Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$160K - $170K *

Champion customer success through effective adoption of an AI Governance Platform, managing projects and driving outcomes to enhance long-term value for enterprise clients while collaborating cross-fu...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Drive impactful delivery across teams by transforming strategy into tangible outcomes. Collaborate closely with stakeholders, manage dependencies, and mentor delivery talent to enhance team capabiliti...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $110K *

Shape customer success by engaging clients to drive retention and growth. You will manage relationships, advocate for their needs, and utilize data insights to enhance their experience while navigatin...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $180K *

Transform client relationships by leading cross-functional teams to execute and analyze digital marketing campaigns while driving initiatives for innovative solutions and maintaining client satisfacti...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $110K *

Accelerate progress at the forefront of customer engagement by driving product adoption and enhancing customer satisfaction. Leverage your expertise to foster strong relationships, providing tailored...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $225K *

Elevate business outcomes by leading enterprise solutions consulting, driving strategy alignment between sales, product, and operations to enhance deal execution and scalability. Own launch readiness...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$75K - $90K *

Grow strategic account relationships and revenue through consultative sales. Develop account plans, coordinate resources, and ensure customer satisfaction while analyzing trends to drive business impr...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $140K *

Unlock potential by owning executive-level client relationships, driving integrated strategies, and leading action-oriented touchpoints that translate insights into measurable outcomes while championi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$175K - $325K *

Elevate customer outcomes with your expertise as a Senior Customer Success Engineer. Drive onboarding, adoption, and technical success in data security and AI governance while collaborating closely wi...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $150K *

Shape the future of regional marketing by driving growth and pipeline acceleration through innovative programs. Lead a high-performing team to execute strategies that resonate across North America and...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $220K *

Drive strategic partner management, leading a high-performing team to achieve significant revenue growth while fostering strong executive relationships and enhancing partner productivity across the ec...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Pioneer your career by leading global financial operations, driving efficiency in AP, AR, and revenue processes while ensuring regulatory compliance and operational excellence across cross-functional...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $200K *

Drive operational excellence and customer impact by leading transformative strategies in Customer Success Operations, Education, and Enablement. Ensure growth and satisfaction through innovation and t...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$150K - $200K *

Drive enterprise sales strategy and execution, leading a high-performing team to engage Fortune 500 clients through consultative, value-driven partnerships, navigating complex sales cycles and achievi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$300K - $420K *

Drive strategic new logo acquisition across the East region, leading a team of sellers to close complex enterprise deals. Collaborate cross-functionally to enhance market reach and deliver tailored so...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$131K - $142K *

Shape the future of customer success by steering complex challenges, driving technical solutions, and advocating for client needs in an innovative environment focused on strategic outcomes and busines...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$146K - $160K *

Take ownership of a diverse portfolio of enterprise and mid-market customers, driving success and retention through strong relationship management and strategic insights. Ensure customers realize meas...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Elevate client satisfaction and drive measurable value by leading strategic relationships with employers and partners. Own account lifecycles, deliver insights, and engage executives to foster growth...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $160K *

Join a team that's redefining data solutions by leading the Data Products & Engineering department, shaping cutting-edge data architectures and innovative client-facing analytics solutions that drive...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$74K - $118K *

Engage with customers to drive value and growth by fostering strategic partnerships and ensuring their success. Champion customer needs, facilitate training, and optimize the use of our platform to tr...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$100K - $105K *

Champion customer success by driving adoption of RQI Portfolio, managing accounts, and ensuring positive outcomes. Build relationships, maximize renewals, and implement strategic initiatives to enhanc...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Engage with healthcare partners to spearhead the adoption of our RQI Portfolio. Drive customer success through consultative relationships, achieving revenue targets while ensuring the implementation a...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $220K *

Join a dynamic team to lead product strategy, embedding AI innovations while coaching a high-performing product organization. Collaborate with executives and engineers to drive impactful outcomes in a...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Accelerate your career by driving strategic customer outcomes and executive engagement. As a trusted advisor, you will influence and lead complex initiatives with high-value clients, shaping their go...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$70K - $95K *

Join a team that's dedicated to driving client success through strong relationships, proactive account management, and exceptional service optimization. Utilize your technical acumen to ensure client...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.