Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$90K - $100K *

Optimize customer engagement by managing custom software solutions and integrations. Leverage your technical skills in a dynamic role that blends consulting and project management to ensure successful...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $128K *

Join a team that's dedicated to shaping trusted data solutions, owning product impact across complex datasets. You'll collaborate cross-functionally to prioritize and define data needs, driving qualit...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$168K - $219K *

Explore new heights in your career by optimizing growth in strategic enterprise accounts, maximizing revenue streams, and strengthening customer relationships with innovative solutions for major globa...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$136K - $170K *

Unlock potential as you drive large-scale client implementations and product enhancements. Own the delivery lifecycle, lead cross-functional teams, and bridge the gap between client needs and technolo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Lead the charge in transforming data into strategic narratives, collaborating across departments to enhance decision-making and drive sales growth. This role requires a keen analytical mindset and exc...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$161K - $269K *

Elevate sales success by leading a high-performing team to exceed revenue targets. Drive growth and customer experience by leveraging your expertise in enterprise software and effective coaching in a...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Drive transformative contact center solutions by leading cross-functional teams, engaging stakeholders, and translating business needs into actionable product roadmaps, while mentoring and cultivating...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$285K - $365K *

Lead cross-functional safety strategies for a franchise area, ensuring high-quality execution across compounds. Collaborate with stakeholders, oversee safety activities, and mentor Safety Science team...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$142K - $195K *

Lead impactful Workday & people systems initiatives, optimizing configurations and driving scalable solutions. Collaborate with stakeholders to ensure data integrity and enhance user experience, all w...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$300K - $350K *

Champion global enterprise account growth by driving new use-case adoption and building technical trust across key stakeholders in a Fortune 15 organization. Collaborate with teams to fortify relation...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$235K - $318K *

Help us redefine the future of design systems by leading the strategy and execution that will provide high-quality, coherent multi-product experiences at scale, ensuring excellence in interaction patt...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$120K - $150K *

Elevate your career by leading a dynamic sales team, driving strategic growth in telecommunications, and fostering key executive relationships while exceeding revenue targets and ensuring customer sat...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$85K - $90K *

Transform the consumer engagement landscape by leading omni-channel communication strategies that enhance experiences, drive compliance, and maximize performance through data-driven decision-making an...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $130K *

Drive the evolution of our SaaS employee performance management products by collaborating across teams to enhance the product roadmap, define innovative features, and ensure successful agile developme...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$162K - $215K *

Empower the future of data by strategically owning and enhancing our Enterprise Data Platform. Drive its capabilities for AI integration, governance, and user satisfaction to ensure it meets the needs...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$250K - $300K *

Champion strategic growth by leading the charge to secure complex health system accounts. Drive transformative deals with hands-on coaching, leveraging deep relationships and expertise to elevate team...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$110K - $171K *

Advance business growth and improve customer experiences by driving sales of innovative communications solutions within a designated territory, while collaborating with partners and internal teams to...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $130K *

Lead the charge in developing innovative go-to-market strategies for e-commerce and thrift retail solutions. Collaborate cross-functionally to clearly articulate product value, drive market adoption...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $100K *

Accelerate progress at franchise locations by fostering the adoption and optimization of sales training and processes, ensuring revenue growth and an enhanced customer experience through strategic coa...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$102K - $125K *

Accelerate progress at the forefront of project management, leading complex, large-scale initiatives with diverse teams. Drive collaboration and accountability while managing all lifecycle phases to e...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $111K *

Join a team that's revolutionizing aftermarket service data management globally. Enhance distributor relationships, ensure data integrity in Salesforce, and drive efficiency in service operations to s...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$187K - $247K *

Accelerate progress at the forefront of biotech marketing by leading the promotional strategy for a key oncology product. Collaborate across teams to ensure the delivery of impactful marketing initiat...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$164K - $212K *

Transform consumer experiences by leading innovative product initiatives and driving outcomes that impact millions. Collaborate with teams to craft user-centered solutions and challenge the status quo...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$170K - $221K *

Empower innovative product development that enhances user experiences and supports home service professionals. Drive impactful outcomes and challenge conventional thinking in a dynamic, user-focused e...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$150K - $170K *

Drive impactful program management by leading multi-program portfolios, cultivating strategic client relationships, and ensuring operational excellence within a dynamic, remote environment...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.