Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$220K - $250K *

Deliver growth by driving new business opportunities in the mid-market segment. You'll manage the full sales cycle, from prospecting to closing, while building relationships and utilizing CRM tools to...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $215K *

Unlock potential by leading a dynamic team driving global demand generation strategies. Oversee the end-to-end demand process, managing budget and pipeline while fostering cross-functional collaborati...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$130K - $195K *

Lead the design and implementation of comprehensive training programs to enhance the effectiveness of customer-facing teams in navigating complex accounts, driving sales performance, and optimizing bu...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Engage your expertise to lead end-to-end U.S. vaccine distribution, managing logistics, compliance, and third-party partnerships to ensure efficient, cost-effective delivery while driving operational...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$85K - $100K *

Empower your career by driving client growth through insightful data analysis and strategic relationship building. Collaborate with diverse teams to deliver actionable insights, enhance client success...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$160K - $200K *

Elevate pharmacy partnerships as you lead strategic initiatives, drive growth, and enhance client satisfaction. Collaborate closely with executives and cross-functional teams to cultivate relationship...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $175K *

Transform IT operations by establishing automated, self-service systems while ensuring ISO compliance. As a crucial partner across functions, you'll enhance security protocols, streamline workflows, a...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Deliver strategic enterprise sales initiatives by driving new business, nurturing key client relationships, and leveraging technical resources to capture major accounts across North America and expand...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$208K - $347K *

Reimagine our data platform as you lead architectural strategy and execution. Drive transformative AI initiatives while collaborating with cross-functional teams to ensure alignment and efficiency in...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$285K - $385K *

Drive the U.S. Patient Access strategy, enhancing patient access through partnerships, analytics, and effective operations for a commercial portfolio. Lead cross-functional teams to improve experience...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$156K - $190K *

Lead the development and optimization of innovative business banking products, aligning member needs and strategic goals. Drive cross-functional collaboration and manage product lifecycles to create m...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$237K - $380K *

Reimagine the future of cloud networking by leading a sales engineering team to drive product adoption and customer satisfaction across major GCN accounts, collaborating with cross-functional teams to...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$141K - $283K *

Lead the charge in defining and executing the product strategy and roadmap for PSAO solutions, enhancing customer experience and ensuring compliance while managing cross-functional partnerships for co...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$85K - $100K *

Transform healthcare relationships by engaging providers in Utilization Management, enhancing compliance and patient outcomes through education and strategic support. Drive program success and foster...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$128K - $150K *

Support executive leadership by managing a dynamic workload that blends strategic partnership, administrative tasks, and office operations, enabling our CEO to focus on business priorities and fosteri...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$296K - $320K *

Empower your career by managing strategic accounts in a fast-paced environment. Drive contract negotiations, monitor account health, and identify growth opportunities while collaborating across teams...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $220K *

Design and optimize the operating rhythm that unifies the GRC product team, driving effective launch processes and enhancing cross-functional collaboration between Product, Marketing, and other teams...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in defining and executing innovative product strategies to modernize health engagement platforms. Collaborate cross-functionally to balance market trends, client needs, and technology...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $160K *

Reimagine workforce solutions by leading complex tech implementations, bridging customer needs with product capabilities, and providing strategic insights to foster long-term success and adoption acro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$104K - $156K *

Champion client success by leading implementation projects and driving operational excellence. Collaborate cross-functionally to deliver tailored solutions that align with client goals, ensuring trans...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$486K - $500K+*

Lead the charge in building a world-class global Security Solutions Architecture team, defining technical strategies and methodologies to drive consistent, robust engagements with top-tier clients, wh...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$139K - $235K *

Lead the charge in defining and executing a global social media strategy, fostering engagement across platforms while guiding a team to elevate GitLab's voice and impact in the software development la...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$80K - $95K *

Drive growth by leveraging innovative SaaS solutions, building strong relationships, and meeting sales targets in a dynamic environment focused on transformative GTM strategies and customer success...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Elevate your career by leading impactful marketing strategies focused on AI integration. Collaborate with cross-functional teams to shape messaging, drive campaigns, and enhance brand visibility, whil...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Drive impactful marketing initiatives by planning and executing multi-channel campaigns. Collaborate with leadership and partners to enhance customer engagement, retention, and brand visibility in a d...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.