Director, Patient Experience Jobs

Explore high-paying roles in the field of patient experience. Improve healthcare delivery, and elevate patient satisfaction and safety standards in the industry.

What Does a Director, Patient Experience do?

As a Director, Patient Experience, you would be responsible for developing and implementing strategies to improve patient satisfaction. This includes designing patient feedback systems, analyzing patient care feedback, and leading improvements in patient care services.

Skills Required

Key skills include leadership, excellent communication, and dedication to patient care. You should also have a deep knowledge of healthcare service shortcuts and the ability to interpret patient care data.

Education Requirements

Most positions require a Master's degree in healthcare administration or a related field. Experience in a healthcare setting is also usually required.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$225K - $275K *

Drive transformative healthcare consulting initiatives, leading engagement teams to enhance client outcomes through innovative strategies and strong leadership. Shape the future of patient experience...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$115K - $183K *

Lead initiatives to enhance clinician engagement and retention across diverse disciplines. Drive strategic improvements for workflow optimization, career development, and well-being, ensuring clinicia...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$128K - $171K *

Drive product strategy and development to enhance patient onboarding experiences, collaborating cross-functionally to achieve business and user goals while leveraging insights for continuous improveme...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$182K - $247K *

Pioneer innovative clinical pharmacy strategies to enhance Medicare Stars performance. Leverage deep expertise in pharmacy quality, influence cross-functional teams, and drive measurable outcomes to i...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Lead the charge in building a high-velocity marketing engine driving demand generation, pipeline growth, and comprehensive marketing performance to support aggressive market expansion and achieve 30%...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $190K *

Join a transformative team dedicated to driving strategic client growth and enterprise adoption of innovative solutions, while fostering executive relationships and orchestrating cross-functional init...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$161K - $202K *

Redefine customer success enablement by creating scalable strategies and resources that enhance CSM effectiveness, streamline processes, and leverage AI to improve client interactions and business out...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $190K *

Optimize client engagement by driving growth and satisfaction across partnerships. Lead strategic initiatives, manage resources, and develop team capabilities to ensure success in a complex healthcare...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead patient safety initiatives across global programs, driving collaboration, regulatory compliance, and quality in pharmacovigilance operations. Engage with clients, streamline project performance...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Accelerate customer success and implementation strategies for virtual care solutions, ensuring seamless launches and ongoing value realization by fostering collaboration between cross-functional teams...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $160K *

Transform clinical engagement by leading a dynamic team in optimizing AI-powered documentation strategies. Drive client relationships, enhance performance, and innovate workflows to boost healthcare o...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Lead the charge in developing and scaling Community Health Worker programs, transforming care delivery through strategic vision and operational excellence, while fostering relationships across stakeho...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in enhancing our pre-bill DRG review program, ensuring coding integrity and compliance while imparting expert training to elevate staff competencies and collaborative efforts in revenu...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$253K - $330K *

Provide strategic clinical leadership to cross-functional teams, ensuring product designs effectively address primary care needs, enhance user experience, drive quality, and leverage industry trends t...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$180K - $200K *

Drive the future of customer success by leading a high-performing team. Own retention and revenue targets, establish proactive risk management, and refine operational models to ensure sustained custom...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Transform customer experience by delivering exceptional service post-implementation. Lead support and communications efforts to drive adoption, satisfaction, and enduring partnerships within our Conne...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$201K - $251K *

Join a team that's shaping global named patient access strategies. Lead initiatives to ensure compliant, prioritized access to investigational therapies, collaborating across functions to enhance pati...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K - $180K *

Lead the charge in developing and commercializing payer analytics products, driving product strategy and execution within a matrixed environment. Collaborate cross-functionally to translate market ins...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$120K - $145K *

Champion integrated marketing strategies that engage healthcare providers, manage a team, and drive multi-channel campaigns to enhance brand presence and demand generation, all while collaborating clo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $225K *

Lead the charge in transforming health technology with deep expertise in laboratory services. Guide client relationships, drive operational complexities, and implement Epic Beaker solutions to enhance...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Join us in transforming healthcare by leveraging AI-driven solutions to elevate clinical documentation practices. Collaborate with clients while developing comprehensive educational resources that opt...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$210K - $250K *

Join a dynamic team to lead clinical studies, ensuring strategic execution and oversight in neuropsychiatric drug development. Drive collaboration across departments and contribute to regulatory frame...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Help us drive innovative product strategies in patient services, focusing on access, adherence, and affordability. Lead cross-functional teams to translate business needs into impactful technology sol...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in transforming healthcare operations by managing Epic Revenue implementations, ensuring alignment between IT and stakeholders, and driving project success through strategic planning a...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What main responsibilities does a Director, Patient Experience face?question toggle

    A Director, Patient Experience is primarily tasked with improving the overall patient experience. This includes the responsibility of designing and implementing patient feedback systems, training staff towards better patient care, ensuring patient expectations are met and exceeded, and making continuous improvements based on patient feedback.

  • What does a typical day for a Director, Patient Experience look like?question toggle

    A typical day might include meeting with hospital staff, reviewing patient feedback, analyzing patient care measures, drafting new improvements initiatives in existing procedures, and overseeing the execution of implemented changes.

  • What skills are important for a Director, Patient Experience position?question toggle

    Important skills include leadership, patient-focused orientation, strategic planning abilities, advanced communication and interpersonal skills, and understanding of healthcare operations.