Director, Technical Support Jobs in New York, NY

Drive operational excellence by leading care team operations and enhancing member experiences. Build scalable systems and processes to ensure consistent, high-quality interactions across all touchpoin...

Join a team that's passionate about visual storytelling by producing premium branded video content. Collaborate closely with creative leads to ensure high-quality production and impactful post-editing...

Drive your career with a strategic leadership role overseeing global engineering teams, focusing on cloud migration, platform modernization, and operational excellence in a mission-critical environmen...

Lead the charge in shaping a new Technical Program Management team, guiding TPMs to deliver impactful results while fostering collaboration across Engineering and Product. Drive strategic planning and...

Join a team that's dedicated to delivering exceptional client programmes across the Americas. Lead operational excellence, manage stakeholder relationships, and drive strategic initiatives to ensure h...

Champion integrated marketing strategies to drive growth, enhance brand awareness, and support sales initiatives. Lead cross-functional teams in executing customer-centric programs that generate deman...

Join a team that's driving project success by leading technical initiatives, resolving complex challenges, and aligning outcomes with client objectives. Your expertise will enhance profitability and o...

Lead the charge in providing advanced remote technical support for complex security systems. Serve as a senior technical authority, mentoring junior engineers and resolving critical issues across ente...

Shape the future of B2B content marketing by leading strategy, production, and executive voice. Drive impactful narratives that generate pipeline and engage security practitioners through innovative...

Lead the end-to-end delivery lifecycle of complex technology projects across diverse teams. Foster collaboration, ensure alignment with objectives, and drive execution while managing client relationsh...

Champion project execution and client satisfaction by leading multiple teams of Project Managers, ensuring financial performance and operational excellence across various commercial accounts while opt...

Unlock project potential as a Program Manager, leading cross-functional teams to enhance released products, drive strategic initiatives, and ensure alignment with organizational goals in a dynamic, re...

Unlock potential by serving as the primary technical contact for customers, driving product adoption and engagement while proactively managing account health and resolution of technical issues in a fa...

Champion our enterprise sales growth by leading and developing a high-performing team across the North Central U.S., driving strategy, accountability, and client engagement to close high-value deals a...

Champion operational excellence by leading a diverse manufacturing team, optimizing processes, and driving productivity across multiple production areas to meet customer expectations and revenue goals...

Elevate your career by underwriting Equine & Livestock risks, fostering relationships with brokers and clients, and driving business growth while ensuring compliance with internal policies and regulat...

Join a dynamic team to empower partners in building AI solutions using the Cognigy platform. You will provide hands-on technical enablement, training, and support, guiding partners from basic understa...

Drive AI-native software development by architecting systems, guiding AI agents, and ensuring quality. Collaborate closely with users to transform business needs into reliable, efficient solutions whi...

Elevate legal technology solutions by leading architecture design and integration with partners. Collaborate across teams to ensure scalable, secure offerings that meet customer needs while guiding a...

Join a team that's driving strategic sales in TMS, WMS, and SaaS solutions. Lead initiatives to achieve sales targets, develop customer relationships, and promote innovative technology offerings while...

Lead the charge in driving growth and performance of Cloud Technical Account Management, overseeing a team to enhance service delivery, manage financial metrics, and partner with sales for customer su...

Lead a dynamic Support Engineering team, enhancing customer experiences through AI-driven solutions, mentorship, and scalable processes while fostering a culture of growth and accountability...

Optimize cross-functional program management for a global initiative, ensuring alignment across multiple teams and geographies. Drive execution, manage dependencies, and communicate effectively to del...

Take ownership of XDR product strategy and execution, driving cohesive integration across security domains to enhance customer outcomes and competitive positioning. Lead a high-performing team in deli...

Drive revenue growth by leading a strategic Revenue Operations team, aligning Sales, Marketing, and Customer Success. Create scalable processes and data-driven insights to enhance performance across t...