Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $115K *

Elevate customer satisfaction as you lead and develop a team of service technicians and sales professionals, ensuring high-quality support and driving parts sales initiatives to meet revenue objective...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $115K *

Deliver exceptional leadership as you manage and mentor the Account Management Team, enhancing customer service operations and fostering cross-functional collaboration to ensure outstanding client exp...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $90K *

Lead the charge in customer service and shipping management by ensuring top-notch communication, compliance, and operational excellence within the aerospace industry for customer satisfaction and time...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$64K - $97K *

Drive operational excellence and customer engagement in retail grocery, leading diverse teams to achieve sales goals, enhance service quality, and foster community relationships while ensuring complia...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$64K - $97K *

Join a dynamic team to oversee customer service operations, enhance performance, and foster a positive community impact. Drive profitability while leading talent development and ensuring excellence in...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$103K - $155K *

Engage in leading a global team of Field Service Engineers, managing service operations, customer escalations, and driving continuous improvement in precision instrumentation services, while collabora...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Drive customer satisfaction and operational excellence by managing resources, optimizing processes, and leveraging data-driven insights to enhance service quality in alignment with company values and...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Lead customer service excellence in operations by driving communication, improving order management, and enhancing delivery performance. Foster collaboration across teams to exceed customer expectatio...

1 month ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Champion the success of our customer service team as a Call Center Manager, driving operational excellence and team development in a fast-paced environment focused on improving customer satisfaction a...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $153K *

Drive operational excellence by leading customer service teams, enhancing processes, and fostering strong relationships for improved service quality and customer satisfaction in a dynamic manufacturin...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $90K *

Manage client location operations, leading a team in service excellence, resource management, and client satisfaction while ensuring compliance with organizational policies and goals to drive ongoing...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$61K - $103K *

Lead exceptional client service by effectively communicating and resolving inquiries. Play a key role in operations support and administrative functions, while enhancing team performance and nurturing...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $95K *

Take ownership of leading the HVAC service department, ensuring customer satisfaction while managing technical staff, budgets, and operational efficiency. Enhance team performance and foster a culture...

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$85K - $100K *

Manage high-performing teams to deliver exceptional customer service. Shape operations, drive efficiency improvements, and resolve escalated issues, ensuring customer satisfaction remains legendary...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Lead the charge in creating a customer-centric environment by training and empowering teams to deliver exceptional service, manage day-to-day operations, and drive efficiency improvements within custo...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Empower customer relationships by minimizing churn through exceptional service, proactive account management, and strategic recommendations that align with client needs to enhance satisfaction and loy...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $115K *

Lead a dynamic Customer Care team to enhance processes and deliver exceptional customer experiences, ensuring alignment with business goals and fostering professional growth in a hybrid work environme...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $115K *

Lead the charge in enhancing customer care operations, focusing on building a high-performing team that delivers unparalleled service. Drive process improvements, set strategic goals, and foster profe...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$79K - $158K *

Grow your career by managing commercial accounts, driving service agreements, and enhancing customer relationships to meet their HVAC needs and promote innovative solutions for modern equipment...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$119K - $199K *

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $120K *

Shape and enhance customer service operations by leading strategic initiatives, optimizing efficiency, and driving a culture of customer-centricity, while managing budgets to support corporate profit...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Unlock potential by leading customer service strategies that enhance satisfaction and optimize performance. This role focuses on driving efficiency through data analysis while ensuring adherence to se...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$144K - $245K *

Join a team that's transforming customer cloud journeys by delivering expert SAP solutions, ensuring stability, and fostering innovation. Collaborate with diverse stakeholders to optimize technology l...

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $110K *

Drive exceptional client service as you manage high-net-worth relationships, ensuring top-notch support and seamless onboarding while collaborating with teams to enhance client satisfaction and operat...

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Transform the customer experience by leading a centralized sales support team, enhancing training processes and workflows, and driving customer satisfaction across Canada in a fast-paced environment...

Edmonton, ABIn-Person

Today

  •   8 - 10 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.