Parts Town

Director, Customer Partnerships

Parts Town$77K — $115K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience in a consultative, high-growth sales environment
  • Proven track record in national account leadership and development
  • Strong people and presentation skills
  • Excellent written and verbal communication in English
  • Ability to manage up to 30% travel
  • Experience in sales territory growth and project management
  • Knowledge of Supply Chain and Marketing is a plus

Responsibilities

  • Manage strategic account performance to maximize profitable growth
  • Deliver on annual sales objectives and contribution goals
  • Acquire new accounts to exceed sales quotas
  • Maintain knowledge of industry trends and competitors
  • Build a network of influential customer contacts
  • Collaborate with sales, marketing, and customer experience teams
  • Develop proactive tools to support sales initiatives

Benefits

  • Hybrid work schedule
  • Team member appreciation events and recognition programs
  • Volunteer opportunities
  • On-demand pay options for immediate access to earnings
  • Casual dress code
  • Comprehensive health insurance, 401k with match, and employee assistance programs
  • Time away benefits including paid time off and parental leave
Full Job Description
Position at Parts Town

Perks
  • Parts Town Pride - check out our virtual tour and culture!
  • Hybrid Work schedule
  • Team member appreciation events and recognition programs
  • Volunteer opportunities
  • Monthly IT stipend
  • Casual dress code
  • On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
  • All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.


The Job at a Glance

The Customer Partnerships Director (AKA PARTnership Builder) will oversee a key group of Chains Segment customers. This role is responsible for developing and maintaining relationships for a strategic set of customers through account penetration, sales, and marketing activities. Sales & marketing activities for each customer include: building a business plan to maximize profitable growth, prioritizing time and resources to fulfill the plan, building communication and other proactive tools with marketing to increase sales, creating new business building opportunities, and successfully leading projects. We are looking for an individual who can build strong relationships with customers, set priorities, and follow through on commitments!

A Typical Day
  • Manage and drive strategic account performance through development of business plans to maximize profitable growth
  • Deliver annual sales, MP overall contribution objectives
  • Obtain new accounts to consistently meet and exceed quarterly and annual sales quota
  • Proactively build and maintain in-depth knowledge of industry trends and competition
  • Cultivate a network of influential contacts at all levels of customers to achieve sales objectives within assigned customers
  • Work collaboratively with sales, marketing, and customer experience teams to maximize initiatives by sharing knowledge and developing proactive tools


To Land This Opportunity
  • You have 5-7 years of experience in a fast-paced, high growth consultative & collaborative sales environment
  • You've previously led, and grown a sales territory
  • You have a proven track record of success in national account leadership, account development, project management, and data management
  • Your people & presentation skills are top notch!
  • You're an all-star communicator and are fluent in English (both written and verbal)
  • You can accommodate up to 30% travel time
  • Knowledge of Supply Chain and Marketing is a bonus!


About Your Future Team

Our team is all about building genuine relationships and working collaboratively within Parts Town and across the industry. We're a fun bunch with ambitious goals. When we are in the office, we love to celebrate big wins, birthdays, and milestone anniversaries. We are also known for our extensive potlucks!

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $77,539.27 - $115,833.79 annually which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental, and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

About Parts Town

Parts Town is a leading distributor of genuine OEM (original equipment manufacturer) foodservice equipment parts. The company was founded in 1987 and is headquartered in Addison, Illinois. Parts Town offers a wide selection of parts for commercial kitchen equipment, including refrigerators, ovens, and dishwashers. The company serves customers in the United States, Canada, and Europe. Parts Town has been recognized as one of the fastest-growing companies in the United States by Inc. magazine and has received numerous awards for its customer service and workplace culture.
Learn more about Parts Town
Size
1,000 employees
Industry
Founded
1987
5 Year Trend
+50%
Revenue
$500 million

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