Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$160K - $200K *

Join a team that's redefining channel operations. As a strategic leader, you'll partner with execs to enhance processes and drive revenue growth across North America, setting the stage for global expa...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$165K - $215K *

Join a team that's redefining marketing strategy and execution. The Head of Marketing will lead growth initiatives that align product, brand, and customer insights to drive revenue and operational exc...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$227K - $385K *

Lead the charge in optimizing patient treatment through rigorous utilization management. Collaborate with multidisciplinary teams while ensuring compliance with clinical standards and healthcare regul...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Lead the execution of complex marketing projects, managing resources, aligning stakeholders, and driving process improvements to enhance efficiency and team performance across the organization. Achiev...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$161K - $258K *

Transform compensation strategies by partnering with Sales leaders to attract and retain top talent, ensuring alignment with business goals and market trends. Leverage analytical skills to drive recom...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Transform clinical application portfolios by providing strategic leadership and operational performance oversight to ensure high-quality patient care delivery, benefiting from a collaborative approach...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $196K *

Transform your career by leading global alliance strategies with AWS, executing marketplace initiatives, and driving revenue acceleration through executive engagement and cross-functional collaboratio...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $190K *

Transform the nonprofit landscape by leading partnerships that drive growth and revenue. You’ll optimize programs, engage high-value partners, and cultivate lasting relationships, ensuring sustainable...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$161K - $221K *

Transform the future of healthcare by leading a dynamic engineering team. Drive best practices in product development, scale operations, and collaborate with cross-functional partners to deliver innov...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $120K *

Drive sales growth by managing relationships with senior care communities, owning the full sales process, and collaborating with cross-functional teams to refine strategies for success in a fast-paced...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $231K *

Join us to lead centralized production operations, optimizing efficiency and governance. Drive continuous improvement, performance metrics, and stakeholder engagement to ensure operational excellence...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Grow your career with a dynamic leadership role that drives regional commercial execution for innovative diagnostic solutions. Inspire and develop a sales team while collaborating with key healthcare...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $150K *

Lead the AI lifecycle by shaping, delivering, and scaling enterprise ML/GenAI solutions while driving impactful client engagement and collaboration across teams to foster AI adoption and innovation...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $150K *

Drive the full AI lifecycle by delivering scalable enterprise ML/GenAI solutions, collaborating across teams, and serving as a trusted advisor. Lead from pre-sales to production, ensuring impactful AI...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $90K *

Join a team that's driving account growth and building strategic relationships. Lead initiatives to enhance customer satisfaction and maximize sales effectiveness while meeting ambitious quotas throug...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$146K - $198K *

Elevate customer engagement by uncovering new opportunities and driving sales. You'll own the entire sales cycle, leveraging your expertise in B2B SaaS to maximize success and impact for both clients...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$275K - $290K *

Lead biostatistical strategies for clinical trials, harnessing insights for effective study designs, regulatory submissions, and team collaboration to enhance decision-making and improve outcomes acro...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $150K *

Transform your career by driving sales success in Enterprise Accounts. Leverage your expertise to build relationships, exceed targets, and enhance your skills in a dynamic environment focused on growt...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$204K - $250K *

Join us to lead our global digital shopping discovery experience across all platforms. You'll own strategy, execution, and innovative initiatives while driving user engagement and optimizing the produ...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$70K - $95K *

Pioneer seamless client onboarding for revenue cycle management, ensuring successful project completion via effective stakeholder collaboration. Leverage your organizational skills to balance diverse...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$133K - $163K *

Lead the charge in optimizing workforce utilization and retention by managing a team of Commissioning Resource Managers. Ensure effective staffing across projects while developing talent in a dynamic...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$101K - $183K *

Unlock your potential as you cultivate strategic account relationships, driving tailored enterprise sales strategies and managing high-value deals to accelerate client growth and satisfaction within d...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$130K - $140K *

Champion the development of impactful medical content and strategy, leading a team to drive excellence in scientific communication. Partner cross-functionally to enhance client relationships and ensur...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$170K - $260K *

Drive the strategic evolution of our Workday HCM platform while leading a dedicated team to enhance functionality, integrations, and support. Your leadership will ensure alignment with business needs...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$151K - $242K *

Grow your career with a leadership role overseeing security engineering! Drive innovations in risk management and security policies while optimizing team performance and aligning with business objecti...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.