Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$150K - $185K *

Lead the charge in executing impactful field marketing programs that drive pipeline growth and enhance credibility in target accounts. Collaborate cross-functionally to translate GTM priorities into m...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $105K *

Accelerate progress at educational partnerships by driving strategic growth and revenue generation. Cultivate relationships with key decision-makers across the Mid-Atlantic, providing tailored solutio...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Drive HR strategies and engage as a strategic partner to leaders, enhancing team performance and fostering a high-impact environment for approximately 150 remote employees across diverse teams in a fa...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$177K - $221K *

Lead the self-serve growth and engagement strategy, driving user activation and retention through a cohesive end-to-end funnel approach while fostering collaboration across teams to achieve measurable...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $175K *

Unlock growth by driving strategic partnerships and new business in Higher Education. You will manage enterprise accounts and collaborate with teams to deliver tailored AI storage solutions in a highl...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$133K - $170K *

Elevate member access to care by leading product strategy and execution for NEMT fulfillment and network automation. Collaborate with cross-functional teams to drive innovations and improve operationa...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$107K - $147K *

Elevate client success as you collaborate across teams to ensure system stability, enhance communication, and advocate for clients in a dynamic healthcare software environment. Your expertise will dri...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$127K - $236K *

Shape a robust long-term care management approach, leading teams to deliver high-quality, cost-efficient healthcare outcomes. Drive strategy and compliance while fostering member and provider experien...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Transform demand partnerships by driving growth and revenue in the programmatic advertising space. Oversee acquisition, commercial negotiation, and activation for DSPs and trading desks, leveraging st...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$190K - $220K *

Champion strategic finance initiatives to optimize revenue and marketing forecasting for DTC and e-commerce channels. Collaborate with senior stakeholders to drive insights that enhance decision-makin...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$162K - $201K *

Drive a team of data professionals to deliver high-quality healthcare analytics solutions. Lead technical initiatives for Medicare claims processing and foster employee development while ensuring proj...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$85K - $125K *

Drive sales and expand partnerships through creative storytelling and production expertise. Collaborate cross-functionally to connect client goals with impactful solutions while managing complex deals...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$80K - $108K *

Lead impactful training initiatives designed to empower customers globally. Utilize innovative methods and foster strong relationships to enhance learning experiences and drive success across diverse...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$180K - $250K *

Engage with executive leadership to shape financial strategies, lead forecasting, and drive operational excellence. This role focuses on enhancing financial performance and supporting growth in a high...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$195K - $269K *

Elevate your career by leading strategic oncology account management initiatives across multiple regions while collaborating with cross-functional teams to drive business growth and foster partnership...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $180K *

Unlock potential by leading global marketing strategy and initiatives. Drive demand through innovative AI-first practices while collaborating across regions. Join and elevate a high-performing team in...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$141K - $173K *

Unlock organizational potential by leading competitive intelligence and strategic insights. Shape executive decisions through data analysis and trend identification, driving enterprise strategy across...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$172K - $233K *

Drive strategic execution and cross-functional alignment within the Rheumatology and Nephrology Business Unit, enhancing organizational effectiveness and leading high-impact initiatives to achieve key...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Elevate your career by leading global clinical trial projects, ensuring quality delivery and client satisfaction. Collaborate with cross-functional teams to drive operational excellence and continuous...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$165K - $246K *

Shape the global consulting offer portfolio by leading cross-functional strategies and driving measurable client outcomes through effective governance and innovative service productization. Collaborat...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Shape the future of product engineering by leading talented teams, setting delivery expectations, and fostering a culture of quality. Drive alignment between engineering, product, and architecture whi...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $130K *

Lead transformative projects in Fintech Services by managing customer-facing initiatives, focusing on Digital Banking and conversion projects. Drive strategic implementation, ensure quality delivery...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$177K - $292K *

Drive seamless integration of third-party devices into a smart home ecosystem by leading strategic roadmaps and partnerships. Collaborate with top tech firms to enable frictionless user experiences an...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$165K - $198K *

Champion the customer journey by engaging with teams to drive successful software delivery transformations. Leverage technical expertise and consultative skills for scalable service solutions that max...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $180K *

Drive strategic sales initiatives to engage and win new Communications Service Provider clients across Canada while fostering lasting relationships and managing the entire sales lifecycle from prospec...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.