Director, Customer Success Jobs in Washington, DC

Engage customers to enhance their experience and ensure satisfaction through effective onboarding, relationship management, and strategic account oversight. Utilize data insights to mitigate risks and...

Build strong relationships with SMB customers, driving product adoption and retention through proactive engagement, support in the customer lifecycle, and collaborative upsell opportunities, ensuring...

Drive client success by enhancing platform adoption and delivering insights that empower organizations to achieve measurable outcomes. Leverage industry expertise to strengthen relationships and foste...

Elevate advisor engagement by driving the success of marketing technology platforms. Build relationships, deliver training, and translate feedback into enhancements, ensuring advisors gain maximum val...

Drive the evolution of customer education by leading a global team focused on impactful training strategies and profitable learning solutions for diverse audiences across software products and platfor...

Elevate customer success for automotive clients by leading a high-impact team focused on retention, growth, and strategic engagement. Drive results through operational excellence and cross-functional...

Drive growth and foster relationships with complex, multi-location enterprise accounts. Lead cross-functional initiatives, execute QBRs, and create strategic frameworks that ensure high-value customer...

Lead the charge in transforming Tonal's healthcare partnerships. Manage key accounts, develop the commercial playbook, and build a high-performing success team to drive growth and clinical excellence...

Bring your expertise to foster customer partnerships and drive success, guiding clients to achieve their business objectives and realize value through strategic engagement and ongoing relationship man...

Own and optimize the Gainsight platform to enhance customer experience through health scoring, playbooks, and actionable insights, collaborating across teams to ensure data-driven customer engagement...

Join a team that empowers customers through tailored engagement and drives growth. You will manage customer relationships, enhance their knowledge, and optimize their success with strategic insights a...

Join a dynamic team as you lead Customer Success Managers, enhancing client relationships and driving operational excellence. Your strategic insight will shape member engagement and retention, fosteri...

Shape exceptional customer experiences by driving success for enterprise clients in the Risk & Fraud sector. Contribute your strategic insight and deep product knowledge to enhance customer relationsh...

Engage client relationships as a primary contact, ensuring high-quality pharmacy benefits delivery and satisfaction through operational excellence and effective communication in a dynamic team environ...

Transform client relationships and drive growth through strategic account leadership, operational excellence, and collaboration, ensuring ideal service delivery and performance across high-profile acc...

Champion excellence in enablement operations by leading teams focused on Learning Experience Design and governance. Drive program management, data insights, and process rigor to enhance organizational...

Transform client relationships as you drive success and revenue growth with our publisher partners. Leverage your strategic influence to ensure platform adoption and exceed performance metrics through...

Lead the charge in optimizing service delivery operations to meet growth goals while ensuring speed, safety, and quality in field service execution for an expanding organization...

Engage with multifamily clients to build and maintain strategic relationships that drive business success. Oversee account management, enhance customer adoption, and lead initiatives that promote long...

Champion customer retention by optimizing account value and managing cancellations. Communicate effectively to drive satisfaction while using data to inform strategies. Thrive in a fast-paced environm...

Join a dynamic team as a technical authority, guiding customers through complex challenges and ensuring successful product adoption while advocating for their needs and driving business value across a...

Innovate customer engagement strategies to enhance operational efficiency and sustainability using IoT solutions. Collaborate cross-functionally, driving technical excellence and fostering relationshi...

Join a team that's transforming client relationships in healthcare by driving success and maximizing the value of our solutions. Leverage your expertise to foster partnerships, ensuring top-tier care...

Join a dynamic team as a key leader in customer success, driving exceptional outcomes through strategic customer lifecycle management, AI insights, and collaborative operational excellence in a fast-p...

Elevate customer engagement by fostering strong relationships, ensuring satisfaction, and delivering maximum value. Collaborate with teams to optimize product experience and uncover upsell opportuniti...