Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$150K - $165K *

Lead the charge in driving corporate wellness solutions by securing new business opportunities and fostering relationships with Mid-Market to Enterprise clients, while achieving sales targets and cont...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Unlock potential by leading new product introductions in a dynamic healthcare software environment. Drive end-to-end orchestration from product concept to market launch, ensuring operational readiness...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$105K - $155K *

Lead the charge in driving enterprise-wide marketing initiatives to enhance pipeline growth, customer relationships, and revenue. Collaborate closely across teams to execute impactful ABM strategies a...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$145K - $170K *

Transform revenue operations by analyzing and optimizing our revenue engine. Collaborate across departments to drive actionable insights, enhance forecasting accuracy, and reconcile performance metric...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$184K - $205K *

Discover financial modeling as you drive sales compensation and capacity strategies. Own accurate forecasts, empower executive decision-making, and transform complex data into actionable insights. Col...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$134K - $202K *

Lead the charge in driving enterprise technology initiatives, managing project delivery from planning to implementation while collaborating with stakeholders to ensure on-time and on-scope success. Br...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$94K - $142K *

Accelerate progress at the intersection of growth marketing and AI by defining and executing strategies that enhance user awareness and adoption for a cutting-edge AI connector portfolio across multip...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$165K - $206K *

Drive business insights by leveraging analytics to provide deep market understanding and actionable recommendations, collaborating with cross-functional teams to enhance performance and guide strategi...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$77K - $85K *

Strategize meaningful partnerships by engaging with community organizations. Drive initiatives in public health, leveraging relationship-building and sales skills to foster collaboration in the health...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$90K - $105K *

Unlock your potential by overseeing product management and innovation initiatives. Engage with cross-functional teams to translate customer insights into successful products and drive continuous impro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$175K - $210K *

Join a team that drives innovation in global technology infrastructure and operations. You'll strategize on modernizing core infrastructure, enhancing employee experiences, and leading high-performanc...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Join our team to lead upstream strategies for late-stage oncology imaging products, driving commercial vision and lifecycle value. Collaborate cross-functionally to ensure successful market positionin...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$83K - $104K *

Lead and empower a remote team of Global Sales Operations Representatives while providing operational support to enhance field sales effectiveness and customer satisfaction. Drive team performance and...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Empower brands by driving impactful social strategies and campaigns. Lead a dynamic team, foster client relationships, and deliver measurable engagement through innovative content and effective commun...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$270K - $310K *

Lead the charge in transforming behavioral health programs by providing clinical oversight, enhancing access to mental health services, and driving quality initiatives in a remote setting while partne...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$111K - $139K *

Support partner engagement and adoption by managing content and communications for the partner program, ensuring partners maximize their benefits and opportunities within the program framework...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Grow the revenue acquisition engine by optimizing sales operations, forecasting, and analytics. Drive effective territory planning and compensation design, while collaborating closely with leadership...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Shape impactful product launches and messaging strategies while enhancing ScaleOps' market presence among technical buyers. Lead go-to-market initiatives, analyst relations, and enablement content to...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$200K - $240K *

Join a team that's dedicated to launching innovative therapies and driving sales growth. As a leader, you'll build a top-performing sales team, execute strategic territory plans, and foster key partne...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Innovate sustainable growth strategies as you lead customer acquisition and conversion efforts across diverse channels. Collaborate with teams to optimize performance and drive revenue, balancing long...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$240K - $300K *

Join a dynamic team as you build and manage a diverse portfolio of Consumer Products clients, leveraging your financial expertise to deliver strategic insights and drive business growth in a collabora...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$170K - $190K *

Lead the charge in transforming our AR platform with AI-driven enhancements. As a Senior Product Manager, own strategy and outcomes, delivering impactful business results through experimentation and s...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $170K *

Elevate product management by owning an AI-driven AR platform, ensuring impactful outcomes through strategy and execution. Drive the product lifecycle to enhance customer experience and optimize effic...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$156K - $259K *

Unlock the potential of finance systems by leading a dynamic team skilled in Oracle ERP products. Drive strategy, optimize applications, and support system enhancements to ensure excellence in operati...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $130K *

Shape strategic partnerships by driving growth and insights for enterprise clients, utilizing financial expertise and consultative skills to enhance account health and transform digital collections. L...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.