeholders, and implementing technical solutions. Leverage project management and communication skills to drive multip...
6 days ago
Technical Business Systems Analyst
$95K - $115K *
Unlock potential by collaborating with stakeholders to define and design complex technical solutions. Drive initiatives across multiple systems and technologies, ensuring alignment between business ne...
2 days ago
Technical Business Systems Analyst
$95K - $115K *
Transform business needs into technical solutions by collaborating with stakeholders, driving design, and ensuring successful delivery across diverse initiatives. Engage in the full lifecycle from dis...
2 days ago
Sr IT Application Support Specialist
$96K - $126K *
Join a team that's pivotal in managing cloud-based IT application support, ensuring seamless service delivery through effective oversight of third-party providers, and collaborating with stakeholders...
Reposted yesterday
Senior Application Support Engineer (Remote Ontario)
$110K - $120K *
Transform client interactions by troubleshooting complex support tickets, developing software tools, and enhancing implementations. Collaborate across teams to deliver high-quality solutions while men...
4 weeks ago
$75K - $158K *
Join a dynamic team to enhance deployment practices through containerization and automation. Provide systems engineering support, manage Docker lifecycles, and troubleshoot issues to ensure seamless o...
2 days ago
$75K - $158K *
Help us advance our DevOps capabilities by managing containerized applications, optimizing deployment practices, and providing systems engineering support to enhance team productivity and project succ...
2 days ago
Technical Support Team Manager
$100K - $120K *
Transform customer experiences by leading a dynamic Technical Support Team. Drive efficiency and innovation while ensuring high-quality support for integrated hardware and software solutions, fosterin...
1 week ago
Systems Administrator Skill Level 3 (SA3) - 525
$170K - $201K *
Join a dynamic team driving enterprise reliability through expert system administration and troubleshooting. Optimize resource utilization and manage complex configurations, ensuring system integrity...
Reposted 3 weeks ago
IT Systems & Security Support Analyst - Tier III
$80K - $95K *
Support and enhance enterprise IT systems by providing advanced technical assistance, ensuring security, and maintaining operational continuity across network infrastructure and Microsoft environments...
1 week ago
$100K - $120K *
Lead the charge in IT operations management, ensuring compliance and operational readiness while supporting strategic planning and team development for cybersecurity initiatives...
6 days ago
Contingent IT Lead / Project Manager
$110K - $130K *
Lead IT projects to optimize an Online Workflow Management System, coordinating development, compliance, and user support for military operations. Drive system architecture, deployment, and adherence...
Reposted 2 weeks ago
Infrastructure Engineer, Agentic DevSecOps
$200K - $250K *
Join a team that's shaping the future of software delivery by owning the infrastructure that enables engineers to build, test, and release with confidence. Drive technical direction and enhance produc...
1 week ago
Infrastructure Engineer, Agentic DevSecOps
$200K - $250K *
Lead the charge in optimizing software delivery systems, enhancing developer productivity, and ensuring secure, reliable releases across multiple cloud environments. Collaborate with teams to shape in...
1 week ago
$80K - $95K *
Lead technical support for complex enterprise server systems. Take ownership of troubleshooting, customer satisfaction, and service improvement initiatives. Collaborate across teams and mentor others...
3 weeks ago
$80K - $95K *
Manage and optimize enterprise infrastructure security across on-premises, virtual, and cloud environments. Focus on vulnerability management, patch compliance, and automation to enhance security and...
1 week ago
$115K - $135K *
Join a team that's dedicated to optimizing network systems and enhancing security. As a Windows Systems Engineer SME, you'll lead technical support efforts, collaborate with experts, and ensure effici...
1 week ago
$141K - $185K *
Unlock potential by leading the design and implementation of innovative cloud solutions, enhancing financial crime compliance systems through AI and modern technologies while mentoring teams and drivi...
5 days ago
$110K - $165K *
Join a dynamic team to support and enhance data center operations, ensuring optimal performance and reliability of infrastructure. Leverage your technical expertise to troubleshoot, maintain, and depl...
6 days ago
$113K - $237K *
Help us enhance enterprise Apple environments by engineering, securing, and automating macOS, iOS, and iPadOS devices. Join our team to improve operational efficiency and user experience through innov...
Yesterday
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.