Director, Patient Experience Jobs

Explore high-paying roles in the field of patient experience. Improve healthcare delivery, and elevate patient satisfaction and safety standards in the industry.

What Does a Director, Patient Experience do?

As a Director, Patient Experience, you would be responsible for developing and implementing strategies to improve patient satisfaction. This includes designing patient feedback systems, analyzing patient care feedback, and leading improvements in patient care services.

Skills Required

Key skills include leadership, excellent communication, and dedication to patient care. You should also have a deep knowledge of healthcare service shortcuts and the ability to interpret patient care data.

Education Requirements

Most positions require a Master's degree in healthcare administration or a related field. Experience in a healthcare setting is also usually required.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$130K - $180K *

Optimize medical operations for the US Vaccines Medical team, driving excellence through strategic planning, governance, and performance management while enhancing cross-functional alignment and adopt...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$254K - $305K *

Join a team that advances global pharmacovigilance and patient safety. Lead strategic initiatives, manage safety evaluations, and collaborate with cross-functional teams to ensure regulatory complianc...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$167K - $251K *

Deliver strategic quality performance initiatives across multiple health programs. Collaborate cross-functionally to meet NCQA, HEDIS, and CMS benchmarks, ensuring compliance with regulatory standards...

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$144K - $288K *

Elevate the architectural vision for complex enterprise initiatives, ensuring AI and automation are integrated by design. Lead a skilled team, setting standards while mentoring to enhance strategic ar...

Today

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Elevate therapy operations by managing personnel, ensuring compliance, and enhancing patient care through effective policies and collaborative leadership. Lead initiatives to optimize service quality...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Join us in redefining healthcare delivery by overseeing the Healthcare Home program. Lead a dedicated team to provide trauma-informed services to individuals with behavioral health challenges, ensurin...

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Join a team that's dedicated to delivering top-notch rehabilitation services. You will oversee department operations, ensuring compliance and high-quality care while fostering a collaborative environm...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Accelerate progress at the intersection of healthcare and technology, driving the development and optimization of clinical tools within a new EHR platform to enhance patient care and improve clinical...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Transform patient relations by leading third-party nursing programs, enhancing operational workflows, developing metrics, and optimizing program performance. Collaborate with cross-functional teams to...

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$160K *

Transform client engagement through strategic leadership and innovative initiatives. Drive revenue growth, enhance team capabilities, and deliver exceptional project outcomes while fostering strong re...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K *

Contribute to strategic client engagement while leading a talented team in driving innovative customer solutions, managing revenue goals, and enhancing operational expertise to advance the firm’s mark...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$191K - $255K *

Join a team that's redefining HR experiences across global regions by leading a high-performing HR Experience Partner group. Shape employee and manager interactions, drive program effectiveness, and e...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$220K - $331K *

Transform healthcare delivery by leading a clinical team focused on high-quality patient care. Oversee operations, develop guidelines, and ensure effective workflows to enhance service delivery for th...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$160K *

Advance the firm's strategy and client engagement by nurturing business opportunities, leading project teams, and fostering innovative initiatives. Drive revenue and enhance team capabilities while ac...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$115K - $183K *

Lead the charge in executing strategic initiatives that enhance value-based care programs, overseeing the technology transition and collaborating with cross-functional teams to drive successful outcom...

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$115K - $183K *

Advance strategic initiatives in value-based care by overseeing a critical EHR transition. Collaborate with cross-functional teams to drive projects, manage stakeholder communications, and ensure alig...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $120K *

Transform healthcare quality management by leading performance improvement initiatives. Collaborate with medical staff to enhance patient care and ensure compliance with regulatory requirements while...

Today

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Transform pharmacy services through innovative leadership, ensuring quality, compliance, and collaboration. Oversee departmental operations while driving faculty development and ensuring safety standa...

4 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$75K - $95K *

Manage and lead Environmental Services teams, optimizing operations while ensuring high safety standards in a healthcare environment. Drive strategic initiatives and improve service quality for patien...

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$245K - $260K *

Lead the charge in enhancing global digital customer experiences across web and mobile platforms. Define product vision and strategy to drive key commerce initiatives, optimize user engagement, and ch...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$128K - $175K *

Join a dynamic team as a senior clinical leader, driving quality and safety across 85+ hospital programs in the Mid-Atlantic. Foster collaboration and improve patient outcomes by executing clinical st...

3 weeks ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$128K - $175K *

Lead the charge in enhancing patient outcomes and safety across a network of 85+ hospital programs. Drive clinical strategy, regulatory readiness, and performance improvement through collaboration and...

3 weeks ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$128K - $175K *

Strategize clinical excellence as you lead the Hospital Services Group, focusing on quality, safety, and performance across 85+ hospital programs. Drive impactful initiatives and elevate patient outco...

3 weeks ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$128K - $175K *

Elevate clinical excellence as a strategic leader in hospital services, driving quality and safety across over 85 programs. Collaborate with leadership to align initiatives and enhance patient outcome...

3 weeks ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$120K - $150K *

Drive operational excellence and clinical alignment in a growing behavioral health program. Oversee daily management, financial sustainability, and foster a collaborative culture to ensure high-qualit...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What main responsibilities does a Director, Patient Experience face?question toggle

    A Director, Patient Experience is primarily tasked with improving the overall patient experience. This includes the responsibility of designing and implementing patient feedback systems, training staff towards better patient care, ensuring patient expectations are met and exceeded, and making continuous improvements based on patient feedback.

  • What does a typical day for a Director, Patient Experience look like?question toggle

    A typical day might include meeting with hospital staff, reviewing patient feedback, analyzing patient care measures, drafting new improvements initiatives in existing procedures, and overseeing the execution of implemented changes.

  • What skills are important for a Director, Patient Experience position?question toggle

    Important skills include leadership, patient-focused orientation, strategic planning abilities, advanced communication and interpersonal skills, and understanding of healthcare operations.