Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$90K - $100K *

Empower growth by managing and expanding a portfolio of B2B SaaS accounts. Build lasting relationships with finance and IT leaders, drive digital transformation, and collaborate with internal teams to...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $180K *

Engineer and lead a high-performing GTM team focused on AI safety services. Ensure rapid deployment of responsible AI solutions while driving measurable growth in enterprise accounts and shaping marke...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$117K - $150K *

Unlock your potential by leading audience activation initiatives within advanced advertising. Drive strategic growth and foster partnerships while leveraging your extensive industry connections to pro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$180K - $200K *

Join a team that's redefining product marketing by connecting patients with impactful care solutions. Bring your expertise to craft compelling messages, enhance patient experiences, and drive engageme...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$116K - $151K *

Shape the future of regulatory affairs by driving strategies for late-stage development programs. Collaborate across teams to ensure compliance, manage submissions, and support critical milestones in...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$149K - $277K *

Grow your career by leading a high-performing team of technical experts driving AI, data protection, and cloud infrastructure solutions. Influence outcomes through strategic engagements and coaching...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $185K *

Serve as a strategic HR Business Partner for growth-focused go-to-market teams, driving talent strategies, performance management, and organizational design for optimal efficiency and scalability in a...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$200K - $240K *

Champion the Security Solutions Engineering team by leading technical sales strategy, driving execution across diverse technology fields, and fostering customer success through innovative solutions th...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$276K - $345K *

Lead the charge in growing enterprise accounts by driving strategic sales initiatives, cultivating relationships with key decision-makers, and executing effective territory plans to secure new logos a...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$146K - $220K *

Transform customer success by leading a high-performing team of Technical Account Managers. Drive adoption of AI-powered solutions, ensuring value realization for enterprise clients while collaboratin...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$119K - $161K *

Shape the future of product marketing by crafting customer-centric strategies that drive product adoption and collaboration across teams, while leveraging data insights to enhance messaging and positi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$100K - $120K *

Drive impactful marketing strategies to elevate brand presence and enhance client engagement. Collaborate with cross-functional teams to develop innovative campaigns that increase revenue and optimize...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$240K - $270K *

Transform the market access landscape by leading national accounts and formulating strategies that enhance payer relationships and coverage for innovative therapies. Collaborate with cross-functional...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$155K - $180K *

Lead complex global accounts by optimizing delivery frameworks and strategies. Engage with executives to translate business requirements into operational plans, mentor peers, and support AI tools deve...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$230K - $300K *

Lead the transformation of clinical platforms by driving product strategy, overseeing end-to-end development, and ensuring impactful delivery in a highly regulated environment, while collaborating wit...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$244K - $409K *

Transform the future of DevSecOps by leading a global team of Field CTOs, engaging with strategic customers, and shaping technical strategy through impactful insights and collaboration across regions...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Lead the charge in enterprise business development by identifying, developing, and closing large-scale opportunities with top brands while accelerating growth through strategic relationships and innov...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$138K - $202K *

Help us drive revenue growth by establishing and nurturing strategic partnerships with Global Systems Integrators, ensuring successful collaboration and long-term success in a dynamic cloud software e...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$138K - $202K *

Unlock potential by cultivating strategic partnerships to drive revenue growth and propel market expansion. You'll identify, recruit, and enable Global Systems Integrator partners while collaborating...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $121K *

Transform the compliance landscape by leading complex product support, ensuring accuracy in ELD systems, and driving improvements through data analysis and customer engagement. Collaborate with teams...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$178K - $338K *

Redefine financial planning with leadership in Workday Adaptive Planning implementations. Collaborate across teams to enhance reporting, optimize processes, and drive enterprise performance management...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$141K - $184K *

Lead the charge in driving strategic initiatives and operational excellence within product development. As a trusted advisor, mentor others and influence decision-making to transform our products and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$129K - $194K *

Empower customer engagement by crafting and executing account strategies that enhance revenue, drive satisfaction, and foster relationships. Collaborate with cross-functional teams to deliver innovati...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$276K - $345K *

Partner with us to drive sales growth in the data management sector by implementing strategies, collaborating with partners, and exceeding revenue targets through strategic account development and eff...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$117K - $150K *

Drive growth in advanced advertising by engaging clients and agencies through data-driven solutions. Collaborate across teams to enhance audience activation strategies and lead negotiations for new bu...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.