IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$95K - $115K *

Transform enterprise networking systems by designing, implementing, and optimizing infrastructure. Collaborate with vendors, troubleshoot complex issues, and lead technology upgrades while staying upd...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Drive impactful data management and systems analysis to enhance operational efficiency. Collaborate with stakeholders to develop automated tools and dashboards, ensuring data integrity and supporting...

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Develop and maintain robust enterprise network infrastructure, leveraging strong Cisco expertise to troubleshoot and optimize performance. Collaborate with IT teams to enhance operations through autom...

Yesterday

  •   Less than 5 years exp.  •   Staffing

$176K - $186K *

Champion system administration and engineering excellence by executing configurations, installations, and customer support. Collaborate with a front-line engineering team to ensure optimal system perf...

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $90K *

Elevate system performance by maintaining and optimizing computer networks and servers. Collaborate with teams to implement security measures, troubleshoot issues, and ensure reliability for Air Force...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$68K - $127K *

Pioneer innovative technology solutions by partnering with teams to enhance operational efficiency and minimize risks. Utilize strong technical insights for reliable recommendations to ensure seamless...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$108K - $130K *

Lead the charge in optimizing PMO operations for high-priority DoD medical programs. Collaborate with senior leaders, drive process improvements, and enhance organizational effectiveness to support mi...

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Elevate your career by managing application solutions, leveraging MS Intune for cloud endpoint management, and collaborating with teams to enhance vulnerability strategies and communication across pro...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $110K *

Solve complex production challenges and ensure system stability as a key technical support resource. Collaborate cross-functionally to enhance customer satisfaction through effective incident manageme...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Shape the future of physical security systems by designing and overseeing technical implementations while ensuring alignment with customer needs and operational efficiency across teams. Be a key playe...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Transform your career by designing and implementing cutting-edge physical security systems. Collaborate across teams to ensure solutions meet customer needs while leading technical execution with conf...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$83K - $113K *

Advance high-performance computing environments by managing Linux/Unix systems, troubleshooting infrastructure issues, and optimizing performance to meet mission-critical requirements in a dynamic and...

4 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$83K - $113K *

Join a team that's dedicated to optimizing high-performance computing environments. Manage Linux and Unix systems, troubleshoot infrastructure challenges, and enhance operational efficiency to support...

4 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $145K *

Transform your career by leading our Integrated Systems environment, optimizing performance, and driving operational excellence with hands-on expertise in Oracle Exadata and KVM-based workloads...

2 days ago

  •   8 - 10 years exp.  •   Technical Services

$80K - $95K *

Unlock potential by providing technical support for digital asset platforms, ensuring smooth operations and incident management. Collaborate with teams to enhance workflows and maintain system integri...

Toronto, ONIn-Person

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$145K - $175K *

Champion exceptional IT support by leading End-User Computing services, enhancing customer experience, and driving operational excellence through effective team management and vendor partnerships...

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

$75K - $158K *

Empower transformation by bridging communication between stakeholders and technical teams. Drive service improvement through innovative ITSM solutions, optimizing workflows and enhancing operational e...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $158K *

Collaborate with stakeholders to design and optimize ITSM workflows, enhancing service delivery and operational efficiency. Drive continuous improvement in communication services through effective Ser...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $158K *

Transform your career by bridging the gap between intelligence community needs and technical solutions. As an ITSM Analyst, you'll design workflows, enhance service delivery, and drive operational eff...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Transform customer software support by resolving equipment application issues, analyzing software problems, and enhancing product knowledge through training. Collaborate with teams to ensure effective...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$82K - $120K *

Lead the charge in maintaining and evolving a mission-critical network infrastructure, ensuring reliability and resilience for public safety and enterprise services. Collaborate with teams to troubles...

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Optimize IT operations by managing day-to-day support for macOS and Windows environments, ensuring seamless onboarding/offboarding, and administering SaaS platforms while enhancing user experience and...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Transform your career by supporting critical IT initiatives in a collaborative environment. Leverage your networking skills to manage projects, troubleshoot issues, and enhance system operations while...

Today

  •   Less than 5 years exp.  •   Technical Services

$80K - $90K *

Optimize technical support processes by bridging customer needs with engineering solutions, managing complex escalations, and delivering custom SQL and API resolutions to enhance customer satisfaction...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $130K *

Transform network operations by providing tier 1 support for software-defined services, ensuring optimal performance and availability across a global satellite network while collaborating with cross-f...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.