Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$241K - $345K *

Optimize product marketing strategies and narratives across finance and sustainability sectors. Lead a global team of 30+, translating complex technology into compelling stories while driving growth t...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$125K - $150K *

Drive measurable improvements in accounting operations by leading a talented team, owning the monthly close process, and modernizing workflows through automation. Collaborate cross-functionally to enh...

US-AnywhereRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$170K - $190K *

Transform enterprise clinical supervision and competency frameworks, enhancing clinician development and improving patient care through evidence-based practices and scalable training initiatives acros...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$187K - $300K *

Lead the charge in enhancing core lending products, owning product P&L, and driving competitive strategies. Collaborate across teams to deliver growth, optimize market positioning, and ensure complian...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $195K *

Join a team that's shaping the future of regulatory project management in biotech. Lead global regulatory affairs activities to ensure compliance and drive successful submissions for rare disease ther...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$73K - $130K *

Empower employee experiences by managing benefits administration, enhancing communication, and overseeing process improvements for health, retirement, and wellness programs with a focus on maximizing...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$150K - $200K *

Lead a dynamic sales team focused on driving growth and enhancing customer success within strategic accounts. Foster relationships with key clients and industry partners, while executing impactful sal...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$140K - $165K *

Accelerate progress at our organization by driving new business through creative, data-driven marketing solutions while engaging enterprise clients and leading the full sales cycle with a focus on mea...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$135K - $234K *

Advance your career by driving customer success with innovative solutions and insights. You will lead enterprise customer relationships, ensuring maximum value from the Creative Cloud portfolio while...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$152K - $175K *

Lead the charge in enhancing outsourced Member Experience operations while developing senior leaders and streamlining workflows. Collaborate across teams to drive accountability, improve care quality...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Join a team that's driving revenue growth by identifying and closing sales opportunities in digital banking and fintech. Collaborate with diverse teams to align solutions with client needs and market...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$162K - $270K *

Transform pharmaceutical market access by creating tailored pricing strategies, managing teams, and fostering client relationships to enhance value realization for new therapies...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Unlock potential by driving new growth and deepening client partnerships, focusing on enterprise accounts. Leverage expertise in transformation and technology to position solutions that meet evolving...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$118K - $219K *

Lead the charge in developing and implementing innovative training programs that enhance performance, drive career development, and optimize organizational effectiveness across the business unit...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $185K *

Drive operational excellence by managing service delivery, ensuring alignment with business objectives, and enhancing stakeholder communication to optimize service availability and performance across...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Lead the charge in delivering successful global initiatives by managing cross-functional teams and projects. Ensure alignment with organizational goals while engaging stakeholders to drive business tr...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Unlock potential by developing strategic partnerships with national retailers, driving revenue growth and operational excellence across ZEISS products while leading a high-performing team and fosterin...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Deliver impactful ERP solutions by managing complex implementations, leading cross-functional teams, and ensuring projects align with business objectives while remaining on time and within budget...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Drive enterprise growth by leading high-impact sales teams in the Services sector. Cultivate strategic client partnerships, manage complex negotiations, and implement effective go-to-market strategies...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Transform complex change initiatives by leading strategies for successful business separations. Collaborate with stakeholders to drive readiness for transition services, ensuring smooth Day 1 and Day...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Drive successful change management efforts during complex divestiture and separation projects. Lead strategic communication and stakeholder engagement to ensure organizational readiness and smooth tra...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Lead the charge in implementing change management strategies for complex divestitures, ensuring smooth transitions through effective communication, stakeholder engagement, and organizational readiness...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$160K - $200K *

Architect and lead revenue strategies, operations, and sales enablement to drive growth and enhance business performance, ensuring alignment across the GTM teams and fostering an innovative, collabora...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$166K - $338K *

Lead statistical strategy for clinical trials, innovating study designs and analyses at a program level. Influence decision-making with data-driven insights while collaborating across teams to enhance...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Oversee pharmacovigilance and regulatory activities while collaborating with cross-functional teams to ensure compliance and safety for oncology therapies. Utilize your expertise to guide processes in...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.