Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$190K - $225K *

Join a team that's redefining data engineering in healthcare. Lead a skilled group focused on architecting enterprise-grade data solutions, driving AI enablement, and influencing strategic product inn...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$80K - $120K *

Join us to drive sales growth as you partner with automotive dealers, manage relationships, and enhance pipeline success. Lead initiatives to promote our products and close key opportunities while mai...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Transform healthcare IT sales by engaging clients, building relationships, and driving revenue growth. Leverage your expertise to deliver impactful software solutions and navigate complex sales cycles...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $90K *

Unlock a vibrant global nursing community by shaping strategies that enhance belonging and leadership. Lead cross-functional teams to foster impactful connections across nearly 600 chapters, ensuring...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $182K *

Transform the learning landscape by creating innovative, engaging training programs that enhance software adoption for developers. Collaborate with cross-functional teams to deliver impactful content...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Lead a dynamic team in overseeing commercial real estate transactions, from lease negotiations to property disposals. Shape client strategies with expertise, manage workflows, and mentor staff while e...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$92K - $95K *

Unlock potential by guiding families through efficient access to care. Collaborate with multidisciplinary teams and external stakeholders to ensure timely clinical assessments and coordinated admissio...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Drive global marketing initiatives for the Enteric and HAI portfolio, shaping strategy and execution to enhance awareness and adoption across markets by leveraging customer insights and competitive an...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$131K - $303K *

Join a team that's at the forefront of healthcare analytics, driving innovation and strategy. You will support financial stewardship, operational excellence, and executive communications in a high-vis...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Healthcare

$150K - $200K *

Join a dynamic team and lead global FSP partnership oversight, driving strategic initiatives and operational excellence while fostering client relationships and innovation. Influence organizational tr...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$120K - $206K *

Unlock potential by leading technical strategies that enhance customer service and satisfaction. Engage deeply with clients, solving complex problems to drive account growth and collaborate across tea...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$129K - $139K *

Shape the future of revenue accounting by leading a team and managing SaaS billing and revenue recognition under ASC 606, ensuring compliance, automating processes, and collaborating with auditors to...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $125K *

Join a team that's dedicated to enhancing enterprise customer success as a technical expert and strategic advisor, driving adoption and expansion while ensuring top-notch account management and operat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Champion the design and construction of reliable, scalable backend systems in Go, enhancing platform capabilities that automate financial compliance and banking operations, while closely collaborating...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$148K - $211K *

Lead integrated scientific and management efforts in imaging-driven clinical trials, providing expert guidance on analysis design, dosimetry techniques, and ensuring high-quality data delivery across...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Champion a modern revenue operating system by leveraging AI to optimize workflows, enhance team efficiency, and drive data visibility across revenue operations for strategic decision-making and improv...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $204K *

Transform complex business challenges into successful solutions for clients. Engage with strategic teams to maximize the value of their Atlassian investments and implement innovative practices in team...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Join us to enhance post-sales customer relationships for strategic accounts, ensuring proactive support, timely resolutions, and the maintenance of strong partnerships while driving customer success a...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$155K - $210K *

Innovate analytical strategies and lead a team of analysts to drive Pro retention and customer care metrics. Translate data into actionable insights and support high-impact decision-making in a fast-p...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Lead the charge in optimizing a robust contact center to enhance conversion and operational performance. Oversee intake, workforce management, and analytics, directly impacting the firm's revenue and...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$96K - $142K *

Lead the charge in optimizing Fast Track Operations, balancing customer experience with compliance. Guide a high-performing team, drive improvements, and enhance workflows to achieve operational excel...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$200K - $225K *

Unlock potential by building an Engineering Enablement team that transforms velocity through AI-powered tooling and automation, impacting every engineer's workflow and driving organizational excellenc...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $120K *

Reimagine product marketing as you lead strategies that connect innovation to customer success, driving market adoption and value. Collaborate across teams to craft compelling messaging and shape the...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$128K - $192K *

Engage in the full sales cycle of healthcare data solutions, acting as a trusted advisor. Drive growth through collaboration, market intelligence, and strategic execution in the competitive health sys...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$159K - $199K *

Lead the charge in defining and executing strategic marketing for enterprise and institutional client segments. Drive growth through impactful positioning, collaboration, and thought leadership across...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.