Director, Technical Support Jobs in Reston, VA

Shape the future of customer service by overseeing all contact center systems. Lead infrastructure management, ensuring security and compliance while optimizing performance and delivering seamless mul...

Take ownership of the technical architecture and operation of contact center systems, ensuring robust implementation and compliance with federal standards while leading a team to optimize performance...

Join a team that's dedicated to ensuring seamless IT operations and user support. You'll manage daily system configurations, oversee troubleshooting, and enhance system performance across diverse IT e...

Tackle challenges in IT systems administration, enhancing operational efficiency and user support. Drive engineering solutions that optimize SIGINT production through troubleshooting, configuration ma...

Transform customer support by leading a team that delivers exceptional service in the credit card sector. Drive operational excellence, manage escalations, and enhance customer experiences through inn...

Transform defense capabilities by leading a high-impact science and technology portfolio focused on countering chemical and biological threats, ensuring strategic alignment and successful project exec...

Drive product strategy and execution for a pioneering platform, Prism, transforming ERP solutions by building reusable core agents and fostering a collaborative developer ecosystem. Shape the future w...

Shape the future of AI-driven ERP by leading the development of Prism's core agents. Oversee product strategy, scaling the platform for optimal developer experience and governance, ensuring successful...

Join a team that's dedicated to enhancing operational processes within a dynamic environment. You'll develop and support CMMS workflows, collaborate cross-functionally, and drive improvements that ens...

Transform customer experiences by serving as a strategic technical advisor, ensuring optimal adoption of enterprise solutions while driving growth and delivering tailored recommendations for complex e...

Shape the future of enterprise project management by effectively leading multiple mid to large-scale projects. Ensure seamless implementation and exceptional client satisfaction within a fast-paced te...

Shape the future of sales operations by leading change initiatives that enhance efficiency and effectiveness. Drive collaboration across teams to deliver system enhancements, manage risk, and ensure s...

Innovate and lead Salesforce initiatives, aligning technical strategies with business goals. Drive large-scale implementations, collaborating with stakeholders to optimize solutions and ensuring adher...

Innovate as you design and maintain comprehensive enterprise infrastructure, leveraging on-premises and multi-cloud environments. Drive modernization, establish frameworks, and ensure compliance to sh...

Engineer scalable enterprise systems transformation, driving process optimization and integration across ERP and related platforms for manufacturing firms. Collaborate with leaders to align technology...

Drive innovation in content and product technologies, enhancing data quality through efficient systems and workflows. Lead cross-functional teams in adopting automation and AI, ensuring streamlined op...

Unlock innovation as a pivotal Process Engineer, supporting agile development projects by enhancing processes for a large-scale multi-organization program. Collaborate with diverse teams to drive succ...

Drive innovative data access solutions in a hybrid role, collaborating with leadership to enhance and launch AI-driven products for global markets, focusing on customer needs and strategic growth init...

Accelerate organizational growth by architecting and unifying IT systems, ensuring security and compliance across a multi-entity platform through innovative M&A integrations and emerging technologies...

Manage and coordinate diverse project teams to successfully deliver complex software implementations for public safety clients, ensuring effective communication and adherence to scope, schedule, and b...

Transform the management of advanced messaging solutions, ensuring operational efficiency and security compliance while supporting Army Intelligence communications and documentation procedures...

Join a team that's driving platform modernization while enhancing legacy products. Lead product strategy and execution for a global platform in the salvage industry, ensuring seamless integration and...

Lead the charge in managing AV and collaboration technology for seamless meetings. Oversee support teams, troubleshooting, and process improvement across multiple locations, ensuring outstanding video...

Optimize our IT infrastructure while providing exceptional support for desktop, cloud, and security operations. Engage with users, manage AWS/Azure environments, and ensure system reliability and secu...

Drive engineering excellence for a flagship product across cloud and private environments. Lead engineering managers, oversee technical delivery, and collaborate with product leaders to enhance capabi...