Director, Customer Success Jobs in Washington, DC

Champion operational excellence by driving strategic initiatives and cross-functional alignment, supporting leadership to enhance decision-making and execution. Influence product marketing strategies...

Invent scalable customer success systems to enhance adoption and retention for a large portfolio. This role blends technical support with strategic program design to drive customer engagement and sati...

Shape the future of digital marketing by leading strategy, innovation, and execution to maximize revenue and pipeline growth through effective digital channels. Build and mentor a high-performance tea...

Empower a high-performing team while strategizing operational excellence in group travel support. Lead contract management and bookings by fostering continuous improvement and unwavering customer focu...

Empower innovation in healthcare by defining product strategies for clinical data integration. Drive partnerships and develop reusable solutions that enhance interoperability and patient outcomes in a...

Transform coding operations by leading data strategy and analytics, optimizing performance, and ensuring compliance. Collaborate with cross-functional teams to provide actionable insights and drive co...

Engage with us to shape enterprise-level information risk governance. Lead initiatives connecting governance assets into credible frameworks while ensuring compliance with industry standards for healt...

Unlock the potential of global quoting processes by owning the end-to-end CPQ workflow. Drive innovation and efficiency through Salesforce integrations, leading implementation projects while enhancing...

Empower our revenue teams as you lead strategic enablement initiatives. You will craft onboarding and continuous learning programs, ensuring our SDRs and Customer Growth Managers excel in a collaborat...

Unlock potential by joining a dynamic team where you’ll drive strategic sales, develop key relationships, and influence go-to-market strategies for a rapidly evolving payments landscape, making signif...

Empower consumer insights to drive product and marketing strategies. Combine research rigor with creativity to build a modern insights capability that enhances decision-making across teams and maximiz...

Lead the charge in transforming client relationships and expanding opportunities in a dynamic educational SaaS environment. Foster growth through effective account management and strategic business de...

Optimize marketing strategy to elevate our presence in healthcare AI. Lead cross-functional initiatives to generate impactful content, drive revenue growth, and establish Qualified Health as the trust...

Join us to lead and transform a pivotal partner technical management organization. Drive practice creation, foster self-sufficiency among partners, and spearhead innovative initiatives for a competiti...

Grow enterprise relationships by leading post-sale success and driving outcomes for major accounts, enhancing onboarding, renewals, and multi-location expansions with a strategic, collaborative approa...

Lead the charge in transforming higher education outcomes by overseeing customer implementations of our academic operations platform, ensuring seamless adoption through planning, training, and collabo...

Lead the charge in building a high-velocity marketing engine driving demand generation, pipeline growth, and comprehensive marketing performance to support aggressive market expansion and achieve 30%...

Lead the charge in managing a high-performing team while driving commercial success and customer satisfaction across NAM platform services in a dynamic scientific software environment...

Empower our engineering team to enhance support for partners through streamlined processes, incident management, and self-service tools, fostering efficient operations while tackling complex technical...

Help us drive retention and revenue by managing the full renewal cycle for strategic accounts. Leverage your negotiation skills and customer insights to protect and expand our recurring revenue while...

Advance our product marketing efforts by shaping messaging, mentoring teams, and driving go-to-market strategies. Collaborate cross-functionally to support sales and enhance product positioning across...

Unlock potential by leading client teams to drive retention and growth. Collaborate cross-functionally to shape strategic market positioning and nurture executive relationships, all while cultivating...

Join as a strategic partner in evaluating and approving complex commercial deals. Utilize your expertise to educate sales teams, analyze transactions, and streamline processes, ensuring alignment with...

Elevate customer relationships by influencing strategy, driving adoption, and ensuring satisfaction for complex Managed Services clients. Collaborate across teams to optimize service delivery and fost...

Engage in delivering high-impact NetSuite implementations, leading projects from inception to conclusion while ensuring client success, quality assurance, and strategic alignment across diverse indust...