Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$100K - $120K *

Join a dynamic team as a Customer Success Manager, where you'll drive value for clients, manage account strategies, and enhance customer experiences. Lead initiatives to optimize performance, ensure s...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$88K - $105K *

Champion customer success by managing Mid-Market accounts and ensuring that clients fully leverage our software platform, driving satisfaction and growth through strong relationships and strategic ini...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Lead the charge in client relationship management, operational excellence, and team development, while driving service delivery for a portfolio generating $5M-$8M+ in ARR. Collaborate cross-functional...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Lead the charge in delivering exceptional client services for high-value accounts. Develop integrated marketing strategies, oversee multidisciplinary teams, and drive account growth while ensuring qua...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $124K *

Join a dynamic team to drive customer success through strategic partnerships with leading e-commerce brands, ensuring effective campaign execution and operational excellence for optimal growth in a fa...

US-AnywhereRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Drive the product narrative for a comprehensive identity security platform. Lead marketing initiatives across business units while ensuring cohesive messaging and competitive positioning to enhance ma...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$96K - $118K *

Transform client relationships by owning the entire journey from launch to renewal, ensuring seamless implementation and continuous growth. Leverage strong communication and organizational skills to d...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Advance your career by owning customer success plans for strategic enterprise accounts. Lead executive engagement, drive renewals, and identify growth opportunities while ensuring customers realize me...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $125K *

Unlock potential by managing the CEO's priorities, enhancing operations, and fostering relationships across leadership. Thrive in a fast-paced environment, leveraging organizational skills and technol...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$128K - $192K *

Unlock customer success by driving adoption, value realization, and strategic growth for enterprise clients in a fast-paced environment. Collaborate across teams, create measurable outcomes, and ensur...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$145K *

Accelerate progress at our company by driving customer success and engagement. As a Customer Success Manager, you will enhance customer relationships, ensure satisfaction, and guide strategic initiati...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$125K - $187K *

Join us to drive merchant success and revenue growth through strategic relationship management and cross-functional collaboration, ensuring optimal performance of partnerships and delivering exception...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$145K - $175K *

Lead strategic initiatives to enhance customer success, drive product adoption, and foster executive relationships within large enterprise accounts. Collaborate across teams to ensure measurable user...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Drive strategic account management for top-tier restaurant brands, fostering relationships with senior leadership and ensuring their success through innovative solutions and AI integration, while lead...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Tackle customer success challenges as you build relationships with key clients. Drive adoption and retention of analytical solutions in academia and government sectors, while aligning with sales for e...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$160K - $177K *

Join a team that's redefining enterprise data strategy and governance. Lead innovative data initiatives to enhance analytics, architecture, and team performance while driving impactful insights across...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$68K - $92K *

Drive customer success by renewing and expanding relationships within our mid-sized Commercial clients, addressing concerns and achieving revenue targets through proactive engagement and collaboration...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$400K - $450K *

Lead and inspire a high-performing sales team to engage F500 executives, driving complex sales cycles and fostering deep relationships to maximize revenue growth in the enterprise sector...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Redefine enterprise customer engagement by owning strategic account growth and retention. Drive the acceleration of Tealium's presence in key accounts through innovative solutions, maintaining strong...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $90K *

Optimize client success by managing key accounts, fostering relationships, and delivering actionable performance insights. Collaborate effectively with cross-functional teams to enhance client retenti...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $110K *

Drive customer success by building trusted relationships, guiding clients in achieving measurable value from solutions, and collaborating cross-functionally to enhance experiences and retention in a d...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Transform customer onboarding by leading a high-performing team to optimize software adoption and payment utilization while enhancing the customer experience and driving revenue growth. Collaborate cr...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $100K *

Support a high-performing team to drive customer growth and retention, enhance strategic alignment, and architect innovative expansion strategies for over 14,000 clients, focusing on product adoption...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$95K - $115K *

Accelerate client success as you nurture relationships, drive adoption, and ensure measurable value. Manage enterprise accounts with a focus on aligning solutions to business goals and enhancing overa...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Unlock opportunities in the medical field by leading the development of impactful scientific communications, ensuring accuracy, and collaborating with diverse teams to enhance marketing efforts and dr...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.