Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$120K - $180K *

Empower your career by leading new business development in the BFSI sector. Use your expertise to build strategic partnerships and drive new client acquisitions with C-level executives across banking...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $130K *

Transform customer implementations by leading cross-functional teams on complex projects. Own the entire lifecycle from sales handoff to deployment, ensuring exceptional experiences as you manage mult...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $164K *

Drive the AI product strategy and roadmap, ensuring alignment with high-value customer needs while overseeing the incubation and validation of innovative AI solutions that deliver measurable business...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$154K - $168K *

Join a team that drives strategic pricing initiatives to optimize commercial outcomes for complex deals. Collaborate with cross-functional teams to develop value-based pricing strategies that enhance...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $95K *

Empower clinical operations as a strategic HR partner, aligning workforce initiatives with business goals, optimizing performance management, and ensuring compliance in a fast-paced, multi-state healt...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$152K - $283K *

Join a team that's redefining product launch success in the life sciences sector, driving strategic initiatives and collaborating cross-functionally to enhance customer engagement, operational excelle...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$134K - $175K *

Join a team that's redefining customer onboarding in tech. Drive data integrations, EHR connectivity, and platform configurations for enterprise clients, ensuring seamless implementation and long-term...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Lead the charge in revolutionizing Marketing Science through AI-driven automation, delivering expert planning and measurement solutions at scale while fostering cross-functional collaboration to solve...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$300K - $360K *

Tackle complex sales cycles as an Account Executive, driving cloud data security solutions. Utilize your expertise to build executive relationships and deliver customer-focused strategies, ensuring al...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Inspire innovative digital learning experiences in math education, leading a talented team of Learning Experience Designers to create engaging, impactful resources grounded in research, collaboration...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Lead the charge in operational excellence by enhancing global supply chain, logistics, and inventory processes. Shape strategic initiatives to optimize fulfillment, improve compliance, and drive cross...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$152K - $190K *

Join a dynamic team to lead strategic digital and AI initiatives, strengthen client relationships, and drive impactful outcomes across evolving project landscapes. Cultivate partnerships while oversee...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $130K *

Lead the charge in delivering transformative program success by managing high-stakes client relationships and ensuring alignment with strategic goals and compliance. Drive effective governance, collab...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$163K *

Lead the charge in executing major capital projects from concept to handover, ensuring compliance, managing budgets, and fostering cross-functional collaboration to drive productivity and innovation t...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $140K *

Transform the operational backbone of post-sales teams by leading the strategy, systems, processes, and analytics for Customer Success and Solution Design. Dive deep into business needs and drive impr...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$173K - $250K *

Lead innovative clinical management initiatives to enhance healthcare quality, ensuring compliance with all regulations while managing utilization trends and overseeing medical necessity reviews in a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$64K - $96K *

Transform customer relations by managing small accounts and engaging leads. Collaborate with Sales and Marketing to enhance overall customer experience while adapting to evolving processes and priorit...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$120K - $150K *

Champion innovative strategies to drive operational excellence in value-based care. Lead a talented team to execute market initiatives, manage payer contracts, and enhance growth metrics across divers...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$70K - $95K *

Drive impactful marketing initiatives by planning and executing multi-channel campaigns. Collaborate with leadership and partners to enhance customer engagement, retention, and brand visibility in a d...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $120K *

Lead the charge in business development by establishing new accounts and coordinating product introductions across a dynamic territory. Engage proactively with clients and stakeholders to transform ur...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Business Services

$130K - $180K *

Join our team to lead integrated communications, amplifying brand awareness across diverse audiences using innovative strategies in AI, security, and B2B markets. Drive impactful narratives through co...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Deliver exceptional partner solutions by architecting strategic partnerships, driving alignment across teams, and building innovative programs to enhance commercial and public-sector revenue growth. B...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$143K - $197K *

Advance your career by leading a global team dedicated to optimizing customer relationships, driving strategic initiatives, and managing operations for high-revenue accounts. Your role will entail pro...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$101K - $169K *

Build and manage a high-performing team of Account Executives focused on client acquisition. Oversee sales pipelines and reports, ensuring targets are met and resources are provided for success in the...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $115K *

Champion end-to-end service delivery across IT projects, ensuring seamless onboarding, exceptional quality, and proactive leadership of cross-functional teams while managing project financials to driv...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.