IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$100K - $120K *

Contribute to the operational excellence of data centers across multiple regions. Lead a dedicated team in maintaining high standards of service delivery, ensuring safety and efficiency while fosterin...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $145K *

Unlock your potential by designing CI/CD pipelines and automating processes. Collaborate with teams to enhance development efficiency while ensuring system compliance and security across AWS and Azure...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Drive customer success by translating business needs into Microsoft solutions. Collaborate with sales and technical teams to deliver tailored recommendations across cloud, security, and infrastructure...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform customer needs into innovative Microsoft solutions. Collaborate with sales and technical teams to deliver tailored recommendations across cloud, security, and infrastructure, ensuring succes...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that's transforming customer experiences by architecting Microsoft-based solutions. Leverage your technical expertise to support sales, engage stakeholders, and drive cloud adoption across...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $215K *

Join a team that's transforming customer needs into innovative Microsoft solutions. Collaborate with sales and technical teams to design and present cloud and infrastructure strategies, ensuring seaml...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Innovate solutions for clients by translating their business needs into Microsoft-based technologies. Collaborate with sales and technical teams to drive opportunities from discovery to implementation...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in transforming customer needs into innovative Microsoft solutions. Collaborate with sales and technical teams to architect, present, and validate solutions across cloud, security, and...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $215K *

Transform customer needs into innovative Microsoft solutions by collaborating with sales teams and technical experts. Drive technical discovery, solution architecture, and customer engagement to enhan...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$103K - $115K *

Elevate your career by leading IT support teams, enhancing service management, and driving continuous improvement in technology support for learners and collaborators. Collaborate across departments t...

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$88K - $105K *

Analyze and respond to cybersecurity threats in real-time, ensuring robust protection across enterprise environments. Collaborate with teams to investigate alerts, triage incidents, and enhance securi...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Staffing

$95K - $115K *

Join a team that's driving innovation in optical solutions, collaborating with Account Managers to deliver tailored technical sales support. Engage with clients, create impactful presentations, and in...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$60K - $100K *

Lead the charge in providing advanced technical support for microcomputers and related equipment. Oversee installations, repairs, and user training while staying updated on industry advancements. Supe...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$67K - $101K *

Join a dynamic team as you ensure the reliability and performance of critical applications. Leverage automation and cloud technologies to enhance system resilience while collaborating with development...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $100K *

Advance application reliability by troubleshooting, modernizing, and enhancing critical business systems. Collaborate with tech and business partners to implement strategic solutions while improving s...

Oakville, ONIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Unlock your potential as you manage and enhance the reliability, security, and performance of a dynamic production environment, ensuring seamless operations and infrastructure modernization in a colla...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$140K - $160K *

Unlock potential by designing and optimizing network solutions, ensuring seamless operations and service improvements for LANs and Unified Communication services. Collaborate with teams to deliver inn...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$140K - $160K *

Drive network design and operations, ensuring tech modernization and service improvement. Collaborate with teams to analyze topologies, implement solutions, and support documentation while providing t...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$110K - $130K *

Advance your career by shaping Trusted Content standards and applications. Collaborate with cross-functional teams to develop innovative solutions that enhance automation practices and drive operation...

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Unlock the potential of Trusted Content by collaborating with cross-functional teams to develop and standardize automation solutions that enhance operational efficiency and drive innovation across div...

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform the future of Trusted Content by collaborating with cross-functional teams to develop and scale innovative standards and applications that enhance autonomous operations across various workfl...

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $200K *

Unlock potential by joining our engineering team to build high-performance, user-facing trading products. Shape the future of real-time web applications while collaborating across the stack to deliver...

New York, NYRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$106K - $150K *

Unlock potential by providing expert operational support for Windows environments. Manage complex incidents, ensure service availability, and collaborate across teams to enhance customer experiences i...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Empower your career by supporting production operations for blockchain applications. Collaborate with teams to enhance system stability, develop diagnostic tools, and manage incidents, all while worki...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$130K - $165K *

Transform hybrid infrastructure through cloud automation principles. Design, build, and optimize Infrastructure as Code (IaC) workflows that ensure consistent, reliable delivery. Collaborate across te...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.