Director, Technical Support Jobs in Floral Park, NY

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Shape the future of technical training by building a comprehensive, AI-driven education program. Drive customer and partner enablement while ensuring education aligns with business outcomes across tec...

Unlock your potential as a Senior Enterprise Technical Support Engineer, leveraging 8+ years of expertise in troubleshooting complex cloud and infrastructure challenges while mentoring a dynamic team...

Unlock potential by troubleshooting and resolving issues in web-based solutions. Collaborate with teams to enhance product performance, ensuring timely communication and documentation to maintain high...

Unlock potential by collaborating with engineering and customers to implement and support vehicle technologies. Ensure quality and functionality, providing on-site solutions while addressing unique ne...

Empower your engineering team by managing roadmap execution, optimizing agile processes, and fostering collaboration. Use your SaaS expertise to lead diverse teams in delivering high-quality data-driv...

Shape the future by leading a dynamic support team. Oversee operations, mentor junior engineers, and enhance client relationships. Elevate technical projects while fostering a collaborative environmen...

Pioneer your career by leading technical product strategy across core platforms, defining the roadmap for developer APIs and integrations. Collaborate with engineering teams to enhance the developer e...

Join us to lead and empower a remote team of IT support engineers, enhancing operational excellence while managing ticket queues and fostering technical growth through hands-on leadership in Microsoft...

Unlock potential by building a robust IT and security function, ensuring compliance and optimal operations in a fast-paced environment while defining team strategy and scaling processes from the groun...

Elevate your career by developing scalable software solutions for a healthcare platform. As part of a dynamic team, you will implement, troubleshoot, and enhance critical systems while ensuring code q...

Lead technical support initiatives to enhance customer satisfaction, ensure continuity, and improve workflows for the Wave Relay product line, driving effective solutions and collaboration across tech...

Elevate customer success operations by building a dynamic team and optimizing workflows. Leverage analytics to drive insights, design training programs, and ensure seamless collaboration across functi...

Join as an Application Support Engineer to ensure platform reliability, scalability, and operational excellence through incident response, monitoring, and automation while collaborating with global te...

Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...

Advance customer support operations by leading remote teams to resolve complex UAS issues. Collaborate cross-functionally to enhance customer satisfaction and efficiency, driving performance metrics i...

Optimize operational strategies and processes to enhance Sales Engineering effectiveness. Drive cross-functional alignment, reporting, and resource planning to scale technical pre-sales operations in...

Transform technical operations by driving optimization and scaling efforts within Sales Engineering. Collaborate cross-functionally to enhance processes, improve reporting, and ensure operational exce...

Lead the charge in managing production operations, logistics, and client communications. Oversee team coordination, budget management, and workflow improvements to ensure efficient execution of projec...

Optimize enterprise segment performance by leading a team of managers, ensuring exceptional customer relationships, and driving strategic decisions that enhance retention and growth. Make a significan...

Develop and manage cross-site technical services strategy to ensure robust technology transfer and validation processes for production facilities. Lead, coach, and support teams to enhance operational...

Elevate the reliability and efficiency of production systems while leading a talented global DevOps/SRE team. Drive security, scalability, and automation initiatives on an AWS-based infrastructure, al...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Manage delivery excellence across diverse cloud engagements while developing a high-performing team. Cultivate strategic client relationships and ensure financial health of projects, driving success t...

Support the success of cloud engagements by leading delivery outcomes, overseeing program execution, and managing a high-performing team to ensure client satisfaction and business growth across multip...