Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$130K - $150K *

Join our team to lead innovative design initiatives that connect families and enhance memory sharing. Drive product strategy and create emotionally resonant experiences that bring discoveries to life...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Join a team that leads and inspires a high-performing sales force to drive regional performance through strategic deal navigation and collaboration. Cultivate future leaders while ensuring data integr...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Bring your expertise to elevate our commercial systems, owning and optimizing tools like Salesforce and HubSpot while leveraging AI for automation and improved workflows, ensuring seamless connections...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$161K - $328K *

Join a team that's driving strategic finance leadership by transforming cost accounting to enhance business growth and operational excellence through robust processes and financial insights across dep...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$244K - $295K *

Lead and deliver global clinical trials across multiple phases while developing operational strategies. Collaborate with cross-functional teams to ensure quality, efficiency, and alignment in fast-pac...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$135K - $160K *

Elevate pharmaceutical and healthcare marketing operations by designing and deploying cutting-edge AI solutions. Collaborate with cross-functional teams to translate client needs into effective and sc...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Manage financial planning and analytics to drive strategic growth initiatives. Lead a team in optimizing business insights, forecasting, and reporting, collaborating across departments to support the...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $200K *

Champion growth by developing enterprise marketing strategies, leading teams, and optimizing performance across digital channels to enhance patient acquisition and engagement. Drive brand strategy and...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Optimize talent acquisition strategies to attract and retain top global talent while establishing scalable systems that align with organizational growth objectives and culture enhancement...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Staffing

$80K - $95K *

Shape the future of operations management by leading client-focused teams, optimizing revenue cycle performance, and ensuring seamless communication across billing, collections, and claim resolution w...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$125K - $140K *

Collaborate with cross-functional teams to translate marketing initiatives into actionable technical solutions, driving product development and managing product lifecycles within the entertainment ind...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$150K - $175K *

Lead the charge in executing core sales operations tasks, enhancing Salesforce, and driving KPIs. This hands-on role transforms strategic decisions into effective operations, ensuring data integrity a...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Transform construction projects from start to finish, ensuring they meet deadlines and budgets. Lead teams, manage risks, and uphold safety standards while maintaining stakeholder communication and cl...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$250K - $340K *

Lead a high-performing national account management team driving sales strategies for an innovative allogeneic cell therapy. Collaborate across functions to ensure patient access, achieve sales goals...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$107K - $140K *

Advance high-priority initiatives and drive execution across teams. Collaborate with diverse stakeholders to translate strategy into action, create operational clarity, and enhance project visibility...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $150K *

Join a team that's dedicated to partner success by developing and delivering enablement plans that enhance sales proficiency and accelerate partner activation through tailored training programs and en...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$154K - $265K *

Champion transformative initiatives in Customer and Partner Experience, leading cross-functional teams to drive strategic alignment, innovative planning, and impactful business outcomes for long-term...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Accelerate progress at large-scale software projects, ensuring end-to-end delivery, stakeholder engagement, and governance. Shape project outcomes by managing resources, budgets, and communication wit...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Play a key role in enhancing customer retention strategies by managing renewals, building relationships, and designing scalable workflows. Collaborate cross-functionally to optimize engagement and max...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Champion customer success by developing multi-year strategies that connect GEHC capabilities with client needs; engage C-suite leaders, drive enterprise solutions, and lead cross-functional teams to e...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Define the future of experience design by transforming insights into innovative solutions. Collaborate with cross-functional teams in a dynamic, remote environment to create impactful products and ser...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K *

Engage with enterprise clients to close complex deals in wealth management and fintech. Take ownership of the sales process from discovery to negotiation, while building strong relationships and maint...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$131K - $160K *

Drive client success by leading solution delivery, leveraging AI with teams to create innovative applications on the OutSystems platform, and managing professional services engagements to maximize bus...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Join a team that shapes the people vision and delivers strategic HR support across the employee lifecycle, guiding a small team in an innovative AI-native environment while coaching leaders to enhance...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$99K - $132K *

Join a team that's dedicated to innovative project management for gene variant libraries. Collaborate across departments to ensure seamless communication and design for customers while maintaining pre...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.