Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$100K - $120K *

Engage with state leaders and workforce boards to transform service models, streamline processes, and leverage technology. Drive impactful strategies while enhancing workforce development to meet comm...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$214K - $398K *

Tackle the digital experience strategy across global properties, merging research, design, and metrics into cohesive customer journeys that drive business outcomes while enhancing Veeam's market prese...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$160K - $200K *

Transform manufacturing through AI as you foster executive relationships, identify impactful use cases, and steer complex projects to successful deployment, driving growth and innovation in large orga...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$160K - $200K *

Drive new client acquisitions within the Utilities sector by developing strategic relationships and leveraging industry expertise. You'll shape client strategies and lead the market in outsourcing sol...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Energy & Utilities

$180K - $225K *

Lead the architectural strategy and engineering evolution of Salesforce, managing a high-performing team while ensuring scalability, reliability, and security in revenue systems. Drive innovative solu...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$171K - $236K *

Grow your career with a leadership role overseeing clinical trial operations, driving study strategy and ensuring quality execution with CRO partners to make a meaningful patient impact across various...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Elevate client partnerships by solving complex business challenges. Seek out and establish new connections while fostering long-term relationships to drive success and become a trusted advisor in the...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $155K *

Drive enterprise-level sales by leveraging your expertise in CDP and MarTech. Build strong relationships with Fortune 500 clients, ensure client satisfaction, and achieve revenue goals with innovative...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead innovative marketing strategies, guiding cross-functional teams to optimize campaigns and enhance client relationships while focusing on lead generation and retention. Utilize data-driven insight...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$192K - $256K *

Deliver impactful investor relations strategies that enhance company visibility, build investor confidence, and drive long-term shareholder value. Collaborate with senior leadership to translate compl...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$120K - $158K *

Lead complex technical projects that drive enterprise transformation, aligning business needs with technology solutions. Foster collaboration among diverse teams while managing full lifecycle implemen...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$251K - $307K *

Champion innovative patient marketing strategies that drive engagement and awareness for a first-in-class therapy in Becker muscular dystrophy, collaborating across teams to enhance patient experience...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$225K - $300K *

Join to lead the Adobe practice's GTM pillar, enhancing pursuits, driving growth, and shaping offerings while managing a team. Balance solutioning with strategic account management and support under p...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $145K *

Champion data solutions and lead advanced analytics initiatives for federal clients. Utilize strong database expertise and collaborative skills to enhance project delivery and manage client relationsh...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Empower a newly unified implementation organization to streamline the customer journey post-sale, transforming fragmented processes into a cohesive delivery model. Lead team structure redesign & estab...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $160K *

Strategize customer success initiatives to enhance portfolio performance, drive retention, and elevate team capabilities. Lead multi-account strategies in a collaborative environment, optimizing overa...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $108K *

Take ownership of translating product visions into actionable requirements. Collaborate across teams to refine priorities and ensure successful launch of software solutions while maintaining a strong...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$152K - $283K *

Lead the charge in establishing enterprise-wide data quality standards and practices to ensure accuracy and reliability. Collaborate across teams to transform data for analytics and innovation, drivin...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$105K - $120K *

Grow your career with a strategic marketing role focusing on product positioning, competitive intelligence, and sales enablement for a suite of environmental monitoring products, delivering impactful...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$115K - $130K *

Shape the future of our global environmental monitoring products by leading product marketing, influencing sales strategies, and enhancing competitive positioning. Collaborate across teams to create i...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$160K - $200K *

Shape the future of pharmaceutical distribution by leading strategic initiatives, driving financial analysis, and developing key partnerships to enhance brand product strategy in a collaborative and h...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $174K *

Empower cross-functional teams to drive product design, analytics, and customer solutions in a B2B SaaS environment. Lead efforts to enhance product adoption and satisfaction while navigating complex...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Accelerate growth by leading a dynamic sales team, driving customer acquisition, and enhancing strategies in eCommerce tax compliance to maximize value for clients and expand market share...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Lead the charge in advancing data governance by embedding best practices, facilitating collaboration between business and technical teams, and enabling clients to become effective data stewards throug...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$196K - $245K *

Transform solutions engineering for public sectors by leading a high-performing team, driving technical wins, and integrating customer insights. Own growth through strategic hiring and operational exc...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.