Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$150K - $180K *

Oversee pharmacovigilance and regulatory activities while collaborating with cross-functional teams to ensure compliance and safety for oncology therapies. Utilize your expertise to guide processes in...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$147K - $240K *

Transform consumer engagement by spearheading personalization strategies and enhancing digital interaction across global markets. Collaborate cross-functionally and lead the vision for effective consu...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Drive your career forward as you lead corporate technology operations, championing IT strategy, automation, and AI integration to enhance productivity and efficiency across all functions within the or...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$128K - $176K *

Join our team to manage and optimize customer service projects, ensuring timely and quality service delivery. Leverage your expertise to strengthen internal partnerships and drive a positive customer...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$90K - $130K *

Champion innovative product solutions by transforming complex problems into user-friendly outcomes. Collaborate closely with design and engineering teams to drive product development while prioritizin...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$81K - $105K *

Advance your sales career by driving demand and building enterprise accounts. In this hybrid role, you'll engage with industry leaders while honing your SaaS sales skills and paving the way for future...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$296K - $320K *

Unlock potential by managing a diverse portfolio of strategic accounts, steering complex negotiations, and fostering growth within B2B SaaS environments. Drive expansion initiatives while navigating i...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Contribute to strategic growth in the U.S. federal market by driving capture management, forming partnerships, and engaging with stakeholders to identify and secure funding for innovative ocean techno...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$125K - $150K *

Champion a team of engineers to enhance software solutions in healthcare. Drive development of scalable applications while fostering professional growth within a collaborative environment focused on i...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Shape and execute a comprehensive marketing strategy, driving brand growth through strong demand generation, digital performance, and content development while leading a collaborative team toward meas...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$112K - $193K *

Drive operational excellence and enhance patient access by providing strategic leadership across registration and revenue cycle functions. Partner with facility directors to optimize performance, fost...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$180K - $220K *

Provide innovative legal strategies to navigate regulatory challenges, directly influencing corporate growth. Lead comprehensive legal functions such as contracts, compliance, and governance in a dyna...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Join a team that's committed to elevating site reliability through hands-on leadership and extensive automation. Drive operational excellence across cloud environments while managing a distributed eng...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Empower partners by crafting innovative solutions that amplify market reach, fostering collaboration and scalability within the Superhuman ecosystem while driving strategic growth and measurable impac...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Accelerate progress at driving revenue growth by engaging decision-makers, enhancing client relationships, and closing compliance solutions deals through strategic prospecting and solution selling in...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Drive large-scale digital transformation initiatives by leading Agile teams and managing financials, ensuring effective collaboration between stakeholders across enterprise project deliveries...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Join a dynamic team as a Product Manager to shape AI-driven agents. Own product experiences, collaborate closely with engineers and users, and drive the roadmap to enhance back-office efficiency and u...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$229K - $299K *

Help us transform our enterprise programs by orchestrating complex cross-functional initiatives and delivering measurable outcomes while driving clarity in ambiguity and fostering strong relationships...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$125K - $150K *

Transform customer data quality through leadership and strategic partnerships, driving continuous improvement across sales operations and systems. Collaborate cross-functionally to implement scalable...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Champion the strategic growth of end market recycling facilities, focusing on plastics and fiber. Collaborate with cross-functional teams to drive performance, partnerships, and compliance to meet our...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$150K - $180K *

Transform the landscape of data security by leading a strategic product line focused on agent-based solutions, driving innovation from inception to market success, and collaborating cross-functionally...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $200K *

Shape and grow strategic accounts by driving AI transformation and securing revenue targets. Collaborate with CXOs to expand engagement and enhance relationships, ensuring Nagarro's positioning as a l...

US-AnywhereRemote

Yesterday

  •   15+ years exp.  •   Finance & Insurance

$125K - $150K *

Empower top-tier enterprise customers by architecting secure development practices and guiding complex DevSecOps transformations. Serve as a trusted advisor to drive adoption, retention, and measurabl...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$230K - $311K *

Lead transformative AI solution architecture strategies, partnering with cross-functional teams to design scalable AI products that align with business priorities and deliver measurable value across t...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Innovate client relations and drive business growth by managing an account team, developing strategies, and ensuring project success through effective communication and leadership...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.