Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$110K - $130K *

Lead the design and deployment of processes to enhance organizational performance, improve patient access to medications, and drive operational excellence, while providing strategic recommendations an...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$170K - $190K *

Join our dynamic team to shape client strategies through advanced analytics, driving actionable insights and measurable outcomes. Lead initiatives that transform data into compelling narratives, foste...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Business Services

$148K - $217K *

Shape legal strategy for a global Customer Success team by leading contract negotiation, dispute resolution, and compliance, empowering commercial teams through streamlined processes and self-service...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$95K - $112K *

Drive customer engagement and success by managing a portfolio with data-driven strategies. Enhance adoption, retention, and growth through targeted digital campaigns while collaborating across teams t...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$125K - $150K *

Shape the future by driving AI product development in identity security. Collaborate across teams to translate market insights into impactful solutions, ensuring enterprise-grade products that address...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$98K - $143K *

Champion client success by driving strategic relationships and delivering tailored solutions that optimize engagement and long-term satisfaction within a fast-paced, innovative environment...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $131K *

Support strategic growth initiatives by collaborating with diverse teams to enhance Go-To-Market efficiency, optimize resources, and drive revenue improvements in a dynamic, fast-paced environment foc...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$131K - $150K *

Lead strategic product marketing initiatives by shaping messaging and positioning to drive market impact, enhance customer engagement, and collaborate cross-functionally with sales and brand teams for...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in transforming Cloud Operations by driving operational health, stability, and performance for our Enterprise Imaging cloud platform, ensuring compliance, and fostering innovation thro...

US-AnywhereRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Transform account strategy execution by driving growth, improving relationships, and aligning cross-functional teams with customer objectives to ensure long-term partnership success and profitability...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$150K - $180K *

Shape the future of our marketing strategy by leading multi-channel initiatives to enhance brand visibility and drive customer acquisition within the cloud ecosystem. Collaborate with executive leader...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$86K - $125K *

Join a team that's dedicated to enhancing behavioral health provider engagement through management, coaching, and strategic relationship building. Oversee operations and ensure compliance while drivin...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$160K - $200K *

Champion growth in the Travel and Hospitality sector by leading a high-performing sales team, driving complex enterprise solutions, and executing innovative market strategies to enhance client engagem...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$140K - $180K *

Make your mark by leading growth initiatives across Canada and the UK. Drive strategy for performance marketing, manage cross-channel campaigns, and optimize D2C operations while collaborating with gl...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$92K - $174K *

Drive exceptional user experiences by leading design workstreams from research to delivery. Collaborate with clients and multidisciplinary teams to create innovative solutions for complex human/AI int...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$280K - $320K *

Lead strategic account growth by directly driving revenue and fostering executive client relationships within a defined portfolio, while collaborating with specialized sales and support teams to ensur...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Partner with us to lead the strategic integration of Managed Services acquisitions, ensuring operational maturity while maintaining customer relationships. Drive transformation across teams, guiding c...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$140K - $170K *

Manage high-impact initiatives to drive revenue growth and customer engagement through strategic experimentation, optimizing pricing models and subscriptions, while collaborating across functions to e...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$149K - $213K *

Elevate your career by leading cross-functional teams to drive successful product launches. This role emphasizes collaboration, strategic planning, and operational readiness to enhance product offerin...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $201K *

Elevate organizational performance by leading a strategic HR team in a complex, multi-unit retail environment, driving talent development, workforce effectiveness, and fostering a culture of innovatio...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$250K - $300K *

Join our team to redefine the future of commerce by shaping and executing the product strategy for a global cloud marketplace, influencing partner experiences, driving operational excellence, and leve...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Elevate your career by leading client relationships and driving revenue growth for consumer product brands in the D2C ecommerce space. Utilize your expertise to coach teams, innovate strategies, and o...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$82K - $120K *

Lead a dynamic HR compliance team ensuring global processes are aligned with Federal and State laws. Collaborate with legal teams to maintain data integrity, manage U.S. Immigration cases, and develop...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Oversee comprehensive data management activities for clinical trials, ensuring the development, implementation, and integrity of databases. Collaborate cross-functionally while maintaining compliance...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$135K - $140K *

Empower healthcare transformation by driving growth and partnerships. Collaborate with executives to expand the Centering® model's reach, leveraging clinical insight and business acumen to foster impa...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.