Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$90K - $130K *

Transform the future of ecommerce by owning the strategy, P&L, and results for Shopify and TikTok Shop. Drive growth to $20M+ within 18 months while leading a high-performing team to execute innovativ...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Consumer Technology

$144K - $159K *

Drive success by leading a high-performing sales team, focusing on coaching, pipeline integrity, and cultural development to achieve significant revenue growth and team alignment with company goals...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Drive strategic content excellence by leading a high-performing team, translating insights into compelling narratives that align with enterprise priorities and market differentiation. Collaborate with...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Transform strategic insights into compelling content narratives. Lead a high-performing team, aligning messaging with business priorities while overseeing content quality and delivery. Drive collabora...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$103K - $143K *

Join a team that's revolutionizing revenue enablement by developing essential training, playbooks, and communication strategies for sales success across Supply and Partnerships, driving growth and per...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$275K - $350K *

Innovate and drive new revenue by selling expert data solutions to AI labs and healthcare companies. Build relationships with technical decision-makers to enhance model training and evaluation through...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$145K - $165K *

Reimagine our go-to-market strategies for emerging products and partnerships, collaborating across teams to craft compelling narratives and scalable growth plans that highlight product value for our c...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $180K *

Contribute to legal strategy and compliance by building a legal function to support company growth. Collaborate cross-functionally to navigate regulatory challenges and streamline agreements to enhanc...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$158K - $205K *

Help us redefine the future of biologics business development by driving new customer relationships and revenue growth in the US West territory, while collaborating cross-functionally and promoting in...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$163K - $192K *

Drive significant growth in planned giving operations while leading a dedicated team. Shape strategic fundraising initiatives to cultivate relationships with high-value donors, ensuring alignment with...

US-AnywhereRemote

Reposted 6 days ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$112K - $193K *

Elevate your career by leveraging actuarial expertise to drive strategic health benefit solutions. Collaborate with sales and account teams, analyze financial data, and recommend enhancements that opt...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $200K *

Shape the future of tax strategy by leading reporting, compliance, and audits while ensuring seamless collaboration across teams and external partners. Drive operational efficiency and navigate comple...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$90K - $120K *

Transform client engagement through strategic account management, driving growth and innovation in digital marketing solutions for a diverse portfolio of enterprises, including Fortune 500 companies...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$165K - $230K *

Shape the future of strategic sales initiatives by leading innovative outreach programs, enhancing competitive insights, and collaborating with executives to drive data-informed growth and maximize re...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$130K - $180K *

Engage with enterprise customers to drive revenue growth, foster lasting relationships, and lead strategic initiatives that align with company goals. Leverage your expertise in data solutions to trans...

US-AnywhereRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$80K - $100K *

Drive client success by managing key accounts, fostering long-term relationships, and delivering strategic solutions. Utilize your expertise in account management to exceed client expectations, grow r...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$93K - $159K *

Join a team that shapes the future of product demonstrations by leading customized environments and engaging directly with sales and product teams to enhance our customer experience in the banking and...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $180K *

Analyze and lead product and marketing analytics initiatives, guiding strategic decisions with data-driven insights. Collaborate with cross-functional teams to optimize performance, retention, and inv...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Healthcare

$120K - $140K *

Shape growth in the US Mid-Market by leading full-cycle sales, targeting companies under 5,000 employees, and driving new business. Collaborate with internal teams, manage relationships, and achieve s...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Partner with us to lead transformative Salesforce solutions in financial services. As a trusted advisor, you'll guide architectural strategies and ensure successful implementation, focusing on innovat...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Lead impactful enablement initiatives driving sales performance and customer success. Collaborate with teams across functions to develop strategies that enhance customer experiences, using data to inf...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$79K - $127K *

Transform product portfolio operations by developing resources and monitoring model adoption within the Product Management lifecycle. Collaborate effectively with teams to enhance productivity and str...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $180K *

Transform your career by leading a Solutions Engineering team, guiding complex pre-sales solutioning, and enhancing customer integration experiences while driving a consistent and efficient implementa...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$85K - $162K *

Unlock potential by designing and implementing tailored Salesforce solutions and architecture, supporting iterative development cycles, and creating technical documentation to enhance client operation...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$180K - $250K *

Shape your career by leading the commercialization of a groundbreaking therapy. Drive strategy, develop partnerships, and ensure execution excellence in sales, fostering collaboration across teams for...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.