Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$220K - $240K *
Drive data-inspired insights to enhance product strategy and customer experiences. Lead a cross-functional team, influencing business decisions through analytics while fostering a culture of innovatio...
2 weeks ago
Director, GTM Business Operations
$148K - $265K *
Join a team that's driving strategic growth for the Commercial and Mid-market segments. You'll partner with sales leaders, analyze business performance, and lead initiatives to optimize impact and exc...
1 week ago
$75K - $100K *
Accelerate client success by managing relationships, driving growth, and developing strategic insights with a diverse portfolio of clients across fintech and enterprise sectors to achieve mutual succe...
2 days ago
$80K - $110K *
Elevate client relationships as you manage a diverse portfolio, drive engagement, and achieve clinical outcomes. You'll collaborate proactively to enhance service offerings while ensuring client satis...
3 weeks ago
Customer Success AI Operations Lead
$78K - $117K *
Build innovative AI-driven workflows and automation to enhance Customer Success operations. Collaborate cross-functionally to streamline processes and improve efficiency, directly impacting customer e...
Yesterday
$80K - $120K *
Lead the Customer Success team to build strong relationships, ensure client satisfaction, and drive product adoption and retention. Collaborate with stakeholders to align business goals, deliver value...
1 week ago
Sr. Principal Technical Product Marketing Manager
$193K - $230K *
Drive the go-to-market strategy for the Foundation pillar, shaping messaging, positioning, and technical narratives. You'll translate complex product capabilities into engaging stories that resonate w...
Today
Senior Customer Success Manager
$100K - $130K *
Empower customer success by managing SMB and midmarket portfolios, fostering relationships, ensuring retention, and driving growth through tailored solutions. Collaborate cross-functionally to enhance...
Yesterday
Director, Enterprise Program Management
$220K - $250K *
Engage as a key leader overseeing a major enterprise SaaS program, ensuring alignment across multi-workstream teams, and building strong relationships with strategic stakeholders for successful implem...
2 weeks ago
Senior Customer Success Manager
$135K - $165K *
Partner with us to enhance customer success through strategic account management, driving adoption of our platform while fostering relationships with senior executives to expand commercial portfolios...
1 week ago
Customer Success Manager Large Law Accounts (Legal Tech)
$71K - $119K *
Lead the transformation of legal workflows in large law firms, driving customer success through strategic guidance, technology adoption, and relationship-building to ensure measurable value and enhanc...
2 weeks ago
Customer Success Manager, Agency Partnerships
$100K - $115K *
Empower agency partners by providing expert consultation and support to enhance marketing strategies, solve technical issues, and ensure a superior customer experience within a dynamic and fast-paced...
Reposted 3 weeks ago
Customer Success Manager (Enterprise), Max
$92K - $139K *
Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...
2 weeks ago
Strategic Partnerships Director
$164K - $177K *
Lead the charge in building and scaling a high-value partner ecosystem within the healthcare safety-net, negotiating complex agreements, and driving measurable growth and patient impact through strate...
4 weeks ago
$171K - $256K *
Join a team that's driving customer success through strategic account management, innovative solutions, and cross-functional collaboration to enhance satisfaction and profitability across diverse cust...
1 week ago
Director, Strategy & Operations, Consumer
$169K - $298K *
Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...
Reposted 2 weeks ago
Senior Customer Success Manager (New York)
$120K - $150K *
Shape the future of legal tech by driving customer success with AI. Own client relationships, enhance engagement, and transform user insights into actionable product improvements, all while collaborat...
1 week ago
$160K - $170K *
Champion customer success through effective adoption of an AI Governance Platform, managing projects and driving outcomes to enhance long-term value for enterprise clients while collaborating cross-fu...
Reposted 2 weeks ago
$125K - $150K *
Drive impactful delivery across teams by transforming strategy into tangible outcomes. Collaborate closely with stakeholders, manage dependencies, and mentor delivery talent to enhance team capabiliti...
3 weeks ago
$95K - $110K *
Shape customer success by engaging clients to drive retention and growth. You will manage relationships, advocate for their needs, and utilize data insights to enhance their experience while navigatin...
Reposted 3 weeks ago
$120K - $180K *
Transform client relationships by leading cross-functional teams to execute and analyze digital marketing campaigns while driving initiatives for innovative solutions and maintaining client satisfacti...
3 weeks ago
Sr. Director, Solutions Consulting
$100K - $225K *
Elevate business outcomes by leading enterprise solutions consulting, driving strategy alignment between sales, product, and operations to enhance deal execution and scalability. Own launch readiness...
Yesterday
$75K - $90K *
Grow strategic account relationships and revenue through consultative sales. Develop account plans, coordinate resources, and ensure customer satisfaction while analyzing trends to drive business impr...
Reposted 1 week ago
$96K - $137K *
Explore a leadership role where you'll manage high-value client portfolios, drive growth, and deliver integrated solutions. Collaborate across teams to achieve both client success and internal excelle...
4 weeks ago
$110K - $140K *
Grow your career with a strategic role that champions client success while leading integrated, multi-channel planning and execution. Collaborate cross-functionally to ensure measurable outcomes and dr...
Reposted 1 week ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.