Director, Customer Success Jobs in Toronto, ON

Join a dynamic team to lead the development of AI-driven customer success platforms, enhancing post-sale experiences through innovative technology and automation, while collaborating closely with engi...

Transform customer experiences by leading a proactive Customer Success team. Drive service excellence, continuous improvement, and long-term loyalty while collaborating with cross-functional teams to...

Drive enterprise-level success by guiding clients to maximize their learning potential with our innovative LMS platform, ensuring deep adoption, retention, and growth through strategic partnerships an...

Lead and develop a high-performing team of Customer Success Managers, driving measurable value across a diverse customer portfolio while ensuring operational excellence and retention strategies are ef...

Reimagine customer education and documentation by leading a global team to enhance AI-driven content production, streamline workflows, and deliver impactful training that accelerates customer success...

Engage customers to drive engineering transformation, managing their success through implementation, utilization, and renewals. Collaborate with teams to ensure strategic alignment and high-value outc...

Join a dynamic team as a Customer Success Manager, driving customer satisfaction and retention. Own the customer journey from onboarding to renewal, ensuring clients maximize their investment and achi...

Advance your career as you drive success for enterprise clients through strategic onboarding and proactive account management. Build strong relationships and ensure maximum value in a dynamic, fast-pa...

Join our dynamic team as you drive customer success and engagement, ensuring seamless onboarding and support for our clients. Collaborate cross-functionally to enhance our platform and advocate for cu...

Shape the future of customer success by leading a global team to enhance client relationships, drive retention, and foster growth in the SMB segment. Collaborate cross-functionally to optimize process...

Unlock potential by driving customer success with asset intelligence solutions. Collaborate with cross-functional teams to enhance customer experience, optimize maintenance strategies, and ensure meas...

Optimize customer success by building strong relationships, ensuring satisfaction, and driving product value. Collaborate with clients to tailor solutions, resolve issues, and enhance their experience...

Drive customer success by building strong relationships, ensuring satisfaction, and optimizing product value. Collaborate with clients to develop tailored success plans and provide strategic guidance...

Champion customer success by managing a shared portfolio, delivering proactive support, and driving product adoption. Collaborate across teams to ensure seamless experiences and document outcomes for...

Champion customer growth by owning key accounts and driving Net Revenue Retention through deep relationship management and strategic use case development. Collaborate with customers to enhance and opt...

Accelerate progress at the forefront of CX AI delivery, leading complex programs to measurable outcomes. Manage a diverse portfolio, drive client engagement, and foster innovation in AI-driven solutio...

Oversee the delivery of complex CX AI programs, ensuring measurable outcomes and client satisfaction. Lead a multidisciplinary team, manage a $15-20M portfolio, and drive growth through strategic part...

Unlock customer insights by leading transformative research initiatives. Collaborate with diverse stakeholders to enhance end-to-end customer experiences, ensuring data-driven decisions that align wit...

Champion customer experience excellence by leading cross-functional teams to define, govern, and measure customer satisfaction strategies that enhance engagement and drive business outcomes...

Join a dynamic marketing leadership team to shape the content strategy and editorial direction across multiple formats. Drive engagement through impactful storytelling and collaborate with cross-funct...

Lead a dynamic team to optimize revenue and enhance client experiences through strategic product management, data analysis, and relationship building in a fast-paced environment. Drive initiatives tha...

Join a dynamic team to drive customer success in construction projects, ensuring effective implementation and adoption of innovative technology. Collaborate with stakeholders to enhance user experienc...

Join a team that's dedicated to maximizing customer value through strategic alignment, proactive engagement, and cross-functional collaboration, ensuring long-term success and satisfaction with our so...

Unlock potential by leading client relationships and cross-functional teams to deliver innovative product strategies and solutions. Drive growth and operational excellence while mentoring talent in a...

Lead the charge in transforming customer support strategies and operations, ensuring high-quality service delivery for complex enterprise environments. Collaborate with cross-functional teams to enhan...