Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$130K - $160K *

Champion a high-performing Account Management team, driving growth and renewals. Own key accounts while coaching your team to enhance client relationships and deliver exceptional value, focusing on pi...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$64K - $103K *

Join a team that's committed to driving project success through effective management of timelines, budgets, and stakeholder communication. Collaborate cross-functionally, manage risks, and enhance pro...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$160K - $200K *

Elevate pricing strategy across a diverse portfolio by owning monetization, governance, and value packaging. Collaborate with peers and drive commercial readiness, ensuring competitive positioning and...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$108K - $180K *

Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$115K - $194K *

Join a strategic team as you oversee complex web projects, drive digital initiatives, and promote best practices, all while collaborating across functions. Make a real-world impact while shaping the f...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Join a team that's dedicated to transforming airline account management. In this role, you'll build trusted relationships with senior stakeholders, crafting strategies that drive revenue and growth wh...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$86K - $138K *

Lead the charge in defining and executing a comprehensive product strategy, driving value across product portfolios. Collaborate with key stakeholders to align strategic vision while overseeing perfor...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$112K - $143K *

Develop strategic relationships as a Technical Customer Success Manager, driving customer adoption and satisfaction through technical expertise and business insight, while collaborating across teams t...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Drive strategic technical support for channel partners by leveraging your expertise in complex enterprise solutions across LATAM, fostering relationships, and enhancing sales interactions for optimal...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$118K - $196K *

Deliver optimized Workday solutions through assessments, deployments, and client engagements. Lead design sessions, streamline processes, and enhance customer satisfaction in a collaborative and innov...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Champion growth by expanding existing customer subscriptions and fostering relationships within the Food & Beverage industry. Collaborate with teams to deliver innovative solutions while achieving amb...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$120K - $140K *

Optimize the bridge between Sales and Services in this dynamic role, ensuring effective communication and collaboration throughout the implementation process. Lead scoping, risk assessment, and custom...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$109K - $211K *

Join a dynamic team to shape policy strategies and funding opportunities that enhance public sector technology adoption. This cross-functional role requires coalition-building skills and in-depth know...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Drive success as a customer engagement leader. Own key accounts, manage cross-functional teams, and enhance client outcomes with strategic insights across the customer lifecycle in a fast-paced, colla...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$160K - $200K *

Shape the future of data center construction by leading a diverse team to optimize project success and deliver unparalleled infrastructure at scale. Drive collaboration, safety, and quality across all...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$194K - $361K *

Champion the design and governance of semantic models and knowledge graphs, collaborating with cross-functional teams to enhance AI and data capabilities, driving enterprise intelligence and interoper...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $170K *

Collaborate with cross-functional teams to optimize product experiences for clinicians, driving AI-native solutions for teletherapy services that enhance support for children with diverse needs while...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$319K - $479K *

Shape the future of AI and data science in operations and finance. Lead a dynamic team to innovate and optimize with data-driven solutions that enhance business efficiency and analytics, while driving...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$144K - $180K *

Manage the development of our Client Communications Service, driving growth and efficiency through product strategy, collaboration with teams, and oversight of the roadmap from concept to launch, ensu...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$152K - $283K *

Join a team that's driving metadata excellence to transform healthcare data. Collaborate with cross-functional leaders to enhance enterprise data integrity and unlock insights that improve patient out...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$186K - $202K *

Accelerate progress at a leading BPaaS firm by providing strategic legal counsel, drafting and negotiating complex agreements, and ensuring compliance with regulatory standards in a dynamic, fast-pace...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$100K - $125K *

Champion the development of healthcare marketing tools by guiding cross-functional teams through the product lifecycle, driving innovative features and optimizing user experiences to enhance HCP engag...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $100K *

Empower customer success post-implementation by supporting platform adoption, executing workflows, and driving operational efficiency through hands-on managed services and cross-functional collaborati...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$140K - $175K *

Drive market expansion as a commercial leader, building relationships and delivering revenue growth while establishing a strong presence in the healthcare community and executing strategic plans align...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Help us drive project success by managing changes, costs, and schedules on large-scale projects. Collaborate with diverse teams and clients to optimize performance and ensure best value while nurturin...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.