Explore high-paying roles in the field of patient experience. Improve healthcare delivery, and elevate patient satisfaction and safety standards in the industry.
As a Director, Patient Experience, you would be responsible for developing and implementing strategies to improve patient satisfaction. This includes designing patient feedback systems, analyzing patient care feedback, and leading improvements in patient care services.
Key skills include leadership, excellent communication, and dedication to patient care. You should also have a deep knowledge of healthcare service shortcuts and the ability to interpret patient care data.
Most positions require a Master's degree in healthcare administration or a related field. Experience in a healthcare setting is also usually required.
Director, Patient & Provider Services
$100K - $130K *
Elevate patient support services by leading teams to provide exemplary care, driving operational efficiency and performance metrics while fostering a culture of continuous improvement and collaboratio...
2 days ago
$81K - $115K *
Transform patient experiences by partnering with clients to drive improvements through data analytics and strategic insights in the healthcare landscape. Collaborate across teams to implement high-imp...
2 weeks ago
Senior Director, Product Management & Patient Experience
$200K - $250K *
Collaborate with teams to design and execute the complete patient experience journey, ensuring seamless integration of multiple channels and strategic partnerships to enhance care accessibility in a g...
1 week ago
$175K - $185K *
Elevate your career by partnering with senior living executives to drive adoption and ROI. This strategic role combines clinical insight and commercial acumen to enhance client relationships and opera...
Today
Clinical Director, Training & Quality
$100K - $130K *
Lead the charge in enhancing clinical education and quality assurance in palliative care, shaping consistent, high-quality patient experiences while supporting a culture of excellence through strategi...
1 week ago
Director, ECM Training & Quality
$100K - $130K *
Transform operations by building a robust quality framework for Enhanced Care Management, overseeing compliance, and driving educational initiatives to ensure operational excellence across multiple he...
1 week ago
Manager, Client Support Operations, Patient Experience
$90K - $120K *
Join a team that drives operational excellence in client support. Lead and develop a skilled team to deliver high-quality technical assistance, manage escalations, and improve processes for an enhance...
2 weeks ago
Director, Enhanced Care Management
$100K - $130K *
Help us lead our Enhanced Care Management program, ensuring optimal performance and collaboration while driving quality patient care and cost efficiency through innovative management and strategic ove...
3 days ago
Sr. Director, Patient Services Analytics
$130K - $180K *
Partner with us to enhance business operations by leveraging data analytics, machine learning, and statistical techniques. Collaborate with clients and manage projects to deliver actionable insights a...
2 weeks ago
Director, Provider Performance
$150K - $175K *
Inspire innovative provider performance improvement strategies across New York City. Drive accountability for cost, quality, and access while leading a high-performing team. Build strategic relationsh...
2 weeks ago
$160K - $180K *
Collaborate with diverse teams to drive client engagement and growth, ensuring successful partnerships and outstanding service delivery. Lead strategic planning and operational oversight for key accou...
2 days ago
Director, Product Management - Clinical Automation
$130K - $180K *
Advance clinical automation initiatives by developing and executing innovative product strategies that enhance physician workflows. Lead cross-functional teams to drive adoption, improve business outc...
Yesterday
Clinical Operating Director, Behavioral Health
$150K - $190K *
Champion a state-based mental health practice, leading operations and a diverse clinical team. Drive patient access and quality care for thousands of children, while maintaining a strong connection to...
1 week ago
Director, Patient Educator Lead
$190K - $237K *
Join a team that's dedicated to empowering patients and caregivers facing Parkinson's disease psychosis through effective education and compassionate support, while leading a high-performing group to...
1 week ago
$80K - $110K *
Seeking a proactive Clinical Performance Lead to enhance care for renal disease patients. Collaborate with clinicians, perform quality assurance, and drive clinical interventions to improve patient ou...
3 days ago
Director, User Experience & Design
$184K - $231K *
Elevate user engagement by leading design for embedded analytics in a complex multi-team environment. Drive design strategy, enhance system usage, and collaborate closely with engineering to deliver e...
3 weeks ago
Manager, Clinical Education & Quality
$91K - $106K *
Lead the charge in ensuring compliance and quality in Care Management services. Oversee training and regulatory adherence while driving operational excellence across multiple programs. Collaborate wit...
5 days ago
Medical Director-Health Care Delivery, Pop Health
$174K - $374K *
Shape the future of value-based care by leading clinical initiatives and programs, ensuring quality, patient-centered services, and collaboration across departments in a dynamic healthcare setting...
4 weeks ago
Executive Director - Ambulatory
$130K - $180K *
Lead the charge in establishing a new ambulatory sales vertical, driving revenue and partnerships. Collaborate closely with leadership to shape go-to-market strategies that enhance patient care in out...
Reposted 1 week ago
Program Manager, Medical Communications
$70K - $105K *
Join a team that drives high-impact medical communications programs through expert event planning and execution. Collaborate with clients and internal teams to deliver complex engagements in a fast-pa...
3 weeks ago
Associate Director, Client & Delivery Excellence
$100K - $130K *
Join a team that's committed to delivering exceptional client experiences by driving strategic initiatives, overseeing program operations, and building lasting client relationships while cultivating t...
2 weeks ago
Vice President, Project Leadership
$150K - $200K *
Transform your career by driving project delivery excellence across a diverse portfolio. Lead strategic initiatives, engage with senior leadership, and foster a culture of accountability and collabora...
3 weeks ago
$120K - $150K *
Engage as a senior-level advisor and hands-on leader in Epic Revenue Cycle engagements. Drive financial and operational outcomes while mentoring teams and shaping scalable practices that meet emerging...
3 weeks ago
Director, Risk Adjustment Product
$170K - $225K *
Lead the charge in developing innovative risk adjustment products and strategies. Collaborate cross-functionally to enhance client experiences while ensuring compliance and clinical integrity. Drive h...
3 weeks ago
Director, Clinical Programs (Clinical Transformation)
$115K - $183K *
Design and implement impactful clinical initiative adoption plans, collaborating cross-functionally with clinical and operations teams to enhance healthcare delivery and outcomes for kidney patients w...
1 month ago
What main responsibilities does a Director, Patient Experience face?
A Director, Patient Experience is primarily tasked with improving the overall patient experience. This includes the responsibility of designing and implementing patient feedback systems, training staff towards better patient care, ensuring patient expectations are met and exceeded, and making continuous improvements based on patient feedback.
What does a typical day for a Director, Patient Experience look like?
A typical day might include meeting with hospital staff, reviewing patient feedback, analyzing patient care measures, drafting new improvements initiatives in existing procedures, and overseeing the execution of implemented changes.
What skills are important for a Director, Patient Experience position?
Important skills include leadership, patient-focused orientation, strategic planning abilities, advanced communication and interpersonal skills, and understanding of healthcare operations.