Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$90K - $130K *

Innovate and lead strategic communications for federal building technologies. Oversee program management, stakeholder engagement, and create executive-ready communications, while ensuring quality in d...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$230K - $260K *

Shape and scale global compensation and equity programs to attract and retain top talent. Partner with senior leaders to drive competitive pay practices and support organizational growth through effec...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$85K - $95K *

Champion client success by leading payroll onboarding, aligning teams, and enhancing processes for long-term efficiency and compliance. Drive improvements while providing strategic guidance and ensuri...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $115K *

Join our team to tackle member engagement analytics and revenue recognition, driving insights for improved lifecycle strategies. Leverage SQL and BI tools to enhance operations and reporting, while op...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $120K *

Empower hospital partners by supporting implementation of innovative surgical solutions. Utilize your OR experience to enhance customer satisfaction and streamline processes, collaborating with teams...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$92K - $95K *

Lead the charge in driving revenue growth across multiple channels for Varsity Performing Arts by optimizing product strategies, enhancing dealer relations, and managing ecommerce performance to eleva...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $115K *

Lead and oversee consumer benefits operations, ensuring high-quality service delivery and operational excellence. Drive process improvements and team performance within a collaborative environment foc...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$220K - $265K *

Build a high-performing platform team that drives shared services across engineering. Lead initiatives in AI, reliability, and developer experience while collaborating with cross-functional teams to s...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Take ownership of complex enterprise client onboarding, managing multi-stakeholder integrations and driving alignment across teams. Set quality standards for technical delivery while enhancing the Pro...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$142K - $188K *

Empower strong client relationships as you manage a portfolio of accounts, ensuring revenue retention, driving growth, and collaborating with stakeholders to tailor solutions that meet their unique ne...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $180K *

Oversee clinical operations for health systems implementing Card Optimizer. Manage workflows, deliver training, and enhance adoption, building trusted relationships with clinical stakeholders while su...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $195K *

Lead groundbreaking bioanalytical strategies to support clinical and nonclinical programs. Collaborate with multidisciplinary teams to ensure excellence in bioanalytical operations throughout the drug...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Drive impactful cost savings through strategic healthcare analysis, optimizing total cost of care while collaborating with cross-functional teams to enhance value-based models and influence sustainabl...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$154K - $204K *

Transform the marketing landscape by leading the strategy and execution of enterprise applications that optimize operations, enhance customer engagement, and drive measurable business outcomes across...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$80K - $120K *

Join a team that's redefining creative excellence by leading diverse art and design projects while mentoring talent. You'll ensure cohesive brand messaging across channels while aligning strategic goa...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$193K - $290K *

Champion strategic pharmaceutical alliances, driving integration and governance of diagnostic assets to enhance clinical development and commercial success across global markets, while managing execut...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $180K *

Help us optimize our Workday Learning module by configuring and supporting key learning initiatives. As a technical partner, you will bridge system capabilities with stakeholder needs, driving strateg...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $195K *

Drive growth and revenue as a pivotal leader in the life sciences sector, developing strategies, managing accounts, and building client relationships to expand our eClinical services and achieve ambit...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$196K - $250K *

Unlock creativity as you lead and elevate design for core and mobile platforms, fostering a high-quality, customer-centric design system while managing a talented team across the US and India to enhan...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$80K - $110K *

Empower your career by leading cross-functional marketing projects from inception to delivery. You'll bridge creative, digital, and event teams to execute cohesive campaigns, driving results while ens...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$136K - $253K *

Unlock potential by leading a team of data engineers to design, develop, and optimize scalable data solutions, enabling data-driven decision-making across the organization while fostering collaboratio...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$100K - $140K *

Manage and optimize complex data environments, ensuring efficient reporting and data integrity for enterprise clients while co-owning important migration projects and serving as a technical expert in...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$114K - $160K *

Elevate our Workers’ Compensation product strategy through regulatory compliance, effective team management, and system alignment. Collaborate cross-functionally to implement state strategies and ensu...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$114K - $170K *

Reimagine your career by leading strategic pricing initiatives within a dynamic team. Collaborate across departments to enhance models for Businessowners Policy and Commercial Package Policy, driving...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $100K *

Optimize customer engagement by managing custom software solutions and integrations. Leverage your technical skills in a dynamic role that blends consulting and project management to ensure successful...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.