Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$95K - $115K *

Lead the charge in optimizing warehouse operations across multiple sites, ensuring efficiency, quality management, and P&L accountability while fostering a high-performing team and scalable processes...

Yesterday

  •   5 - 7 years exp.  •   Transportation

$127K - $191K *

Manage logistics operations to enhance efficiency and compliance. Lead a team, oversee financial aspects, and drive strategic initiatives to meet facility goals while ensuring safety and quality stand...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$194K - $270K *

Shape the future of our strategic initiatives by leading high-impact projects that drive innovation and collaboration across teams. Partner closely with executive leadership to deliver measurable resu...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$136K - $171K *

Drive strategic sales operations initiatives to enhance efficiency, optimize processes, and support predictable growth, enabling a global sales organization to thrive in a dynamic, data-driven environ...

United StatesRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Help us drive operational excellence by leading maintenance strategies, managing resources, and ensuring compliance. You'll foster team development and enhance customer satisfaction while overseeing d...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Drive operational excellence by overseeing last mile delivery services, managing teams, and fostering customer relationships to enhance satisfaction and efficiency across multiple regions...

Mississauga, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$127K - $227K *

Shape the future of freight and logistics by leading state and regional planning efforts. Collaborate with multidisciplinary teams to develop clear, impactful documents that drive decision-making for...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$127K - $227K *

Drive impactful freight and logistics strategies by supporting public-sector clients in developing comprehensive rail and freight plans. Collaborate across disciplines to translate complex data into a...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$127K - $227K *

Lead the charge in enhancing freight networks and supply chains for public-sector clients. Collaborate across disciplines to develop impactful plans and documentation that drive decision-making and su...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$127K - $227K *

Transform freight and logistics strategies by leading state and regional planning efforts. Collaborate with multidisciplinary teams to develop clear, impactful documents that enhance public-sector dec...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$127K - $227K *

Drive impactful freight and logistics strategies by supporting public-sector clients in developing comprehensive rail and freight plans. Leverage your expertise to synthesize complex data into actiona...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$127K - $227K *

Transform freight and logistics strategies by leading state and regional planning efforts. Collaborate with multidisciplinary teams to develop impactful documents that enhance public-sector decision-m...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$127K - $227K *

Support public-sector clients in enhancing freight networks and supply chains. Collaborate with multidisciplinary teams to develop clear, impactful planning documents and strategies that address real...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$127K - $227K *

Support public-sector clients in enhancing freight networks and supply chains. Leverage your expertise in rail and freight planning to develop impactful strategies and documentation that drive decisio...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$138K - $165K *

Lead a dynamic IT Operations team, ensuring seamless service delivery across multiple offices. Drive innovation through AI and automation while managing IT engineers and building a robust IT Service D...

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$90K - $110K *

Lead the charge in optimizing workplace operations, ensuring efficient, safe, and reliable facilities management across production and office environments, while supporting a growing team through scal...

1 month ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$85K - $100K *

Shape the future of warehouse operations by leading startup and implementation activities. Collaborate with cross-functional teams to ensure smooth transitions and optimize processes for customer sati...

Reposted yesterday

  •   Less than 5 years exp.  •   Transportation

$85K - $100K *

Partner with us to lead operations, optimize workflows, and ensure successful site launches. Drive productivity, manage teams, and foster safety in a dynamic environment while enhancing customer satis...

1 month ago

  •   Less than 5 years exp.  •   Transportation

$77K - $134K *

Optimize business operations by driving strategic initiatives, enhancing cross-functional collaboration, and delivering impactful programs that elevate customer experience and operational efficiency i...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$136K - $160K *

Champion the full business development lifecycle, leading teams in opportunity identification, capture strategy, and proposal development to drive strategic growth across federal and international mar...

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$141K - $182K *

Join a team that's dedicated to optimizing operations and logistics, enhancing efficiency, and driving process improvements. Collaborate across departments to ensure best practices and elevate custome...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Lead and develop a team of Project Coordinators while managing complex crane and rigging projects across North America. Collaborate with cross-functional teams to ensure successful project execution a...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$114K - $154K *

Lead the charge in optimizing manufacturing operations, driving excellence across production, warehouse, and maintenance functions while fostering a high-performing team culture and ensuring complianc...

3 days ago

  •   5 - 7 years exp.  •   Staffing

$95K - $105K *

Lead the charge in optimizing daily manufacturing operations, ensuring strategic direction, operational excellence, safety, and compliance. Drive performance across teams, fostering continuous improve...

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $105K *

Shape operational excellence by leading daily manufacturing operations, ensuring compliance, and driving continuous improvement. Collaborate cross-functionally while fostering a culture of safety, qua...

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.