Director, Customer Success Jobs in Washington, DC

Lead the AI product strategy for engaging patient experiences post-discharge. Collaborate with cross-functional teams to enhance AI capabilities while managing a product team that drives innovation an...

Empower enterprise customers by driving adoption, success, and expansion through strategic partnerships. Leverage your expertise to deliver value and enhance customer relationships while managing high...

Transform customer experiences by leading technical success initiatives, optimizing adoption strategies, and maximizing outcomes across a cutting-edge data security and privacy platform, fostering col...

Empower your engineering team by managing roadmap execution, optimizing agile processes, and fostering collaboration. Use your SaaS expertise to lead diverse teams in delivering high-quality data-driv...

Join a dynamic team as a Technical Success Manager, delivering tailored solutions and maintaining strong relationships with strategic customers. Drive value through technical consultancy, incident res...

Optimize customer engagement as you guide mid-market clients through their 1Password journey. Elevate customer retention by building trusted relationships and ensuring value realization through tailor...

Drive strategic customer transformations by leveraging deep advisory skills, leading complex implementations, and shaping enterprise strategies that connect execution with measurable outcomes across d...

The Associate Customer Success Manager at Five9 will act as a trusted partner for customers, addressing their issues and providing effective solutions. This role involves collaborating with cross-func...

Optimize the go-to-market strategies for innovative ad products, enhance advertiser engagement, and drive measurable outcomes through verticalized solutions. Collaborate across teams to shape product...

Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...

Partner with us to drive channel growth by enhancing sales performance, fostering partnerships, and leading a dynamic team while ensuring sustainable revenue and accurate forecasting in the healthcare...

Transform customer experiences by managing enterprise accounts, driving satisfaction, and enhancing growth. Collaborate cross-functionally to deliver strategies that improve retention, expand business...

Drive client engagement and strategies to enhance health and benefits programs. Leverage expertise to foster relationships, generate new business, and lead a team in delivering superior client service...

Join a high-impact leadership role overseeing operational excellence across multiple schools. Empower school leaders, drive compliance, and enhance student experiences by implementing scalable operati...

Transform digital engagement with your expertise in lifecycle strategy and multichannel campaigns. Spearhead project workflows using Salesforce and Jira, collaborating across teams to enhance donor ex...

Oversee the evolution of client success strategies and programs, optimizing systems and operations to enhance client experiences at scale while aligning with business goals for measurable impact...

Shape the financial strategy of Product & Services by integrating key business insights into cohesive narratives that drive effective resource allocation and enhance overall operational performance ac...

Drive transformative initiatives for enterprise accounts, ensuring strategic customer success. Lead comprehensive value-focused engagement to foster deep business relationships and achieve measurable...

Join a team that's dedicated to maximizing client success through data-driven marketing strategies. You'll proactively manage relationships and deliver insights that drive business growth and ensure c...

Lead the charge in enhancing operational efficiency for Market Access teams, driving strategic initiatives that optimize customer interactions, and fostering collaboration across functions to deliver...

Drive growth by selling impactful DMC services to clients within clinical trials. Leverage your sales expertise to collaborate with teams, enhance client relationships, and stay ahead of market trends...

Drive excellence in Financial Operations by leading Source-to-Pay and Compensation Operations. Build best-in-class processes, promote automation, and enhance employee and vendor experiences in a dynam...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Grow your career with a leading Customer Success team, managing enterprise accounts and enhancing client relationships through innovative strategies and coaching. Drive measurable outcomes and foster...

Create a global demand generation strategy that drives growth, aligning Sales and Marketing. Lead a high-performing team to execute integrated campaigns, leveraging data analytics for optimization and...