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IT Support Engineer Jobs
IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
What IT Support Engineers Do
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Skills and Qualifications
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
Career Opportunities and Compensation
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Find IT Support Engineer Jobs on Ladders
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
IT Support Engineer Jobs
Technical Operations Support Engineer
$95K - $115K *
Empower your career by supporting production operations for blockchain applications. Collaborate with teams to enhance system stability, develop diagnostic tools, and manage incidents, all while worki...
1 week ago
Infrastructure Automation Engineer
$130K - $165K *
Transform hybrid infrastructure through cloud automation principles. Design, build, and optimize Infrastructure as Code (IaC) workflows that ensure consistent, reliable delivery. Collaborate across te...
Reposted 1 week ago
$115K - $130K *
Elevate your career by safeguarding information systems and data. As an IT Security Engineer, you'll design and implement security measures, monitor network activity, and respond to incidents, ensurin...
2 weeks ago
Information System Security Engineer (Government)
$158K - $237K *
Lead the enterprise vulnerability management program, ensuring compliance with FISMA and NIST standards while enhancing security practices and stakeholder collaboration across various teams and govern...
3 days ago
$150K - $180K *
Build and lead a global, AI-first technical support function from the ground up, ensuring reliable customer responses and seamless integration with engineering teams while enhancing service commitment...
1 week ago
$88K - $105K *
Lead the charge in advanced desktop support operations, overseeing technical projects and guiding teams to enhance enterprise technology initiatives while ensuring optimal performance and security of...
6 days ago
Network Automation Engineer at Hydra Host
$110K - $130K *
Lead the charge in automating and scaling network infrastructure across diverse global datacenters, enhancing performance and security while collaborating with engineering teams to implement robust so...
1 week ago
$80K - $95K *
Shape the future of network operations by supporting and troubleshooting connectivity issues in a dynamic manufacturing environment, ensuring reliable infrastructure and seamless collaboration within...
Yesterday
$95K - $115K *
Lead the charge in designing and implementing modern infrastructure solutions, providing advanced support across diverse client environments while ensuring successful project outcomes and collaboratio...
2 weeks ago
$80K - $95K *
Lead advanced technical support initiatives, coordinate desktop projects, and mentor IT staff to enhance enterprise user environments. Drive system deployments and ensure compliance with security stan...
6 days ago
Senior DevOps / Release Engineer
$120K - $145K *
Take ownership of the CI/CD pipeline and infrastructure for a network security appliance, ensuring robust automation and release integrity while modernizing legacy systems and integrating AI-assisted...
2 days ago
Software Engineer - AI Enablement & Engineering Productivity
$90K - $110K *
Drive innovation by designing and enhancing internal tools that elevate engineering productivity through AI-driven solutions, workflow automation, and collaborative development environments...
3 weeks ago
$95K - $115K *
Shape the future of device management solutions by leveraging your technical acumen to educate customers, bridge teams, and drive product improvements while fostering strong, lasting relationships and...
4 weeks ago
Site Reliability Engineer (SRE)
$82K - $135K *
Join us to enhance system reliability and scalability through innovative SRE practices. Collaborate with engineering teams to automate operations and ensure high-availability services, driving operati...
Today
Site Reliability Engineer (SRE)
$82K - $135K *
Transform system reliability by designing and operating scalable services. Collaborate with engineering teams to enhance automation, observability, and operational excellence, ensuring high availabili...
Today
Site Reliability Engineer (SRE)
$82K - $135K *
Elevate system reliability as a Site Reliability Engineer, enhancing scalable services through DevOps and SRE practices. Collaborate with teams to automate operations, improve performance, and ensure...
Today
Site Reliability Engineer (SRE)
$82K - $135K *
Unlock your potential as you design and operate resilient systems, enhancing reliability and automation across our platform. Collaborate with engineering teams to drive operational excellence and supp...
Today
Site Reliability Engineer (SRE)
$82K - $135K *
Transform system reliability by designing and operating scalable services, leveraging DevOps and SRE principles to enhance automation, observability, and operational excellence across platforms...
Today
Site Reliability Engineer (SRE)
$82K - $135K *
Unlock your potential as you design and operate resilient systems, enhancing reliability and scalability. Collaborate with cross-functional teams to automate operations and drive excellence in high-av...
Today
Site Reliability Engineer (SRE)
$82K - $135K *
Join a dynamic team to design and operate resilient, scalable systems, enhancing reliability and automation across platforms. Collaborate with engineering teams to ensure high availability and perform...
Today
$161K - $199K *
Engineer cloud and network solutions while providing senior-level Tier 3 support across a global government enterprise. Collaborate on advanced technologies and optimize connectivity over diverse envi...
Reposted 2 weeks ago
Technical Deployment Lead (6331)
$83K - $85K *
Accelerate progress at global collaboration technology initiatives by leading cross-functional coordination and delivery for complex, multi-site deployments. Ensure stakeholder alignment and operation...
1 month ago
$94K - $117K *
Accelerate progress at large-scale data centers by leveraging your network expertise to monitor, maintain, and optimize both InfiniBand and Ethernet networks while ensuring peak performance in high-pe...
Reposted 1 week ago
Network & Store Technology Engineer
$84K - $126K *
Deliver exceptional IT support and network solutions for retail operations, ensuring seamless technology integration and reliability across North America. Collaborate with teams to enhance store techn...
1 week ago
IT Site Analyst (IT Professional) (2nd Shift) M-F 2pm-10:30pm
$80K - $95K *
Support and enhance manufacturing application solutions, providing critical Level 1 support and troubleshooting for production systems. Collaborate with teams to improve efficiency and ensure system f...
3 days ago
Frequently Asked Questions (FAQ)
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.