IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$95K - $115K *

Unlock potential by designing and delivering high-quality distributed system features. Lead complex projects, mentor talent, and enhance performance while ensuring secure, scalable solutions in a fast...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$91K - $125K *

Build and scale identity systems while providing critical IT support and project execution for a dynamic office environment, ensuring technology reliability and security for leadership and team member...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Media

$81K - $115K *

Pioneer exceptional customer experiences by providing expert-level support for Amazon Connect. Collaborate with engineering teams to enhance contact center technology and ensure seamless operations in...

Toronto, ONIn-Person

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $105K *

Lead the charge in optimizing enterprise web applications through skilled deployment and automation. Collaborate extensively with developers and IT teams to ensure secure, scalable solutions in Micros...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Join a team that's enhancing our technology landscape by leading IT systems and support initiatives. Drive innovation, manage Microsoft 365, and deliver exceptional user support while implementing cyb...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Unlock potential by leading IT systems and support initiatives, enhancing technology environments, and driving innovative solutions to boost productivity and collaboration across the organization...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Elevate your career by managing and optimizing our hybrid cloud infrastructure. Collaborate with IT teams to ensure security, compliance, and seamless operations while providing top-notch support to i...

3 days ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Drive modernization efforts by managing enterprise systems and infrastructure. Collaborate with teams to ensure high availability, performance, and security while delivering innovative solutions and t...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$99K - $120K *

Transform compliance processes by leading IT compliance activities for GxP electronic systems. Collaborate cross-functionally to ensure regulatory adherence and enhance Quality Systems throughout thei...

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Elevate operations by managing live data center environments, ensuring reliability while supporting construction and maintenance activities across critical facilities. Collaborate with teams to optimi...

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$100K - $120K *

Join a team that's dedicated to providing top-tier IT support in a dynamic environment. Utilize your technical expertise to ensure seamless operations and maintain high levels of customer service for...

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$180K - $210K *

Elevate customer success by providing expert technical support for AI-powered robotic systems. Drive incident resolution, enhance support processes, and collaborate cross-functionally to ensure seamle...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $93K *

Collaborate with a dynamic team to deliver exceptional on-site technical support, leveraging your expertise to diagnose and resolve customer issues while enhancing their experience with our services...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$76K - $96K *

Contribute to exceptional customer experiences by delivering on-site technical support, diagnosing issues, and collaborating with teams to resolve hardware and software challenges effectively in a dyn...

Columbus, OHRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $148K *

Drive advanced technical support for trading solutions, managing complex incidents, troubleshooting, and collaborating with teams to enhance system performance and ensure exceptional customer experien...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Champion effective IT infrastructure by ensuring network performance, documentation, and troubleshooting. Collaborate with teams to design, implement, and upgrade network solutions that optimize conne...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform application deployment by collaborating with teams to streamline processes, enhance automation, and ensure high-quality releases across environments while mentoring junior members and drivin...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Join our team to provide vital analytical support for hardware and software installations on Navy platforms. Drive processes, develop documentation, and ensure compliance with regulations while coordi...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $135K *

Lead the charge in designing and maintaining enterprise Linux systems, optimizing Nutanix infrastructure, and automating processes. Collaborate with cross-functional teams to enhance system performanc...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $145K *

Elevate our mission by leveraging your expertise in Linux systems to support and optimize enterprise solutions, ensuring high performance and reliability in sophisticated environments through automati...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$108K - $148K *

Drive innovation by guiding semiconductor products from concept to qualification. Collaborate with customers and R&D to optimize processes, troubleshoot complex issues, and ensure peak equipment perfo...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $300K *

Take ownership of network and security infrastructure to enhance operational integrity. Collaborate with customer IT teams, manage SOC 2 compliance, and leverage AI coding agents for incident response...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$69K - $141K *

Transform complex engineering projects by leading teams to design, develop, and implement innovative systems. Ensure high-quality deliverables while fostering collaboration and maintaining strong rela...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$69K - $141K *

Lead engineering teams to execute complex projects, ensuring high-quality system designs and timely delivery while collaborating across disciplines and maintaining strong stakeholder relationships...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $115K *

Join a team that's redefining network engineering by providing critical support for IT infrastructure. You'll ensure optimal performance, troubleshoot issues, and maintain secure connectivity, all whi...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.