Job Description:

Job Title: Senior Director, FSAAS Strategic Account Lead

Location: Remote | USA, Canada

Reports to: Vice President, Financial Services Sales

Employment Type: Full-time

This is a new vacancy

About the Role:

The Senior Director, FSAAS Strategic Account Lead (Producing), is a strategic sales leader responsible for driving direct revenue while collaborating with a focused team of experienced specialist sellers and Customer Success professionals. This role balances personal selling, cross-functional coordination, and executive-level client engagement, with an emphasis on high-value opportunities within a defined portfolio of strategic accounts.

This position is ideal for a proven enterprise seller with strong executive engagement and account orchestration skills, as well as a commitment to delivering exceptional customer outcomes. The Senior Director, FSAAS Strategic Account Lead (Producing), supports JD Power's largest and most strategic financial services customers while serving as a hands-on contributor to FSAAS bookings growth, retention, and overall client success.

The Impact You Will Have in This Role:

In this role, you will directly drive bookings performance while partnering with a team of specialist sellers focused on long-term customer success and business growth. Your involvement in strategic opportunities will accelerate revenue growth, model best-in-class enterprise selling practices, and support your specialist colleagues through effective account planning and collaboration. You will also play a critical role in driving customer retention, expanding existing relationships, and maintaining exceptional levels of customer satisfaction.

What You'll Be Doing in This Role:

Direct Revenue Generation
• Own an individual sales quota focused on high-value new business and expansion opportunities.
• Drive cross-sell and upsell growth within existing customer accounts.
• Lead complex, strategic sales cycles involving senior customer stakeholders and executives.
• Partner with Specialist Sellers, Customer Solutions, Product, Marketing, and Customer Success teams to deliver compelling customer outcomes.

Strategic Account Leadership & Coordination
• Own and lead the overall account strategy for assigned strategic clients.
• Partner with an experienced team of specialist sellers representing the FSAAS product portfolio within the financial services segment.
• Establish priorities, coordinate pursuits, and drive alignment across account teams and opportunities.
• Facilitate collaboration, information sharing, and execution across internal stakeholders.

Customer Engagement & Executive Relationships
• Develop and execute comprehensive account plans aligned to customer business objectives and growth priorities.
• Build and maintain executive-level relationships across customer business, operations, product, and procurement organizations.
• Conduct regular strategic business reviews with senior client stakeholders.
• Coordinate executive engagement opportunities between customer leadership teams and JD Power executives.

Cross-Functional & Peer Engagement
• Serve as the primary point of alignment across internal JD Power stakeholders.
• Collaborate closely with specialist sellers and functional partners.
• Contribute market insights and customer feedback to strategy, product development, and go-to-market initiatives.
• Identify whitespace opportunities, emerging customer needs, and growth areas across assigned accounts.

Time Allocation (Guiding Principle)
• Majority of time: Direct selling and customer engagement.
• Meaningful portion: Strategic account planning, team coordination, and peer collaboration.
• Remaining time: Partnering with Customer Success, Customer Solutions, and Product teams to share market intelligence and develop integrated customer solutions.

Metrics & Measures of Success
• Achievement of individual sales quota.
• Achievement of account Annual Recurring Revenue (ARR) target.
• Quality, progression, and velocity of strategic opportunities.
• Contribution to overall bookings growth and deal success through collaboration with specialist sellers.
• Effectiveness of account coordination and deal execution.
• Strength of executive relationships across assigned customer accounts.
• Customer retention, expansion, and satisfaction outcomes.

Required Qualifications:
• 10+ years of enterprise B2B sales experience with a proven track record of success.
• Experience selling complex solutions to senior decision-makers and executive stakeholders in financial services.
• Strong business acumen and knowledge of the financial services industry.
• Ability to balance individual performance with effective cross-functional collaboration.
• Exceptional communication, relationship-building, and executive presence skills.

Up to 20-30% travel based.

Compensation and Benefits

This position has a Total Target Compensation (TTC) range of $275,000 - $300,000 CAD / $280,000 - $320,000 USDper year, inclusive of base salary and target incentive opportunity. This position has uncapped earnings potential based upon sales commission plan achievement. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee's compensation within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location.

Eligible employees may participate in medical, dental, vision, disability, life insurance, retirement savings programs, paid time off, wellness programs, and other company-sponsored benefits. Benefits vary by country and employment status.