IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$71K - $94K *

Deliver exceptional executive technology support, ensuring seamless operations for leadership through proactive assistance, AV readiness, and high-visibility event coordination, while fostering strong...

Reposted today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$112K - $179K *

Join a team that's dedicated to delivering top-notch technical support and system administration for critical infrastructure, ensuring seamless operations and exceptional user experiences in a securit...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $145K *

Drive technical excellence by resolving complex issues in enterprise architectures, enhancing customer success through deep troubleshooting, automation, and collaboration with cross-functional teams t...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Support our customers as a key technical resource, troubleshooting issues and driving resolutions. Collaborate with teams to enhance the support function while ensuring customer satisfaction and owner...

Today

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Unlock your potential by providing vital application support and integration development for mission-critical systems. Collaborate with teams to resolve issues, enhance user experience, and ensure dat...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Drive your career with a role focused on application support and integration development, ensuring seamless operations for mission-critical systems while collaborating with users and vendors to resolv...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $180K *

Pioneer hardware reliability in mission-critical data centers. Lead root cause analysis, coordinate with vendors, and drive improvements in server performance and stability. Collaborate with engineeri...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $180K *

Join us to enhance production hardware reliability in mission-critical data centers. Leverage your expertise in root cause analysis and vendor coordination to drive improvements and ensure fleet stabi...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Drive innovative solutions as a Software Engineer, collaborating within an Agile Scrum team to analyze data, develop algorithms, and enhance missile threat prediction capabilities. Your expertise will...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Elevate your career as a Software Engineer, supporting critical testing and integration tasks for advanced microprocessor systems. Collaborate on software testing, scripting, and hardware/software int...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $115K *

Join a dynamic team as a Service Engineer, providing critical technical support and solutions for server systems. Engage directly with customers, ensuring satisfaction through expert troubleshooting a...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$72K - $87K *

Empower your career by providing essential IT support, managing devices, and enhancing user experience in a dynamic educational environment. Collaborate with faculty and students to ensure seamless te...

3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$72K - $87K *

Support our community by providing hands-on IT assistance, managing devices, and troubleshooting technology issues. Collaborate with faculty and students to enhance their experience with emerging tool...

3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$94K - $140K *

Transform the customer experience by ensuring software reliability and performance. Collaborate with diverse teams to enhance product development and operational efficiency while leveraging your exper...

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$97K - $156K *

Lead the charge in enhancing Microsoft 365 productivity platforms, ensuring security and continuous improvement. Collaborate across teams to manage identity and collaboration systems, driving operatio...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $90K *

Join a team that's dedicated to delivering exceptional IT support by troubleshooting complex technical issues and enhancing service desk operations for a seamless user experience across the organizati...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Transportation

$77K - $130K *

Join a dynamic team to implement and optimize enterprise wireless solutions, conduct RF surveys, and support network migrations. Collaborate with engineers to ensure successful deployments and enhance...

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$77K - $130K *

Help us optimize enterprise wireless solutions by implementing, troubleshooting, and supporting networking infrastructure. Collaborate with teams to ensure successful deployments and enhance customer...

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$95K - $110K *

Lead the charge in delivering exceptional field service support for imaging equipment. This role involves extensive travel, advanced troubleshooting, and mentoring junior engineers to ensure top-tier...

South Carolina, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$77K - $91K *

Solve technical challenges as a key support specialist, ensuring customer satisfaction by troubleshooting issues, documenting solutions, and collaborating with engineering to enhance software performa...

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$118K - $207K *

Shape the future of operational excellence by collaborating with business teams to uncover challenges and deliver AI-driven solutions. Drive impactful transformations through process redesign and soft...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$79K - $110K *

Champion your career by providing vital technical support to trading desks, ensuring seamless operations and stability. Collaborate with diverse teams to enhance application performance and drive busi...

Mississauga, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Collaborate with cross-functional teams to ensure software release readiness, troubleshoot issues, and optimize test environments, driving operational efficiency and rapid service restoration in a dyn...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Lead the charge in enterprise systems engineering, focusing on identity management, Windows Server, and cloud platforms. Drive automation and Tier 3 troubleshooting in a hybrid environment, delivering...

1 week ago

  •   11 - 15 years exp.  •   Staffing

$110K - $130K *

Shape the future by leading systems engineering efforts across all lifecycle stages, ensuring seamless integration and performance of complex systems while translating customer needs into effective so...

Today

  •   11 - 15 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.