IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$71K - $94K *
Deliver exceptional executive technology support, ensuring seamless operations for leadership through proactive assistance, AV readiness, and high-visibility event coordination, while fostering strong...
Reposted today
Systems Administrator / Helpdesk Support
$112K - $179K *
Join a team that's dedicated to delivering top-notch technical support and system administration for critical infrastructure, ensuring seamless operations and exceptional user experiences in a securit...
Reposted 3 weeks ago
Senior Technical Support Engineer - US
$90K - $145K *
Drive technical excellence by resolving complex issues in enterprise architectures, enhancing customer success through deep troubleshooting, automation, and collaboration with cross-functional teams t...
6 days ago
$80K - $95K *
Support our customers as a key technical resource, troubleshooting issues and driving resolutions. Collaborate with teams to enhance the support function while ensuring customer satisfaction and owner...
Today
Application Support Engineer - Intermediate
$80K - $95K *
Unlock your potential by providing vital application support and integration development for mission-critical systems. Collaborate with teams to resolve issues, enhance user experience, and ensure dat...
2 days ago
Application Support Engineer - Intermediate
$80K - $95K *
Drive your career with a role focused on application support and integration development, ensuring seamless operations for mission-critical systems while collaborating with users and vendors to resolv...
2 days ago
L3 Support Engineer, Data Center Infrastructure
$125K - $180K *
Pioneer hardware reliability in mission-critical data centers. Lead root cause analysis, coordinate with vendors, and drive improvements in server performance and stability. Collaborate with engineeri...
3 weeks ago
L3 Support Engineer, Data Center Infrastructure
$125K - $180K *
Join us to enhance production hardware reliability in mission-critical data centers. Leverage your expertise in root cause analysis and vendor coordination to drive improvements and ensure fleet stabi...
3 weeks ago
$100K - $120K *
Drive innovative solutions as a Software Engineer, collaborating within an Agile Scrum team to analyze data, develop algorithms, and enhance missile threat prediction capabilities. Your expertise will...
2 days ago
$100K - $120K *
Elevate your career as a Software Engineer, supporting critical testing and integration tasks for advanced microprocessor systems. Collaborate on software testing, scripting, and hardware/software int...
1 week ago
$100K - $115K *
Join a dynamic team as a Service Engineer, providing critical technical support and solutions for server systems. Engage directly with customers, ensuring satisfaction through expert troubleshooting a...
Reposted 3 days ago
$72K - $87K *
Empower your career by providing essential IT support, managing devices, and enhancing user experience in a dynamic educational environment. Collaborate with faculty and students to ensure seamless te...
3 days ago
$72K - $87K *
Support our community by providing hands-on IT assistance, managing devices, and troubleshooting technology issues. Collaborate with faculty and students to enhance their experience with emerging tool...
3 days ago
$94K - $140K *
Transform the customer experience by ensuring software reliability and performance. Collaborate with diverse teams to enhance product development and operational efficiency while leveraging your exper...
6 days ago
Microsoft 365 Productivity Platform Engineer (Systems Engineer)
$97K - $156K *
Lead the charge in enhancing Microsoft 365 productivity platforms, ensuring security and continuous improvement. Collaborate across teams to manage identity and collaboration systems, driving operatio...
1 week ago
$80K - $90K *
Join a team that's dedicated to delivering exceptional IT support by troubleshooting complex technical issues and enhancing service desk operations for a seamless user experience across the organizati...
Reposted 1 week ago
Specialist Network Technology Support
$77K - $130K *
Join a dynamic team to implement and optimize enterprise wireless solutions, conduct RF surveys, and support network migrations. Collaborate with engineers to ensure successful deployments and enhance...
Yesterday
Specialist Network Technology Support
$77K - $130K *
Help us optimize enterprise wireless solutions by implementing, troubleshooting, and supporting networking infrastructure. Collaborate with teams to ensure successful deployments and enhance customer...
Yesterday
$95K - $110K *
Lead the charge in delivering exceptional field service support for imaging equipment. This role involves extensive travel, advanced troubleshooting, and mentoring junior engineers to ensure top-tier...
2 weeks ago
Technical Support Specialist, Tax
$77K - $91K *
Solve technical challenges as a key support specialist, ensuring customer satisfaction by troubleshooting issues, documenting solutions, and collaborating with engineering to enhance software performa...
2 days ago
Sr. Forward Deployed Engineer, Revenue Enablement & Operations
$118K - $207K *
Shape the future of operational excellence by collaborating with business teams to uncover challenges and deliver AI-driven solutions. Drive impactful transformations through process redesign and soft...
Reposted 1 week ago
Apps Support Analyst - Officer
$79K - $110K *
Champion your career by providing vital technical support to trading desks, ensuring seamless operations and stability. Collaborate with diverse teams to enhance application performance and drive busi...
1 week ago
Software Application Support Engineer, Retail & Marcom Engineering (R&ME)
$110K - $130K *
Collaborate with cross-functional teams to ensure software release readiness, troubleshoot issues, and optimize test environments, driving operational efficiency and rapid service restoration in a dyn...
2 weeks ago
Sr. Technologist II - System Engineer
$120K - $145K *
Lead the charge in enterprise systems engineering, focusing on identity management, Windows Server, and cloud platforms. Drive automation and Tier 3 troubleshooting in a hybrid environment, delivering...
1 week ago
$110K - $130K *
Shape the future by leading systems engineering efforts across all lifecycle stages, ensuring seamless integration and performance of complex systems while translating customer needs into effective so...
Today
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.