Director, Customer Success Jobs in Washington, DC

Transform customer journeys by leading technical onboarding and fostering long-term partnerships. Combine engineering skills with relationship building to drive adoption, streamline data integration...

Drive customer success and operations strategy in a hands-on role, leading provider onboarding, AI integration, and team development while ensuring PHI compliance. Lead the charge to create and scale...

Unlock potential by effectively managing employer accounts and ensuring client satisfaction. Partner with senior leaders to support strategic goals through precise execution, reporting, and operationa...

Champion a high-performing customer marketing team to drive adoption and revenue growth through strategic engagement and data-driven initiatives, focusing on customer retention and expansion within th...

Unlock potential by leading a dynamic Customer Success team to drive client engagement, ensuring impactful demos and adoption strategies while collaborating cross-functionally to deliver exceptional v...

Shape the future of customer engagement by leading complex programs, ensuring timely delivery, and driving commercial success with a focus on AI-driven solutions and strong stakeholder relationships...

Join a team that's dedicated to enhancing customer success in the dairy supply chain. In this dynamic role, you'll cultivate relationships, address client needs, and drive product adoption for enterpr...

Elevate customer success by managing key mid-market accounts, driving renewals, and expanding relationships through tailored strategies. Collaborate with cross-functional teams to achieve measurable o...

Support clients in higher education assessment as a trusted advisor, enhancing platform usage by driving adoption, facilitating communication, and building long-term relationships to ensure measurable...

Champion customer success by building strong relationships, driving product adoption, and ensuring high retention rates with enterprise clients. Partner with internal teams to enhance customer experie...

Drive customer success by managing relationships and providing technical guidance. Collaborate cross-functionally to ensure seamless onboarding and resolution of issues. Advocate for customers to enha...

Empower customers as the primary technical liaison in post-sale relationships. Manage technical health, align stakeholders, and ensure successful adoption of innovative AI solutions through effective...

Manage client success initiatives by coordinating projects, enhancing relationships, and ensuring timely deliverables. Collaborate with internal teams to meet client objectives while supporting accoun...

Empower customer success by owning account strategy and growth. Collaborate with key stakeholders, drive product adoption, and enhance customer satisfaction to contribute to overall company objectives...

Transform member experiences by leading engagement strategies, driving retention, and delivering tailored support. Collaborate cross-functionally to enhance member satisfaction and ensure proactive co...

Lead the charge in fostering valuable client relationships, enhancing their experience with our platform. Strengthen retention, drive digital adoption, and identify expansion opportunities to ensure c...

Empower the customer success strategy for our organization by engaging key clients, leading program design, and optimizing performance metrics. Drive growth initiatives and influence high-level strate...

Join a team that's redefining customer success, influencing strategy and relationships to enhance client retention and growth, while optimizing performance across the organization and nurturing key cl...

Join a team that's passionate about customer success and driving value. As a key partner, you will build relationships, guide priorities, and ensure the adoption of innovative solutions in the life sc...

Shape the future of global deal strategies by leading a high-impact team focused on streamlining sales processes, enhancing quote-to-cash efficiency, and driving continuous improvement in complex comm...

Drive innovation and strategy in our Salesforce ecosystem. Collaborate with leaders across multiple functions to enhance customer connections and lead a high-performing team. Shape the future of CRM a...

Empower clients by providing tailored solutions, enhancing product usage, and building lasting relationships to drive retention and expansion. This role combines strategic planning and hands-on client...

Engage with healthcare executives to drive client success through strategic partnerships, AI integration, and innovative solutions for workforce challenges. Be a trusted advisor across multi-location...

Shape the future of customer success by leading strategic initiatives that enhance customer satisfaction and drive measurable value. Collaborate across teams to implement innovative frameworks and ele...

Engage in strategic growth initiatives for a behavioral intelligence platform, driving sales and partnerships across the US healthcare market while building a repeatable sales process that enhances lo...