Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$90K - $120K *

Drive innovative solutions as you lead the delivery of Google Workspace client projects, managing resources and expectations to ensure successful outcomes. Collaborate with cross-functional teams and...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $120K *

Shape the future of client relations by maximizing account growth and retention. Leverage your consultative skills to build lasting relationships and drive revenue through effective sales strategies a...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$195K - $293K *

Lead the charge in defining and executing a transformative data strategy, bridging business needs with robust analytics solutions. Collaborate across teams to create a scalable data ecosystem, ensurin...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$184K - $230K *

Take ownership of security compliance and policy development while serving as the principal advisor to the security committee. Lead the Insider Threat Program, ensuring adherence to regulatory obligat...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$180K - $215K *

Elevate data privacy solutions as a Senior Product Manager, driving strategy and execution for key AI-driven products. Collaborate closely with a dynamic team to enhance data visibility and risk manag...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Innovate the interface for an AI SDR by designing intuitive experiences that help users understand, trust, and engage with AI-driven conversations. Collaborate closely with engineers to shape intellig...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$130K - $180K *

Lead cloud architecture strategy and drive AI-enhanced solutions for scalable, secure platforms. Collaborate across teams to deliver innovative, resilient cloud solutions while mentoring engineers and...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$165K - $175K *

Champion account retention and growth for Department of War accounts, collaborating closely with senior IT leaders and program managers to enhance cybersecurity solutions and ensure long-term client s...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$167K - $236K *

Unlock potential by leading a team focused on optimizing information systems and ensuring compliance with organizational standards. Drive initiatives in technology while managing resources and fosteri...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Lead and optimize the full early talent lifecycle. Develop strategies for sourcing, onboarding, and new hire success while mentoring a recruiting team in a dynamic, player-coach environment. Gain broa...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Staffing

$139K - $174K *

Elevate user experiences as a hands-on UX design leader, guiding a team through complex workflows and interaction models while driving design quality and fostering collaboration with product and engin...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$190K - $210K *

Lead a dynamic channel partnerships initiative to establish a robust partner ecosystem, driving revenue through strategic relationships across the security and DevOps sectors...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Lead the charge in building strategic partnerships to drive pipeline growth within the Salesforce ecosystem through authentic relationship management and collaboration with key stakeholders...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$227K - $385K *

Lead the charge in optimizing utilization management by assessing medical necessity, ensuring compliance with standards, and collaborating on case management strategies to enhance patient care outcome...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$141K - $214K *

Take ownership of the sales cycle for MuleSoft solutions within the U.S. Intelligence Community, driving strategic growth and establishing trusted relationships across key agencies and partners...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $150K *

Shape strategic sales initiatives by identifying and securing enterprise opportunities, collaborating closely with stakeholders to develop Salesforce solutions that enhance digital transformation and...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $185K *

Champion financial transformation by leading diverse client engagements, optimizing accounting processes, and mentoring high-performing teams. Drive strategic initiatives while ensuring timely, accura...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Legal & Accounting

$211K - $291K *

Drive high-impact AI and data solutions by leading and scaling a team of experts. Collaborate with enterprise clients to optimize data migrations, implement generative AI, and ensure delivery excellen...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$84K - $108K *

Join as a strategic partner in driving leadership development and organizational effectiveness. Design and implement programs while consulting with leaders to enhance capabilities, identify gaps, and...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$106K - $172K *

Join a dynamic team to influence sustainability management markets by crafting compelling narratives, aligning cross-functional teams, and executing impactful go-to-market strategies that drive produc...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $110K *

Shape the future of enterprise project management by effectively leading multiple mid to large-scale projects. Ensure seamless implementation and exceptional client satisfaction within a fast-paced te...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$130K - $150K *

Lead and enhance Revenue Operations across agency and SaaS sectors, optimizing systems and data processes. Collaborate with cross-functional teams to drive scalable improvements and report analytics w...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $200K *

Drive transformative enterprise sales by leading account strategies, managing complex portfolios, enhancing customer relationships, and fostering team performance for sustained growth and profitabilit...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $250K *

Drive growth by managing C-suite partnerships within complex healthcare systems. Execute strategies for precision medicine program adoption, integrating diagnostics into clinical care. Lead cross-func...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$123K - $152K *

Transform Salesforce environments by optimizing administration, driving governance, and ensuring strategic alignment with business operations. Take ownership of integrations and compliance while enhan...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.