Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$115K - $192K *

Join a team that's driving operational excellence by enhancing product processes and enabling innovation across global teams, creating impactful strategies that translate insights into tangible busine...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$155K - $226K *

Elevate strategic initiatives by leading independent GTM projects, building trusted relationships with executives, and translating complex data into actionable insights for effective decision-making a...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$245K - $286K *

Elevate clinical quality assurance through strategic leadership and oversight of global trials, ensuring compliance with GCP regulations. Drive quality culture and inspection readiness while mentoring...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Create impactful partnerships to enhance access to psychiatric care through strategic relationships with health systems, leveraging executive connections to drive opportunity and growth within the Sou...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$162K - $203K *

Join a dynamic team as a transformation leader, driving enterprise-wide initiatives, optimizing operations, and aligning strategic goals. Leverage extensive PBM experience to advance capabilities and...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Join a team that's focused on enhancing account engagement strategies and driving revenue growth. Collaborate cross-functionally to create personalized marketing initiatives that empower Account Execu...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$72K - $116K *

Shape digital product strategy by advocating for customer needs and aligning stakeholders. Collaborate across teams to deliver exceptional digital experiences that drive business value and customer sa...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Elevate the sales landscape by driving new business opportunities and expanding accounts. Own the sales cycle while fostering strong buyer relationships. Stay ahead of industry trends and ensure custo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Unlock new opportunities by driving strategic sales efforts across defined territories, taking ownership of the full sales cycle while building strong client relationships and impacting future product...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Unlock potential by driving new business growth in a dynamic, remote environment. Own the full sales cycle, engage with enterprise clients, and deliver impactful solutions while continuously adapting...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$94K - $148K *

Transform concepts into actionable innovation solutions by managing the complete program lifecycle, ensuring governance, documentation, and stakeholder alignment to drive successful product strategies...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$253K - $279K *

Engage with a global design team to elevate and transform product user experiences. Shape design strategy focused on AI empowerment, operational scalability, and leadership development to ensure intui...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$130K - $156K *

Unlock financial insights as a strategic partner in FP&A. Lead a dynamic team to deliver impactful reports, drive budget forecasts, and enhance business profitability through data analysis, collaborat...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $156K *

Shape the future of financial strategy by leading the FP&A team to deliver critical insights, forecasts, and support strategic decision-making enhancing profitability and efficiency for business opera...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Advance patient safety operations by managing a team, ensuring compliance, and enhancing pharmacovigilance processes while fostering a collaborative environment for continuous improvement and innovati...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$88K - $121K *

Collaborate with management to optimize billing operations, enhance service quality, and achieve financial targets through team leadership, process improvement, and effective communication across depa...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $156K *

Lead the charge in financial planning and analysis, guiding a team to deliver insights, drive strategic decisions, and enhance profitability while collaborating with stakeholders across the organizati...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $156K *

Join a team that's shaping the future of financial planning and analysis. Lead FP&A efforts, deliver critical insights, and drive strategic decisions to enhance profitability while fostering collabora...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $90K *

Drive exceptional client outcomes by managing complex, cross-functional projects. Collaborate with diverse teams to ensure clarity, timely execution, and risk management, transforming strategy into ac...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$180K - $200K *

Drive innovative marketing strategies to enhance access to healthcare products by collaborating with cross-functional teams and executing impactful initiatives that improve payer and provider engageme...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$188K - $235K *

Optimize sales performance through strategic compensation planning. Lead a team, manage plan administration, and deliver insights to drive decision-making and align compensation with business objectiv...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$170K - $185K *

Make your mark by leading a dynamic Pricing team, optimizing pricing strategies for diverse Government Services proposals, and establishing compliance processes. Drive data-driven decisions and foster...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$259K - $350K *

Lead the charge in enhancing renewal strategies and operational excellence through innovative program development and cross-functional collaboration, driving customer retention and long-term revenue g...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$125K - $209K *

Shape the future of enterprise solutions by acting as a strategic advisor to executive stakeholders, crafting tailored proposals that drive adoption and value through integrated technology solutions...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$269K - $349K *

Pioneer global commercial strategies for breakthrough hematology products. Collaborate across teams to align business objectives, drive market success, and ensure exceptional global execution while le...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.