Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$150K - $200K *

Drive transformative enterprise sales by leading account strategies, managing complex portfolios, enhancing customer relationships, and fostering team performance for sustained growth and profitabilit...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $250K *

Drive growth by managing C-suite partnerships within complex healthcare systems. Execute strategies for precision medicine program adoption, integrating diagnostics into clinical care. Lead cross-func...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$123K - $152K *

Transform Salesforce environments by optimizing administration, driving governance, and ensuring strategic alignment with business operations. Take ownership of integrations and compliance while enhan...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$236K - $296K *

Build transformative agent tools and workflows that enhance customer service. Lead a dynamic team to implement AI-driven efficiencies while ensuring a seamless agent experience. Drive strategic initia...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$73K - $134K *

Drive successful early adoption of innovative AI features, ensuring product readiness and seamless customer experiences. Collaborate with cross-functional teams to manage beta programs, track product...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $180K *

Empower our sales team by leading demand generation and enabling effective campaigns. Drive integrated marketing strategies and enhance account growth while analyzing outcomes to boost pipeline and re...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$350K *

Join a team that's driving industry impact by developing executive-level relationships with key accounts, owning customer engagements, and excelling in solution-based sales for high-growth opportuniti...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$350K *

Partner with us to drive revenue for key accounts, leveraging your sales expertise to foster relationships, manage complex transactions, and make a real-world impact through innovative tech solutions...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $135K *

Empower your career with a dynamic consulting role focused on analyzing business processes and implementing NetSuite solutions, while gaining hands-on experience and collaborating with industry expert...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$153K - $230K *

Drive the delivery of strategic data and AI products across TechOps and G&A functions, fostering cross-functional collaboration and achieving business outcomes through effective data utilization and s...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $110K *

Unlock growth potential by forging strong relationships with key accounts, driving demand generation, and executing strategies for profitability. Partner closely with Channel Partners to maximize cust...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$82K - $100K *

Unlock potential by managing diverse projects, collaborating across teams, and enhancing client experiences to achieve exceptional results, while leveraging innovative tools for effective planning and...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$176K - $220K *

Shape the future of market intelligence by leading insights that drive strategic business decisions across various portfolios and influence executive outcomes through data and analysis...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$124K - $137K *

Unlock your potential with this strategic role driving integrated media strategies. Collaborate closely with DTC eCommerce brands to optimize performance across multiple channels, ensuring alignment w...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$140K - $170K *

Champion a strategic approach to Total Rewards, leading compensation programs across the U.S. and Canada. Leverage analytics and insights to drive equitable pay practices that attract and retain top t...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$185K - $352K *

Drive strategic oversight for pharmacy operations, ensuring compliance and optimal performance across multiple facilities. Lead and manage Pharmacy-In-Charge teams, enhancing operational efficiency an...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$148K - $185K *

Take ownership of data engineering teams to transform raw data into insightful systems, driving business success through effective management of budgets, deadlines, and project schedules while fosteri...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $200K *

Drive strategic FP&A initiatives, leading forecasting and planning to optimize financial performance and support executive decision-making for growth in a scalable B2B SaaS environment...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$97K - $145K *

Drive impactful marketing strategies for a high-tech imaging portfolio. Leverage market insights to shape product messaging and sales enablement, ensuring alignment with business objectives and foster...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$150K - $227K *

Partner with us to drive customer success through effective implementation and adoption of cutting-edge marketing technologies. Utilize your expertise to transform sales and marketing strategies and d...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $165K *

Transform healthcare delivery by leading technical projects that modernize data infrastructures for health systems, enabling efficient AI deployment and ensuring timely project milestones while managi...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $110K *

Bring your expertise to analyze and optimize Epic PB claims, ensuring effective resolution and compliance. Collaborate with teams to enhance processes and deliver insightful solutions in a dynamic hea...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$163K - $218K *

Empower your career by leading SLED capture and proposal strategies. Drive growth and engage diverse teams in this pivotal role, shaping public sector outcomes through innovative procurement and partn...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$149K - $166K *

Join our mission to transform healthcare through innovative partnerships. In this role, you'll manage strategic relationships with technology vendors to enhance our platform for Senior Care, driving i...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$190K - $225K *

Join a team that's redefining data engineering in healthcare. Lead a skilled group focused on architecting enterprise-grade data solutions, driving AI enablement, and influencing strategic product inn...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.