Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$90K - $130K *

Lead the charge in optimizing a robust contact center to enhance conversion and operational performance. Oversee intake, workforce management, and analytics, directly impacting the firm's revenue and...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Drive strategic customer relationships and revenue growth by leading collaborative planning, ensuring satisfaction, and managing data insights for optimized performance and market expansion...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$96K - $142K *

Lead the charge in optimizing Fast Track Operations, balancing customer experience with compliance. Guide a high-performing team, drive improvements, and enhance workflows to achieve operational excel...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$130K - $180K *

Pioneer a transformative digital marketing strategy that drives engagement, enhances brand visibility, and supports growth within a dynamic healthcare ecosystem, collaborating across teams while lever...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $130K *

Take ownership of the financial planning and analysis function, driving budgeting, forecasting, and performance analysis to support strategic decision-making and enhance financial reporting processes...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $148K *

Join a team that's redefining recruitment by managing full-cycle hiring for GTM and G&A roles. Thrive in a dynamic startup culture while ensuring an exceptional candidate experience and strategic part...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$200K - $225K *

Unlock potential by building an Engineering Enablement team that transforms velocity through AI-powered tooling and automation, impacting every engineer's workflow and driving organizational excellenc...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $120K *

Reimagine product marketing as you lead strategies that connect innovation to customer success, driving market adoption and value. Collaborate across teams to craft compelling messaging and shape the...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$145K - $235K *

Champion transformative solutions by leading Salesforce implementations and optimizing client engagements. Leverage your expertise to deliver impactful results while driving project success, enhancing...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$128K - $192K *

Engage in the full sales cycle of healthcare data solutions, acting as a trusted advisor. Drive growth through collaboration, market intelligence, and strategic execution in the competitive health sys...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$159K - $199K *

Lead the charge in defining and executing strategic marketing for enterprise and institutional client segments. Drive growth through impactful positioning, collaboration, and thought leadership across...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$198K - $244K *

Join a team that's transforming the public sector with innovative solutions. Drive revenue growth in education and government accounts, leveraging your sales expertise to maximize impact and streamlin...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$250K *

Lead the charge in acquiring new enterprise clients by navigating complex sales environments and closing substantial software deals. Collaborate with cross-functional teams to deliver tailored solutio...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $200K *

Optimize product strategies and drive execution across foundational platform domains, ensuring alignment and fostering cross-team collaboration to deliver impactful business results and enhance custom...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$230K - $260K *

Lead and inspire a dedicated Field Access Manager team to ensure patient access to prescribed therapies in infectious disease. Collaborate across functions to educate and support healthcare providers...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $160K *

Lead the charge in developing integrated marketing programs that drive measurable growth for key account partnerships. Collaborate with teams to align strategies, ensuring marketing efforts directly s...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$166K - $216K *

Join a team that's leading the charge in compensation management, developing innovative strategies to attract top talent across multiple sectors while ensuring market competitiveness and compliance wi...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$84K - $114K *

Help us transform the rehab therapy market by supporting our product marketing efforts, engaging with cross-functional teams, and leveraging market insights to guide go-to-market strategies for innova...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Lead the charge in safety and loss prevention initiatives. Drive compliance, training, and risk management programs while collaborating across teams to enhance workplace safety and reduce losses effec...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$153K - $172K *

Accelerate your career by managing and expanding strategic account relationships, driving growth and retention for key global clients in Life Sciences and Healthcare. Become a trusted advisor to execu...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Champion the evolution of our next-gen learning platform. As a Senior Product Manager, you'll lead innovative AI-driven projects, shape customer experiences, and execute successful product strategies...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$154K - $204K *

Tackle the technology strategy and operations for Sales and Partner domains, leading a cross-functional team to enhance business capabilities, ensuring alignment with architecture and governance to dr...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$255K - $327K *

Join a team that drives commercial excellence and patient-centric sales strategies. Lead a high-performing field sales organization, fostering accountability and innovation while aligning teams to enh...

US-AnywhereRemote

1 week ago

  •   15+ years exp.  •   Pharmaceuticals & Biotech

$99K - $136K *

Unlock potential by joining a growing sales team focused on the Financial Services market. Leverage your entrepreneurial spirit to drive new business sales, foster customer relationships, and contribu...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$133K - $220K *

Lead the charge in expanding MSP growth by collaborating with sales teams to identify opportunities, enhance service offerings, and drive engagement with existing and new partners for maximum revenue...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.