Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$110K - $130K *

Explore opportunities to drive growth and maintain key enterprise accounts, utilizing advanced identity management solutions while fostering executive-level relationships to achieve sales quotas and i...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$165K - $179K *

Join a team that's central to workforce excellence, leading resource planning across diverse functions. Guide a talented team, ensure forecast accuracy, and partner with leadership to drive strategic...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $275K *

Join a team that's shaping operational excellence in the Aerospace & Defense sector. Drive strategic initiatives in global manufacturing, supply chain, and quality management while fostering innovatio...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$120K - $150K *

Tackle strategic operations and HR leadership as a trusted partner to the President. Blend high-level judgment with hands-on execution to optimize workflows, enhance team alignment, and support organi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $115K *

Drive revenue growth by onboarding practice partners, training staff, and managing accounts effectively. Thrive in a fast-paced environment, demonstrating excellent sales skills and achieving key perf...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$61K - $102K *

Transform customer training experiences by leveraging your expertise in CensiTrac and sterile processing. Drive effective communication and support to enhance service delivery while collaborating with...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Elevate project success by leading cost management processes, building strong client relationships, and fostering team collaboration. Take charge of your career in a dynamic environment where your exp...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $100K *

Champion client success by delivering operational support and insights to enhance service quality. Collaborate with Client Managers and engage in skill development to streamline processes, resolve cli...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$78K - $120K *

Transform claims operations as you empower clients by driving adoption of innovative solutions, optimizing processes, and enhancing business outcomes in the First Party Casualty landscape across vario...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$112K - $187K *

Help us elevate workforce skills by designing impactful learning experiences. Collaborate with teams to translate business needs into innovative, AI-driven solutions that enhance performance and drive...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$269K - $349K *

Elevate global brand strategies for oncology therapies, leading cross-functional teams to ensure successful product launches and lifecycle management across multiple markets for innovative solid tumor...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$106K - $120K *

Manage strategic relationships with employer clients, driving engagement and retention while optimizing net revenue and client success outcomes through cross-functional collaboration and insights-driv...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$205K - $278K *

Advance the product strategy for a cutting-edge SIEM solution, integrating market insights and customer needs into actionable roadmaps. Collaborate with global teams to drive innovative developments i...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$149K - $201K *

Unlock operational readiness by coordinating cross-functional teams to implement product changes and launching innovative go-to-market strategies. This role ensures seamless execution across the busin...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Support cross-functional alignment for product launches and operational readiness by translating product decisions into actionable GTM motions. Foster collaboration and improve processes to ensure sea...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Consumer Technology

$177K - $266K *

Shape the future of oncology marketing by leading strategy and execution across US & Canada. Drive growth through innovative campaigns and enhance customer engagement by collaborating with cross-funct...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$173K - $259K *

Champion a centralized executive recruiting function to attract and hire top-tier leadership talent globally. Drive excellence in hiring practices and build robust talent pipelines to sustain company...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Staffing

$80K - $95K *

Transform incident resolution as you handle technical support for a dynamic SaaS platform, ensuring timely restoration of services while closely collaborating with product teams to prevent future issu...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $150K *

Transform complex marketing initiatives into streamlined operations, coordinating cross-functional teams and managing digital communications. Drive project timelines, enhance workflows, and support su...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$137K - $179K *

Drive innovative technical solutions by partnering with sales teams to address complex client needs and elevate engineering workflows, ensuring successful integration of products throughout the sales...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$285K - $300K *

Shape the future of integrated brand strategy across interconnected healthcare business units. Leverage your mastery of creative and media strategy to drive cohesive narratives and inspire cross-funct...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$258K - $358K *

Transform industry strategy by building a global team of Advisors to drive business outcomes through Contract Intelligence and AI. Collaborate with cross-functional leaders to elevate customer engagem...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Enterprise Technology

$170K - $220K *

Drive innovation and excellence by leading infrastructure platforms in a hybrid cloud environment. Oversee teams and ensure optimal performance, scalability, and security while partnering across funct...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $165K *

Lead the charge in driving corporate wellness solutions by securing new business opportunities and fostering relationships with Mid-Market to Enterprise clients, while achieving sales targets and cont...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Unlock potential by leading new product introductions in a dynamic healthcare software environment. Drive end-to-end orchestration from product concept to market launch, ensuring operational readiness...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.