Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Customer Service Director, MRO
$100K - $130K *
Reimagine customer service excellence by leading strategic initiatives in aviation MRO. Drive exceptional experiences, optimize operational processes, and collaborate across teams to enhance service d...
2 weeks ago
Senior Director of Customer Service
$120K - $150K *
Lead the charge in optimizing customer service across diverse manufacturing sites, ensuring high-quality experiences and strategic alignment with sales and operations while fostering a collaborative...
1 week ago
$90K - $120K *
Drive your career with a leadership role that shapes customer service strategy, enhances team performance, and fosters exceptional client relationships while improving operational efficiency and satis...
1 week ago
Director of Operations - Services Delivery
$100K - $130K *
Oversee service delivery operations, ensuring optimal performance through effective leadership, workforce management, and continuous improvement strategies, while enhancing customer satisfaction and o...
3 weeks ago
Director, Distribution & Field Service
$120K - $150K *
Oversee the performance and strategy of a $7B distribution network, driving operational excellence and service improvements for restaurant operations. Engage with stakeholders and implement data-drive...
1 week ago
$156K - $247K *
Shape the future of customer experiences by optimizing our Customer Care operations. Lead transformative strategies, drive team excellence, and foster partnerships that enhance engagement, efficiency...
Reposted yesterday
Director, Customer Solutions Center
$120K - $150K *
Lead the customer solutions center, optimizing operations and fostering relationships to drive success. Ensure seamless communication, enhance customer satisfaction, and implement strategic initiative...
6 days ago
$100K - $130K *
Pioneer the development of innovative customer service solutions, building a robust infrastructure to enhance operational efficiency while driving customer satisfaction across diverse segments in a dy...
2 weeks ago
$113K - $132K *
Lead strategic operational initiatives to enhance care coordination and improve healthcare delivery outcomes. Collaborate with teams to manage resources, drive performance, and ensure compliance while...
2 weeks ago
BD Director of Customer Operations
$120K - $150K *
Lead the establishment of a new customer operations capability focused on radar systems. Drive growth strategies, manage specialized operator pipelines, and nurture partner relationships to enhance op...
1 week ago
$135K - $180K *
Champion exceptional customer experiences by leading a dynamic team focused on service excellence and operational efficiency, while driving strategic improvements and cross-functional collaboration ac...
3 weeks ago
$100K - $130K *
Empower growth by leading a Customer Success team to enhance client satisfaction, retention, and revenue. Drive strategic initiatives, manage key relationships, and foster a culture of continuous impr...
1 month ago
$100K - $150K *
Join a team that's building a dealer network from the ground up. Drive sales growth, establish market presence, and lead a dynamic team while shaping the future of the brand in North America. A hands...
3 weeks ago
Director, Business Development
$90K - $130K *
Take ownership of regional business development initiatives, driving sales and expanding client relationships within pharmaceutical and biotech sectors. Collaborate with teams to optimize strategies a...
Reposted 5 days ago
$110K - $138K *
Transform customer experiences by leading innovative strategies, enhancing satisfaction through data-driven insights, and championing a culture of service excellence. Drive continuous improvement init...
4 days ago
$110K - $138K *
Lead the charge in enhancing customer experience by developing and executing integrated programs. Drive continuous improvement initiatives and oversee cross-functional teams to deliver exceptional ser...
4 days ago
$110K - $138K *
Drive innovation in customer experience by leading strategic programs that enhance satisfaction, optimize service delivery, and leverage data insights. Collaborate with cross-functional teams to embed...
4 days ago
$140K - $160K *
Unlock potential by driving revenue growth in the Pharma & OTC space through strategic sales, client relationship management, and innovative digital solutions. Lead and expand partnerships while ident...
1 week ago
$125K - $150K *
Drive your career with a dynamic leadership role overseeing client services, ensuring excellence in project execution, and fostering strong cross-departmental collaborations to enhance the client expe...
1 week ago
$165K - $269K *
Lead transformative sales efforts to optimize commercial revenue and drive growth across markets. Collaborate with the executive team to execute strategies, elevate team performance, and enhance custo...
2 weeks ago
Director, Customer Partnerships
$77K - $115K *
Shape the future of customer relationships by driving strategic account growth through innovative business plans and collaborative marketing initiatives. Lead efforts to exceed sales targets while fos...
3 weeks ago
Director, Customer Partnerships
$77K - $115K *
Transform customer relationships by developing strategic business plans to drive growth, achieve sales objectives, and leverage cross-functional collaboration. Provide exceptional leadership and commu...
3 weeks ago
Director, Customer Partnerships
$77K - $115K *
Champion customer relationships by driving account performance, crafting business plans, and enhancing collaboration with sales and marketing teams to achieve strategic growth and exceed targets withi...
3 weeks ago
Director of Customer Engagement
$90K - $120K *
Elevate engagement center operations by leading, innovating, and building a high-performing service team that delivers exceptional customer experiences while driving continuous improvement in satisfac...
1 week ago
Director of Service Fulfillment
$90K - $120K *
Support critical field service efforts by leading technicians to achieve high customer satisfaction and operational efficiency. Your leadership will drive performance and enhance service delivery stan...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.