Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$150K - $180K *

Advance channel relationships by driving national development strategies, aligning partners, and optimizing sales performance to achieve revenue growth across diverse market sectors and partner ecosys...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Champion demand generation strategies by planning, executing multi-channel campaigns, and creating compelling content to drive qualified leads and boost pipeline growth, collaborating closely with cro...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$140K - $200K *

Join a team that's transforming enterprise communications through advanced technology and insights. Drive strategy, implement solutions, and enhance data analytics to optimize performance and decision...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $231K *

Shape the future of product management by evaluating tools and workflows for an AI-assisted Product Development Lifecycle, enabling teams to excel in strategy, discovery, and execution. Drive innovati...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by leading the development of a new subscription product, enhancing user experience, driving acquisition and retention strategies, and collaborating across functions to ensure operati...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$171K - $236K *

Unlock potential by driving the clinical development plan and ensuring data integrity, collaborating across multidisciplinary teams while generating key clinical outputs and preparing essential study...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$85K - $105K *

Shape impactful insights through analytics, driving data-informed decisions for healthcare clients. Collaborate with cross-functional teams to enhance marketing performance and audience understanding...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$99K - $150K *

Join a dynamic team to deliver innovative solutions in Sales Performance Management, enabling customers to maximize their sales potential through expert configuration, mentorship, and project manageme...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$148K - $274K *

Transform the future of healthcare by driving ICHRA market expansion strategies, building strong partnerships with key stakeholders, and leading initiatives that accelerate growth and enhance organiza...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $233K *

Lead the charge in driving successful NetSuite ERP implementations for high-growth companies. Manage complex projects, foster client relationships, and deliver exceptional quality while mentoring juni...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $213K *

Elevate patient engagement by leading marketing strategies for MYFEMBREE. Collaborate with cross-functional teams to optimize campaigns across digital, social, and traditional channels, ensuring align...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$78K - $95K *

Pioneer client-centric lifecycle marketing strategies that drive engagement, retention, and revenue growth. Collaborate with teams and stakeholders to optimize customer journeys through innovative aut...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Lead and scale a dynamic performance marketing strategy to enhance demand generation, optimize marketing initiatives, and drive revenue across multiple service units. Collaborate with teams to create...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $145K *

Lead credentialing operations with oversight into processes, ensuring compliance and continuous improvement. Collaborate across functions and manage teams to optimize workflows, monitor performance me...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in managing strategic fintech partnerships, ensuring compliance and operational excellence while driving program enhancements and overseeing day-to-day operations within regulatory fra...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$152K - $213K *

Join a team that's leading strategic financial planning and analysis for a global operation, optimizing performance and driving decision-making in a fast-paced, technology-driven environment with a fo...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $200K *

Drive enterprise sales growth by leading a regional team of managers, developing strategies, building executive relationships, and executing pipeline initiatives to achieve remarkable revenue targets...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$222K - $370K *

Partner with us to manage high-value accounts, influence C-level relationships, and drive growth for Fortune 500 clients by showcasing innovative SaaS solutions and demonstrating exceptional negotiati...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$222K - $370K *

Lead strategic sales for a Fortune 500 client base, driving SaaS solutions and building C-level relationships to achieve high-value growth and customer retention across your territory...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$280K - $400K *

Unlock potential by driving growth and retention for Fortune 500 clients. As a trusted advisor, manage high-value accounts and collaborate cross-functionally to deliver leading SaaS solutions, while s...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$201K - $343K *

Lead the U.S. channel sales strategy for diabetes therapies, building partnerships and driving growth. Enhance patient access and expand market presence while managing a high-performing sales team and...

US-AnywhereRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Healthcare

$135K - $180K *

Elevate your career by driving payer engagement and market access strategies in the healthcare sector. You'll engage stakeholders, influence medical policy, and expand reimbursement pathways, all whil...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Drive strategic payer engagement by expanding medical policy coverage and enhancing reimbursement access. Shape relationships with key stakeholders to achieve commercial success in an evolving healthc...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $150K *

Join our team to lead innovative design initiatives that connect families and enhance memory sharing. Drive product strategy and create emotionally resonant experiences that bring discoveries to life...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Join a team that leads and inspires a high-performing sales force to drive regional performance through strategic deal navigation and collaboration. Cultivate future leaders while ensuring data integr...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.